1. Group 2

2. Outline Source: UNITED STATES DEPARTMENT OF LABOR UNITED STATES DEPARTMENT OF LABOR Current status and trends of hospitality industry: 李旻庭 (Erica) Challenges and Solutions: 劉媞柔 (Anny) Job Training Initiative: 許羚奕 (Ariel) 、黃 懷萱 (Alison)

3. 李旻庭 Erica

4. Why hospitality industry is a high growth industry? Q: What’s most young people’s first job in US in 2004? A: Food services and drinking places! ＊ Over 21% of workers were aged 16-19 → lots of young people are involved in hospitality industry and chose it as their first job. ＊ Hospitality industry is expected to increase 17% in wage and salary employment between 2004-14 → there are lots of jobs opportunities in hospitality industry!

5. Trends in the Services Sector Q: Is there advancement or future in the hospitality Industry? A: Lots of youth are unaware of the range of hospitality careers! → there are lots of advancement and development in this field. Q: What’s the priority for employers? A: Find good employees, especially youth workers. Decrease turnover=retain skilled workers → in other words, improve the image of industry! ＊ need to develop targeted strategies for previously untapped labor pools! → need new workforce!

6. Challenges ＆ Solutions Anny 劉媞柔

7. Challenges Image Recruitment Retention Language skills Employability/ Soft Skill Consistent training models/ skill certifications Ｐ Personal Qualities + Interpersonal Skills

8. Proposed Solutions Investing 2 million dollars to recreate the field by recruiting and training new work force Employers, public workforce system, other entities must work together The government will provide genuine solutions, leadership, and models for partnerships

9. 黃懷萱 Alison

10. Purpose of the initiative To help workers make use of new job opportunities To help people enter the field with the right professional qualifications To help the workers gain skills to build toward satisfactory careers

11. Targeted industries Existing or emerging businesses are being transformed by developments in technology and innovation Following are the fields that have sustained the most impact from such developments and thus need support to attain thorough change

12. Advanced manufacturing Aerospace Automotive Biotechnology Construction Energy Financial services Geospatial technology Health care Hospitality Information Technology Retail transportation

13. 許羚奕

14. The common solutions Developing young workers Building competency models and career ladders Expanding training alternatives Accessing new labor pools Transitioning workers Developing strategies for skills Engaging small businesses

15. The expected outcomes Ensuring the workers’ skills fit industry need Increasing integration of community Increasing the use of training as skills Providing workers with paths to career enhancing opportunities to high growth occupations