1. Sailing to Byzantium: Reflections on Client-centred Library Reconfiguration, Renovation and Construction Louis Mirando Chief Law Librarian Osgoode Hall Law School Library CALL Annual Conference, Halifax, NS May 26, 2009

2. Apologies to WB Yeats That is no country for old men. The young In one another's arms, birds in the trees Those dying generations - at their song, The salmon-falls, the mackerel-crowded seas, Fish, flesh, or fowl, commend all summer long Whatever is begotten, born, and dies. Caught in that sensual music all neglect Monuments of unageing intellect. An aged man is but a paltry thing, A tattered coat upon a stick, unless Soul clap its hands and sing, and louder sing For every tatter in its mortal dress, Nor is there singing school but studying Monuments of its own magnificence; And therefore I have sailed the seas and come To the holy city of Byzantium. O sages standing in God's holy fire As in the gold mosaic of a wall, Come from the holy fire, perne in a gyre, And be the singing-masters of my soul. Consume my heart away; sick with desire And fastened to a dying animal It knows not what it is; and gather me Into the artifice of eternity. Once out of nature I shall never take My bodily form from any natural thing, But such a form as Grecian goldsmiths make Of hammered gold and gold enamelling To keep a drowsy Emperor awake; Or set upon a golden bough to sing To lords and ladies of Byzantium Of what is past, or passing, or to come.

3. My Clients Students Lawyers, faculty Law, non-law Library staff Administration (Dean, Managing Partner, CFO/CEO) Architects/designers Donors Collections –Monographs, serials; old, new; print, online; archival, current

4. Space for People Centrality of library to the school/firm Service space vs Study space Public space vs Private space “Information commons” –IT services, students services, information literacy, writing assistance, café Food and drink

5. Space for Services Reference & Circulation Desks –Reserve collection, self-help reserves, current journals, self check-out Reference collection Circulation OPAC Teaching facilities, computer labs Photocopying, printing Dictionaries Microforms

6. Space for Work Library patrons –Wired and wireless –Noisy and quiet –Social and independent –Tables, carrels, comfy chairs Library staff –Offices, workrooms, etc. –Public services, technical services, library services What services do you offer? Hope to offer? Are you structured to provide them?

7. Space for Collaboration Formal, informal Flexible seating Group study rooms –Collaborative study rooms –Collaboration software and hardware

8. Space for Technology “Caught in that sensual music...” Wired and wireless Public access or laptop Digital signage Printing (b&w, colour), photocopying, scanning – and paying for it Computer lab? Website

9. Space for Collections “... all neglect Monuments of unageing intellect.” Open stacks vs Compact stacks Onsite vs Offsite How are your collections organized? Time to reorganize? Virtual collections (servers) Rare books/special collections/archives/microforms

10. Space for Design Architects and donors –Architectural features and follies –What’s in a name? Interior design –Colours, materials Accessibility Art

11. Space for Growth Growth – and change! 5 years, 10 years, more Flexibility

12. Evaluation Tools Site visits Committees Meetings Surveys One-on-one Conversations Design charettes Be a library voyeur!

13. Thank you … such a form as Grecian goldsmiths make Of hammered gold and gold enamelling To keep a drowsy Emperor awake; Or set upon a golden bough to sing To lords and ladies of Byzantium Of what is past, or passing, or to come.