1. www.sustainableitarchitecture.com Key concepts to master Information System in new fast-growing digital economy Open source material, free of rights, free of charge, just quote the source when you use it: Sustainable IT Architecture Pierre Bonnet pierre.bonnet@orchestranetworks.com +33 675015454 Seminar given by Pierre Bonnet, duration 3h00 Contact the speaker to arrange this seminar in your country Hotspot – last update: February 23th, 2011

2. www.sustainableitarchitecture.com The speaker Cofounder of Orchestra Networks Software vendor in the field of MDM and Data Governance Founder of two Think Tanks: Sustainable IT Architecture & MDM Alliance Group Two last Books by Pierre Bonnet – WILEY publisher –Sustainable IT Architecture –Enterprise Data Governance www.sustainableitarchitecture.com www.mdmalliancegroup.com www.orchestranetworks.com

3. www.sustainableitarchitecture.com Agenda Master Data Management (MDM) IS concerns we want to fix Succeeding in Enterprise Architecture (EA) Measuring the IS Value –Data Assessment –Business Rules Assessment –Processes Assessment IS manifesto in the fast-growing digital economy Q&A

4. www.sustainableitarchitecture.com Master Data Management (MDM)

5. www.sustainableitarchitecture.com

7. = MDM… is not MDM XML Schema Model-driven MDM

8. www.sustainableitarchitecture.com IS Concerns we want to fix

9. www.sustainableitarchitecture.com In short 1960-2000 2000-2010 Today

10. www.sustainableitarchitecture.com BOOM in the data management field Black box 1960-2000 => under control2000-2010 => a nightmare After 2010 => BOOM in the data management field Internet of Objects Cloud Computing Rising of IS/IT growth RFID object Collapse!

11. www.sustainableitarchitecture.com A new IS/IT charter is needed Company’s stakeholders Shareholders Executive Management Auditors Governments Employees Clients Suppliers Partners IT Internal zone MDM BRMS BPM IS Governance IT black-boxIS Assets This is the sole approach to enforce traceability and auditability of Information (Data, Rules, Processes) The holistic use of MDM, BRMS and BPM provide stakeholders with a high level of confidence in their Information System Reporting Risks management Facing the boom in data management including the Internet of objects (RFID, intelligent sensors, water meter…)

12. www.sustainableitarchitecture.com Succeeding in Enterprise Architecture

13. www.sustainableitarchitecture.com Four quality criterias applied to IS Transparency defines the ability of business users to manage their Information System assets with help from business governance functions Auditability defines the ability to get a full and detailed traceability of the system from processes execution to rules and data issued by these processes Agility gives an indication of the responsiveness of a system. The targeted level of responsiveness depends on every organization. But the level of agility of IS Assets is related to the availability of real business governance functions, it means the level of transparency as defined above Mastering complexity criterion is set forth to make sure that the IT architecture is not specific to business scenarios. It means that IS foundation still remains stable whatever the complexity of future business requirements

14. www.sustainableitarchitecture.com IS Quality criterias linking

15. www.sustainableitarchitecture.com Enterprise Architecture: pitfalls Pitfalls of Enterprise Architecture Frameworks when there is a misunderstanding EA Frameworks don’t guarantee a good or bad final IS/IT Architecture Zachman is just a taxonomy of concepts and models TOGAF is architecture agnostic Therefore you need an IS/IT Architecture target It means A VISION TO RESHAPE YOUR IS/IT To describe your vision you must take into account your real IS Assets

16. www.sustainableitarchitecture.com Zachman with poor IS foundation

17. www.sustainableitarchitecture.com Zachman with suitable IS foundation

18. www.sustainableitarchitecture.com Requirements Transparency Auditability Agility Mastering complexity TOGAF and IS Quality

