1. 1 MAIS Student Administration Advisory Group and Central Office Upgrade Planning Group SAAG Meeting #38 January 9, 2008

2. 2 Agenda V9 Upgrade Update System Test Risk Mitigation MAIS HRMS & SA Performance Support Update

3. 3 V9 Upgrade Update Development: 62% elapsed time through phase; 57% completed effort Continuous resource assessment, moving developers across teams as need indicates System Test Planning: 76% elapsed time through phase; 80% completed effort

4. V9 Upgrade Update Test Move 3 starting 1/7/08. Results will finalize outage window System test environment (WORK1) will be created from Test Move 3. HEWORK1 available for setup @ 2/12/08. System Test 2/25/08 – 5/2/08

5. System Test Teams finalizing test plans for all business processes Utilizing “reusable test plans”

6. System Test Reusable test plans (RTPs) often contain many more test conditions than what is needed for upgrade testing RTP test conditions flagged for upgrade will load to Access database for tracking.

7. System Test Tracking Demo

8. 8 System Test Central Office Tasks Work with product teams to: Review test plans and approaches by business process and/or product area Identify staff who will participate in system test Review test schedule, dependencies, define staff availability Determine use of UMDB or spreadsheets to track testing results

9. System Test Central office testing will vary by team, but consider: Product manager is advising you when they need your assistance! Testing priorities: Processes needed immediately after go-live High volume/high risk processes Processes that have changed significantly Critical business processes Increased staff exposure to HEV9

10. Risk Mitigation Ensure MAIS is clear on critical business processes Thoroughly tested during system test phase Included in production readiness plan for go-live weekend Strong production support model in place Example: Orientation Plan

11. 11 MAIS HRMS & SA Performance Support Update Review of Training Materials Business process change or other major change - Yes Screenshot/navigation only – no Timing – Beginning in April (will overlap with System Test responsibilities)

12. 12 MAIS HRMS & SA Performance Support Update Three rollout periods for updated training materials – A, B & C priority 1700 SA & HRMS training materials A priority publish by 6/9/08 = 1000 (60 %) B priority publish by 9/08 = 500 (30%) C priority publish after 9/08 = 150 (10%)

13. MAIS HRMS & SA Performance Support Update “A” Priority Training Material Counts Campus Community124 Financial Aid75 Recruiting & Admissions121 Student Financials12 Student Records, Curriculum & Academic Advising 393

14. 14 MAIS HRMS & SA Performance Support Update Training eLearning course outlining changes planned for early May launch My LINC available during outage No training sessions first two weeks of June. June sessions - RAC201:Advanced Admissions I SAC202: Letter Generation & Mail Merge SRD101: Student Records Intro

15. 15 Wrap Up Questions?