1. http://www.bized.co.uk Copyright 2004 – Biz/ed Factors Affecting the Travel and Tourism Industry 2 BTEC National Travel and Tourism

2. http://www.bized.co.uk Copyright 2004 – Biz/ed What Factors are Involved? (Week 2 in bold) Changes in destination: growth and decline Customer types: More market segmentation Length of stay: a more flexible industry Variety of things to do: adventure, sport, activity Political aspects: the ‘War on Terror’, safety and health Technological: growth of e- commerce and new transportation

3. http://www.bized.co.uk Copyright 2004 – Biz/ed Political Aspects Security concerns over travel have had a serious impact on the travel and tourism industry, leading to: Increased business failures Demise of certain destinations Loss of expected growth in other destinations

4. http://www.bized.co.uk Copyright 2004 – Biz/ed Security and Safety Issues Challenge is to protect travellers as they move across this huge industry using: Rail Airports Hotels and restaurants Cruise ships Buses

5. http://www.bized.co.uk Copyright 2004 – Biz/ed Security and Safety Issues Airport security seen as priority, so attracts investment But this may leave traveller exposed to risks at other points in their journey Expense of technological solutions to detect terrorists

6. http://www.bized.co.uk Copyright 2004 – Biz/ed Security and Safety Issues Political barriers prevent a global response to risks Not all countries have same view of security risk Impact on individuals of anti-terror measures likely to increase inconvenience of some travel options

7. http://www.bized.co.uk Copyright 2004 – Biz/ed Health Aspects New epidemics have power to severely affect travel and tourism industry: Impact of SARS in South Asia and Australasia Effect of Foot and Mouth Disease on tourism in UK

8. http://www.bized.co.uk Copyright 2004 – Biz/ed Technological Change New transportation methods: Super ferries and cruise ships New land bridges Space tourism Continued growth of e-commerce: Only 5% of global population online currently