1. Facilitating Online Learning Chapters 3 & 4 Saahoon Hong Gajendra Patel Michael Jerpbak

2. Chapter 3: Key Facilitator Roles “Guide on the side” Instructor or project leader Leader of group process

3. Guide on the Side What is the difference between the “ferris wheel” model of facilitating compared with the “round table”?

4. Instructor or Project Leader Design regular, manageable feedback loop Individual (private) Group Separate content from process Designate separate process area for specific discussion threads Facilitate peer support

5. Instructor or Project Leader II What are the keys to fulfilling the instructor or project leader role? “You never notice a comb until there are some teeth missing”

6. Leader of Group Process Introductory community building activities “Hand-holding” digitally challenged Acknowledged diversity of participant’s backgrounds and interests Infusing personality with tone, graphics & humor Maintaining a nurturing pace of responding Timing of responses Synthesizing & refocusing waning dialogue Keep up Organize posts and discussion threads Balance private email with public discussion