1. Student & Academic Services – overview Director of Student & Academic Services Recruitment, Admissions & Administration UK Student Recruitment European Recruitment & Exchanges College Partnerships & Collaboration Admissions & International Support Points Based Immigration Student Administration Systems & Student Records Student Development & Wellbeing Customer Services Student Funding CounsellingDisability & Inclusion Confident Futures Careers Academic Quality Director’s Office Revised 25 July 2011

2. Director’s Office and Direct Reports DIRECTOR FT Cathy Lambert ASSISTANT DIRECTOR (RECRUITMENT, ADMISSIONS & ADMINISTRATION) Barry Neilson ASSISTANT DIRECTOR (STUDENT DEVELOPMENT & WELLBEING) Veronique Johnston HEAD OF ACADEMIC QUALITY Grant Horsburgh 1 FT PA/ADMINISTRATOR 2 X PT PA/ADMINISTRATORS Anne Bankhead Suzanne Lakie Caroline Mackinnon Revised 25 July 2011

3. Recruitment, Admissions & Administration Assistant Director (Recruitment, Admissions & Administration) Barry Neilson Head of UK Student Recruitment FT Paola Renucci European Recruitment & Exchanges Manager Helen McMillan FT Student Exchanges Assistant Slawek Staniszewski FT Head of College Partnerships & Collaboration PT ELRAH funded Bill Drew Head of Admissions & International Support FT Lesley Jackson Points Based Immigration Manager PT Moira Munro Head of Systems & Student Records PT Lorraine Gaddie Head of Student Administration FT Louise McElhone Revised 25 July 2011

4. UK Student Recruitment Revised 25 July 2011 HEAD OF UK STUDENT RECRUITMENT - FT Paola Renucci SENIOR STUDENT RECRUITMENT OFFICER - FT Lyn Kennedy STUDENT RECRUITMENT OFFICER - FT Sarah Bailey STUDENT RECRUITMENT OFFICER - PT Ruth Swan STUDENT RECRUITMENT OFFICER - FT On secondment CRM MANAGER PT Eithne Daly INFORMATION ASSISTANT - FT Aileen Rogers INFORMATION ASSISTANT - PT Jacqueline McAdam INFORMATION ASSISTANT - PT Irene Simpson

5. Admissions & International Support HEAD OF ADMISSIONS & INTERNATIONAL SUPPORT - FT Lesley Jackson TEAM LEADER (UNDERGRADUATE ADMISSIONS) Diane Smith – FT Sarah Philp - PT ADMISSIONS ASSISTANT - FT Anne Che ADMISSIONS ASSISTANT - FT Keith Hutchison ADMISSIONS ASSISTANT - FT Jane Murray ADMISSIONS ASSISTANT - FT Kate Bickerdike ADMISSIONS ASSISTANT - PT Lyndsay Paterson ADMISSIONS ASSISTANT - PT Lydia Brown TEAM LEADER PG ADMISSIONS & INTERNATIONAL SUPPORT - FT Louise McClure ADMISSIONS ASSISTANT - FT Louise Tracey ADMISSIONS ASSISTANT - FT Margarita Vigrande ADMISSIONS ASSISTANT - FT Ross Muir INTERNATIONAL SUPPORT OFFICER - FT Hannalie Barnard INTERNATIONAL SUPPORT OFFICER - FT Cat Morrison Revised 25 July 2011

6. Partnerships & Collaboration (externally funded) HEAD OF COLLEGE PARTNERSHIPS & COLLABORATION PT ELRAH FUNDED UNTIL 31/7/2013 BILL DREW SOUTH EAST FORUM DIRECTOR FT SE FORUM (UNTIL 31 JULY 2011) KERRY MUSSELBROOK COMMUNITY ENGAGEMENT OFFICER PT EXTERNALLY FUNDED - (UNTIL MARCH 2012) - MATERNITY COVER GEORGE WILSON COLLEGE ARTICULATION ASSISTANT FT or PT - ELRAH FUNDED UNTIL 31/7/2013 ALISON MCGREGOR Revised 25 July 2011

7. Systems & Student Records HEAD OF SYSTEMS & STUDENT RECORDS - PT Lorraine Gaddie SYSTEMS OFFICER - FT Robin Mackenzie SYSTEMS OFFICER - PT Hilary Larkins SYSTEMS OFFICER - FT Carina Sutherland SYSTEMS OFFICER - FT Eleanor Wright SYSTEMS OFFICER - FT Marie Daly STUDENT RECORDS ASSISTANT – FT Billy Murray STUDENT RECORDS ASSISTANT – FT Ian Taylor Revised 25 July 2011

