1. THE ADMINISTRATIVE PROFESSIONAL
4/17/2017
CHAPTER 1
CHAPTER 1
THE EVER-CHANGING WORKPLACE
CHAPTER 1

2. CHAPTER 1 THE EVER-CHANGING WORKPLACE
LEARNING OBJECTIVES
1. Describe the future workforce.
2. Determine changes in the work environment.
3. Define the types of business organizations and workplace structures.

3. CHAPTER 1 THE EVER-CHANGING WORKPLACE
LEARNING OBJECTIVES (continued)
4. Describe the role and responsibilities of administrative professionals.
5. Identify skills and qualities necessary for administrative professionals.
6. Begin the development of a professional growth plan.
7. Develop critical-thinking skills.

4. CHAPTER 1
The Workplace—2050
What will work life be like in 2050?

5. The Labor Force Increasingly diverse Greater numbers of women
CHAPTER 1
The Labor Force
Increasingly diverse
Greater numbers of women
Women in positions of greater authority
More senior citizens
Higher educational level

6. Work Environment Globalization of the economy Telework Quality focus
CHAPTER 1
Work Environment
Globalization of the economy
Telework
Quality focus
Downsizing
Outsourcing
Workweek
The office

7. Organizational Types Businesses Sole proprietorship
CHAPTER 1
Organizational Types
Businesses
Sole proprietorship
General partnership
Limited partnership
Corporation
Limited liability company
Cooperative

8. Organizational Types Not-for-profit entities Governmental units
CHAPTER 1
Organizational Types
CONTINUED
Not-for-profit entities
Governmental units

9. Workplace Structures Stockholders Board of directors Management
CHAPTER 1
Workplace Structures
Stockholders
Board of directors
Management

10. Administrative Professional
CHAPTER 1
Administrative Professional
Evolving role
Job responsibilities
Workplace requirements

11. Success Skills for Administrative Professional
CHAPTER 1
Success Skills for Administrative Professional
Interpersonal skills
Teamwork skills
Verbal and written communication skills
Analytical/critical thinking skills

12. Success Skills for Administrative Professional
CHAPTER 1
Success Skills for Administrative Professional
CONTINUED
Technology
Computer skills
Leadership skills
Time, stress, and organizational management skills
Verbal presentation skills

13. Success Qualities Openness to change Creativity Dependability
CHAPTER 1
Success Qualities
Openness to change
Creativity
Dependability
Confidentiality
Integrity
Initiative/motivation
Flexibility/adaptability

14. Professional Image Positive personal appearance
CHAPTER 1
Professional Image
Positive personal appearance
Appropriate business attire
Grooming

15. Professional Growth College classes Seminars and workshops Reading
CHAPTER 1
Professional Growth
College classes
Seminars and workshops
Reading
Professional organizations