1. © 2004 University of Rochester LibrariesSlide 1 Enhancing DSpace Based on a Work-Practice Study DSpace Federation User Group Meeting March 10, 2004 Dave Lindahl, Manager, Digital Initiatives Nancy Foster, Lead Anthropologist University of Rochester

2. © 2004 University of Rochester LibrariesSlide 2 Acknowledgments The University of Rochester and River Campus Libraries thank the Institute of Museum and Library Services for their generous support of this project through a National Leadership Grant.

3. © 2004 University of Rochester LibrariesSlide 3 Objectives 1. Customize DSpace so that… Faculty want to use it Faculty put a lot of good content into it 2. Provide insights about grey literature How faculty produce and share their own How they find and use others’

4. © 2004 University of Rochester LibrariesSlide 4 Design Traditional approach Limited user input Mostly after prototpying Co-design approach User engaged from the beginning “Discover” user needs Refine with user input

5. © 2004 University of Rochester LibrariesSlide 5 Work-Practice Study Adapts traditional anthropological methods Observe and document people engaging in their normal activities Conduct interviews Ask about customary practices and tools

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8. © 2004 University of Rochester LibrariesSlide 8 Work-Practice Study Study at RIT Study of work practices of faculty and library staff Co-design of a tool (ImageShare)

9. © 2004 University of Rochester LibrariesSlide 9 Work-Practice Study Study at RIT Fieldwork Tours, interviews, and observation Committees on systems, copyright, cataloging, and digitizing Capture and representation Videotaping, audio, artifacts Storyboards

10. © 2004 University of Rochester LibrariesSlide 10 Work-Practice Study Study at RIT Library Staff Use Integrated with library catalog Faculty Use Light table metaphor (drag and drop surface) Carousel view (side by side display) Access to class presentation (HTML export)

11. © 2004 University of Rochester LibrariesSlide 11 Work-Practice Study

12. © 2004 University of Rochester LibrariesSlide 12 Work-Practice Study Stages of this study Discovery Data gathering Concepts Engineering Design Programming Cycles of use and refinement

13. © 2004 University of Rochester LibrariesSlide 13 Data Gathering Modified work-practice study Interviews with faculty members Videotape Usually in their offices Demonstration of typical research activities Tour of office Attention to grey literature

14. © 2004 University of Rochester LibrariesSlide 14 Interview Tools and Outputs

15. © 2004 University of Rochester LibrariesSlide 15 Interview Transcripts

16. © 2004 University of Rochester LibrariesSlide 16 Interviews First round: sixteen interviews Economics Linguistics Physics Political Science Visual and Cultural Studies

17. © 2004 University of Rochester LibrariesSlide 17 Project Teams Core Team Librarian Computer scientist Anthropologist Collection developer Programmer Graphic designer Project Team Core team plus four reference librarians and a cataloger Overall project responsibility Added expertise, work the camera, get faculty to talk to us

18. © 2004 University of Rochester LibrariesSlide 18 Stages of this study Discovery Data gathering Concepts Engineering Design Programming Cycles of use and refinement Work-Practice Study

19. © 2004 University of Rochester LibrariesSlide 19 Raw Data Raw data from videos

20. © 2004 University of Rochester LibrariesSlide 20 Preliminary Findings Native organizational schemes Tasks Timeline Projects Sites Media and materials Computer contents

21. © 2004 University of Rochester LibrariesSlide 21 Preliminary Findings Institution’s grey literature concerns… Permanence: the safekeeping of works of enduring value Communication: the sharing of its own faculty’s scholarly output Prestige: showcasing the work of university faculty and researchers to enhance the image of the institution Budget: finding alternatives to the purchase of high-priced, commercially published journals (“not paying twice for the same work”)

22. © 2004 University of Rochester LibrariesSlide 22 Preliminary Findings Individuals’ grey literature concerns… Permanence: the safekeeping of works of enduring value Prestige: building one’s own reputation Communication: sharing one’s own papers with colleagues and the public and gaining access to the work of others Research robustness: finding and using the full range of other scholars’ work in one’s own work

23. © 2004 University of Rochester LibrariesSlide 23 Brainstorming Project team Interviews and transcripts Magic wands

24. © 2004 University of Rochester LibrariesSlide 24 Wands

25. © 2004 University of Rochester LibrariesSlide 25 Wands

26. © 2004 University of Rochester LibrariesSlide 26 Wands

27. © 2004 University of Rochester LibrariesSlide 27 Wands

28. © 2004 University of Rochester LibrariesSlide 28 Wands

29. © 2004 University of Rochester LibrariesSlide 29 Brainstorming A range of ideas (>100) General ideas about what faculty want and need Specific enhancements to institutional repository software

30. © 2004 University of Rochester LibrariesSlide 30 Brainstorming Raw Data FindingsConcepts Inspiration Problem solving Analysis

31. © 2004 University of Rochester LibrariesSlide 31 Concepts Measure and communicate quality Community peer review Popularity Published reviews Bibliographic references Supporting data Discussion groups Recommendation to colleagues and peers Visually cued rating system based on multiple, independent factors

32. © 2004 University of Rochester LibrariesSlide 32 Concepts Augment current research process Annotation of online content Research process capture tool Automate retaining copyright Include data with article Generate citation links and cited by lists

33. © 2004 University of Rochester LibrariesSlide 33 Concepts Provide an authoring environment Collaborative authoring Document management, versioning Backup safety net Easy transition to publish in institutional archive Integrate with… Office applications Email client Discipline-specific tools

34. © 2004 University of Rochester LibrariesSlide 34 Concepts After it’s published, now I can… Fix errors in published work Withdrawal notification Track what others do with my stuff Read reviews / see who cites my work Provide supporting data Grant permission to use

35. © 2004 University of Rochester LibrariesSlide 35 What’s Next? Open-access folder has… This presentation Additional findings will be added http://docushare.lib.rochester.edu/docushare/dsweb/View/Collection-331

36. © 2004 University of Rochester LibrariesSlide 36 Questions?