8. Student Administration HEAD OF STUDENT ADMINISTRATION FT Louise McElhone TEAM LEADER FT Theresa Brogan STUDENT ADMINISTRATION ASSISTANT - FT Karen Henderson STUDENT ADMINISTRATION ASSISTANT - FT Elaine Hendry RESEARCH ADMINISTRATOR FT Annie Ogletree TEAM LEADER FT Ann Connolly STUDENT ADMINISTRATION ASSISTANT - FT Gordon Brand STUDENT ADMINISTRATION ASSISTANT - FT Courtney Pang-Lynch STUDENT ADMINISTRATION ASSISTANT - FT Linda Reid MATRICULATION & GRADUATION OFFICER - PT Hayley Stewart (on secondment) APPEALS, COMPLAINTS & CONDUCT OFFICER FT Richard Bews Revised 25 July 2011

9. Student Development & Wellbeing ASSISTANT DIRECTOR (STUDENT DEVELOPMENT & WELLBEING) FT Veronique Johnston STUDENT COUNSELLING MANAGER PT Allan Brown STUDENT COUNSELLOR PT Shona Forrest STUDENT COUNSELLOR PT Diane Mackay STUDENT COUNSELLOR PT Frances McColm STUDENT FUNDING MANAGER PT Elaine Watson STUDENT FUNDING ADVISER PT Margaret Dalgleish HEAD OF DISABILITY & INCLUSION FT Anne Ireson HEAD OF CUSTOMER SERVICES FT Neil Austin CAREERS MANAGER FT Dave Surtees CONFIDENT FUTURES TEAM LEADER FT Jenny Westwood

10. Customer Services HEAD OF CUSTOMER SERVICES FT Neil Austin RECEPTION SUPERVISOR & EVENTS COORDINATOR Fiona Mackintosh PT 1 PT vacancy STUDENT AMBASSADORS AND GUIDES GRADE 2 RECEPTIONISTS - PT Sighthill Anne Brotchie Rhona Welsh RECEPTIONISTS - PT Merchiston Julie Murray 1 PT vacancy RECEPTIONISTS - PT Craiglockhart Christine Blackie Valerie Donaldson Anne Murray RECEPTIONISTS PT Student Hub (Merchiston B40 ) Cathleen Ferguson 1 PT vacancy STUDENT INFORMATION OFFICER - FT Bronia Sledz INFORMATION RESOURCES OFFICER Justen Ross - FT EXTERNAL INFORMATION ASSISTANT - FT Marion McNaughton Revised 25 July 2011

11. Disability & Inclusion HEAD OF DISABILITY & INCLUSION FT Anne Ireson DYSLEXIA ADVISER FT Monica Gribben DISABILITY & INCLUSION ADVISER PT Jenny Hall DISABILITY & INCLUSION ADVISER FT Elise Gibbons DISABILITY & INCLUSION ASSISTANT PT Margaret Appleton DISABILITY & INCLUSION ASSESSOR FT Afshin Dastafshan TECHNICAL SUPPORT ADVISER PT Sheena Hardie

12. Careers CAREERS MANAGER FT Dave Surtees CAREER DEVELOPMENT ADVISER - FT Stephen McLellan CAREER DEVELOPMENT ADVISER - FT Elaine MacDonald CAREER DEVELOPMENT ADVISER – FT Patricia Durkin EMPLOYER MENTORING COORDINATOR FT Claire Bee (31/7/2012) EMPLOYER LIAISON OFFICER FT fixed term (until 31.12.12) Deborah Callister STUDENT MENTORING & PROJECTS OFFICER FT Caroline Moffat Revised 25 July 2011

13. Confident Futures CONFIDENT FUTURES TEAM LEADER - FT Jenny Westwood PROFESSIONAL DEVELOPMENT FACILITATOR - PT Anne MacNab PROFESSIONAL DEVELOPMENT FACILITATOR - PT Rosemary Doyle PROFESSIONAL DEVELOPMENT FACILITATOR - PT Trish Igoe PROFESSIONAL DEVELOPMENT FACILITATOR – PT (fixed 30/6/2012) Maureen Andrew CONFIDENT FUTURES COORDINATOR – FT Nancy Davidson PROJECT EVALUATOR (fixed until 30/6/2012) PT Fiona Wager STUDENT LEARNING ADVISER - PT Katrina Castle STUDENT LEARNING ADVISER - PT Hazel Christie STUDENT LEARNING ADVISER ELRAH - PT (31/7/2013) Emily Alder Revised 25 July 2011

14. Academic Quality HEAD OF ACADEMIC QUALITY FT Grant Horsburgh ACADEMIC QUALITY ADVISER FT MATERNITY COVER Elise Russell (for Katrina Swanton) ACADEMIC QUALITY ADVISER FT Gillian Davies ACADEMIC QUALITY ADVISER PT Jill Robertson ACADEMIC QUALITY ASSISTANT FT Vacant Revised 25 July 2011