1. pg. 1 Intranets and Extranets in Business Internet and Business - strategic business applications. Internet and Business - strategic business applications. Business to Business Business to Business  EDI - computer to computer Industrial Age - corporation, production Industrial Age - corporation, production Information Age - business web, fulfillment Information Age - business web, fulfillment Intranet Revolution Intranet Revolution  Support communication, collaboration and business processes

2. pg. 2 Intranet Intranet  Characteristics:  Inside an organization – uses Internet technologies  Protected  Accessed via extranet links

3. pg. 3 Intranets, Extranets, and the Internet CORPORATE INTRANET Engineering Server Internet Web Sites Internet Links Customers Extranet Links H.R. Server Other Company Locations Intranet Links Legacy Data Server Marketing Server Extranet Links Suppliers

4. pg. 4 Uses Uses  Functions  Training  Customer information  Communication and collaboration  Web publishing

5. pg. 5

6. pg. 6 Technology resources Technology resources  TCP/IP  web browsers  HTML/DHTM/XML  Network management and security programs  hypermedia databases  Impressive returns and high paybacks at low costs

7. pg. 7 Extranets – interconnect intranets Private networks or Internet Business value Web browser technology Business partners Customers Facilitate interactive product development, marketing

8. pg. 8 Enterprise Collaboration – communicate ideas, share resources, coordinate, collaborate Enterprise Collaboration – communicate ideas, share resources, coordinate, collaborate  Workgroup/Team  Formal, structured  Virtual  Components  Groupware – communication and coordination  Communication tools

9. pg. 9 Electronic Communications Tools Voice Mail E-Mail Web Publishing Web Publishing Bulletin Board Systems Bulletin Board Systems Faxing Groupware Electronic Communications Tools

10. pg. 10 Enterprise Collaboration Tools Data Conferencing Videoconferencing Discussion Forums Electronic Meeting Systems Voice Conferencing Chat Systems Groupware Enterprise Collaboration Tools

11. pg. 11 Collaborative Work Management Tools Task and Project Management Task and Project Management Calendaring and Scheduling Calendaring and Scheduling Other Joint Work Tools Other Joint Work Tools Knowledge Management Knowledge Management Workflow Systems Workflow Systems Groupware Collaborative Work Management Tools