2. Systems Thinking and Decision Making Models Mediated Modeling 1/16/07

3. The goal is to develop an understanding of the potential and limitations of Mediated Modeling as a tool for the involvement of stakeholders in complex decision- making.

4. By the end of this course, you learned: To recognize situations in which Mediated Modeling could be an appropriate tool and discuss ways to evaluate Mediated Modeling as a tool to support Decision-Making To describe the phases of a Mediated Modeling process in generic terms and discuss the various options available to overcome obstacles during a Mediated Modeling process To practice a real or hypothetical Mediated Modeling process on a class-wide or personal topic. Systems thinking, qualitative and quantitative model building in a stakeholder setting to support decision-making

5. Deliverables Reflections - 1 hour Causal diagrams, STELLA model, poster - 2 hours Review of paper and facilitation - 2 hours Class project - 4 hours It is expected that about 9 hours per week are allocated to this course, not counting the 3 hours of class.

6. Reflections 1.Describe the experience objectively (CONCEPTS) 2.Analyze the experience(s) in terms of academic enhancement, personal growth and civic engagement (EXPERIENCE) 3.Articulate what you learned (SYNTHESIS) The topic of the reflection for 1/20/07 is: What are your personal learning objectives?

8. Grading Weekly reflections: 10% Weekly causal loop diagram, STELLA model and poster 30% One chapter/paper review: 10% Overall participation: 20% Contribution to class project or separate paper: 30% Final exam? Grading rubrics?

9. Learning objective 1 To recognize situations in which Mediated Modeling could be an appropriate tool and discuss ways to evaluate Mediated Modeling as a tool to support Decision-Making

11. Some problems are so complex that you have to be highly intelligent and well informed just to be undecided about them. Laurence J. Peter

12. Characteristics of a Mediated Model Constructed by stakeholders (about 10 - 30) Modeling for understanding rather than prediction Synthesis Models are flexible and easily adjustable over time Uses software that is easy to understand (f.ex. STELLA)

13. All models are wrong, some models are useful. Deming

14. Modeling…… as a group process Raising the SHARED level of UNDERSTANDING about a complex system and its dynamics CONSENSUS BUILDING about the current worldview, a preferred future and the way to reach it

15. esult: Consensus on both problems/goals and process - leading to effective and implementable policies - + - + Degree of Consensus among Stakeholders

16. The antidote to fragmentation is shared understanding and shared commitment. Collective intelligence, collective skill – synchronizing energy for empowered action.

17. Result = System x Acceptance

19. Wickedness requires a systematic inquiry, a commitment to asking why

20. Listening cycle Source: Conklin, 2006

21. Requirements for a Mediated Modeling process Complex issue Stakeholders open to communication

22. Role of the mediated modeler Provide the space for group learning to take place Facilitate the discussion through “listening cycles” Simultaneous interpret discussion and build model Remind of vision and questions to be addressed Synchronize understanding of the past (structure, definitions, order of magnitude) Maintain creative tension Establish the milestones for the process, be flexible about how to reach them

23. Specific characteristics of Mediated Modeling that contribute to making it work Participants focus on a “shared space” Gets people to think “out of the box” in a new language focused on the whole system Keep participants involved and contributing to a group effort Structures the discussion and the thinking in new ways Forces the group to become specific and explicit and to define and quantify assumptions and views each step of the way.

24. Generic workshop process (30-50 hours) Introduction: Group, software, ground rules, envisioning, problem definition and systems boundaries Qualitative model: Sector definition, stocks and flows, feed back loops Quantitative model: Quantification, data gathering, time lags Simulation: Testing, sensitivity analysis Consensus based conclusions & action program

25. Applications Policy-making & policy support Joint fact finding Integrating a large research program Summarizing a fragmented program Initiating (scoping) a group model building process Complementary tool Community outreach program Atelier courses Conflict resolution

26. Learning objective 2 To describe the phases of a Mediated Modeling process in generic terms and discuss the various options available to overcome obstacles during a Mediated Modeling process

27. MM steps Preparation - identifying stakeholders, setting the stakeholder group/stakeholder management, introductory interviews, prepare preliminary model Workshops - introduction, problem definition, qualitative model building, quantitative model building, data management, simulation, testing, conclusions Follow up - tutorial, written material, model, evaluation interview/surveys

28. Paper/Chapter review Review a paper of choice; on 1/23: Teamwork in group model building, by Richardson and Andersen MM textbook, Chapter 4, page 59-97

29. Learning objective 3 To practice a real or hypothetical Mediated Modeling process on a class-wide or personal topic.

30. Ponds and Lakes in VT ANR will invite minimum 5 stakeholders; VT Federation for Lakes and Ponds, Hunters, Anglers, Trappers of VT, Realtor, legislators, Water Panel. A context for data gathering effort on shorelines. Sensitive issue: 1970’s shoreline act instituted and quickly repealed

31. Open Space Organize the MM teamwork: Process coaching, recording, model building, data management. Law of Two Feet: if you are not contributing to a team it is your responsibility to find (or start) a productive team.

32. Learning objective 4 Systems thinking, qualitative and quantitative model building in a stakeholder setting to support decision-making

33. Linear thinking Example?

34. What is a system? A group of interacting, interrelated, or independent components that form a complex and unified whole.

35. System Characteristics A system’s parts must all be present for the system to carry out its purpose optimally. A system’s parts must be arranged in a specific way for the system to carry out its purpose Systems have specific purposes within larger systems Systems maintain their stability through fluctuations and adjustments Systems have feedback.

36. Levels of Understanding ActionTime Orientation Way of Perceiving EVENTSReactPresentWitness PATTERNSAdaptMeasure or track events STRUCTURECreate Change FutureCausal loops diagrams & SD tools

37. Questions you would ask EVENTSWhat is the fastest way to react to this event now? PATTERNSWhat kinds of trends or patterns of events seem to be recurring? STRUCTUREWhat structures are in place that are causing these patterns?

38. Systems Thinking Example?

39. Assignments Personal objectives in reflections Causal loop diagram on topic of choice Download STELLA Read MM book chapter 4, page 59-97 Read “Teamwork in group model building” Project preparation