19. www.sustainableitarchitecture.com Measuring the IS Value

20. www.sustainableitarchitecture.com EA and IS Values Enterprise Architecture and IS Assets Data Rules Processes Intrinsic value Quality of: the Knowledge, the governance functions and the IT Integration Business value Business goals, alignment business/IT, IS accounting Use value Working procedures, how people work together Business Information Application Technology standard four layers in EA IS Assets value Architecture viewpoint IS Assets viewpoint

21. www.sustainableitarchitecture.com IS Value The Use Value of IS deals with an assessment of company’s working procedures used by IS stakeholders to communicate, build, maintain and run their Information Systems. When Use Value is studied, specialists in charge of the assessment admit that the IS value is related mainly to its mode of use not to its intrinsic value Use Value Regardless of working procedures, the Business Value of IS tackles the Information Systems quality to align them with business strategy and operational requirements. One significant aspect is the responsiveness, in other words the IS ability to react quickly to change. The Business Value also encompasses the computation of market values, including financial measurement Business Value ISO900x, CobiT, CMMI, PRINCE2, TOGAF, ITIL, etc. IAS-IFRS, financial method to compute ROI Intrinsic Value is the actual value of IS Assets regardless of its Use Value and its Business Value. In other words, when a rating is established to measure the Intrinsic Value, then the quality of working procedures, modeling procedures and financial considerations are ignored. IS Assets are based on Data (ref/master data), Business Rules and Processes Intrinsic Value IS Rating Tool

22. www.sustainableitarchitecture.com IS Value: holistic point of view

23. www.sustainableitarchitecture.com Step 1 – Regaining data control The MDM approach is deployed with no impact on what already exists, without modifying the data repositories which are already in place in historic databases

24. www.sustainableitarchitecture.com Step 2 – Regaining rules control Business Rules Management System (BRMS) solution is established to get certain business logics out of the existing hard-coded software and have them translated into a rules language before being placed in the rules repository

25. www.sustainableitarchitecture.com Step 3 – Regaining processes control New developments benefit from the ref/master data and business rules that have already been deployed. At this stage, Business Process Management (BPM) comes into play The circle is closed: processes, business rules and the ref/master data are under control. A new IT system appears: an IS/IT system open to business users, more responsiveness and sustainable

26. www.sustainableitarchitecture.com Applied to software packages When a MDM system is locked within the business software package scope (ERP, CRM…) then it means risks of siloed pains This is a similar concern with BRMS and BPM when they are locked-in ERP

27. www.sustainableitarchitecture.com Change management – IS Rating Tool This is the IS “Rating Tool matrix” It provides nine points of assessments Every cell of this matrix holds a set of questions to conduct the rating Enterprise Architecture is employed at the level of the knowledge management MDM, BRMS and BPM tools are employed at the level of the IT infrastructure

28. www.sustainableitarchitecture.com Change management – IS Rating Tool About 100 questions to cover the whole matrix Each answer is ranked with help from 5 levels low basic medium advanced optimized Therefore about 500 points of measure

29. www.sustainableitarchitecture.com Change management – IS Rating Tool

30. www.sustainableitarchitecture.com Maturity model – IS Rating Tool C-, C, C+

31. www.sustainableitarchitecture.com 50%20% 10% 20%10%40% 30%10%60% DataRulesProcesses Knowledge Management Governance Fonction IT Architecture 33%13%37% 27% 23% 33% BC C- C B DataRulesProcesses Knowledge Management Governance Functions IT Architecture CC-C C C Example – IS Rating Tool

32. www.sustainableitarchitecture.com Our manifesto (1/5)

33. www.sustainableitarchitecture.com Our manifesto (2/5)

34. www.sustainableitarchitecture.com Our manifesto (3/5)

35. www.sustainableitarchitecture.com Our manifesto (4/5)

36. www.sustainableitarchitecture.com Our manifesto (5/5)

37. www.sustainableitarchitecture.com Feel free to contact the author pierre.bonnet@orchestranetworks.com And join us in our Linked group http://www.linkedin.com/groups?gid=1879652&trk=hb_side_g