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Chapter Eight: Foundations of Interpersonal Communication.

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Presentation on theme: "Chapter Eight: Foundations of Interpersonal Communication."— Presentation transcript:

1 Chapter Eight: Foundations of Interpersonal Communication

2 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 2

3 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 3 Self-disclosure... …is revealing personal information about ourselves that others are unlikely to discover on their own. Self-disclosure and Openness http://mentalhelp.net/psyhelp/chap13/chap13i.htm Self-disclosure and Openness http://mentalhelp.net/psyhelp/chap13/chap13i.htm

4 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 4 Self-disclosure and Personal Growth   Johari Window   What There is to Know about You

5 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 5 Self-disclosure and Personal Growth   Johari Window   What There is to Know about You   What You Know About Yourself

6 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 6 Self-disclosure and Personal Growth   Johari Window   What There is to Know about You   What You Know About Yourself   What Others Know about You

7 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 7 Self-disclosure and Personal Growth   Areas of Self   Open

8 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 8 Self-disclosure and Personal Growth   Areas of Self   Open   Blind

9 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 9 Self-disclosure and Personal Growth   Areas of Self   Open   Blind   Hidden

10 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 10 Self-disclosure and Personal Growth   Areas of Self   Open   Blind   Hidden   Unknown

11 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 11 Self-disclosure and Personal Growth   Johari Window   Open   Blind   Hidden   Unknown

12 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 12 Self-disclosure and Closeness   Self-disclosure Gradual and Cautious   Early Stages - More and More Reciprocity   Once Trust Established, Less Reciprocity Necessary   As Closeness Declines, Depth Decreases

13 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 13 Appropriate and Inappropriate Self-Disclosure Communication Scenarios, Wadsworth/Thomson0

14 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 14 Communication to Build Supportive Climates Levels of Confirmation and Disconfirmation   Recognition

15 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 15 Communication to Build Supportive Climates Levels of Confirmation and Disconfirmation   Acknowledgment

16 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 16 Communication to Build Supportive Climates Levels of Confirmation and Disconfirmation   Endorsement

17 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 17 Defensive and Supportive Climates   Evaluation versus Description   Certainty versus Provisionalism   Strategy versus Spontaneity

18 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 18 Defensive and Supportive Climates   Control versus Problem Orientation   Neutrality versus Empathy   Superiority versus Equality

19 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 19 Conflict in Relationships   May be Overt or Covert   May be Managed Well or Poorly   Conflict of Interest   Conflict of Orientations   Conflict of Responses Microsoft Image

20 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 20 Conflict Styles   Exit Active Destructive ExitExit

21 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 21 Conflict Styles   Exit   Voice Active Constructive Destructive VoiceVoice ExitExit

22 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 22 Conflict Styles   Exit   Voice   Loyalty Active Constructive Destructive Passive VoiceVoice ExitExit LoyaltyLoyalty

23 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 23 Conflict Styles   Exit   Voice   Loyalty   Neglect Active Constructive Destructive Passive VoiceVoice ExitExit NeglectNeglect LoyaltyLoyalty

24 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 24 Conflict in Relationships   May be Overt or Covert   May be Managed Well or Poorly   Conflict of Interest   Conflict of Orientations   Conflict of Responses   Conflict of Outcomes

25 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 25 Conflict in Relationships   Reflects and Expresses Cultures and Social Communities   Conflict may be Good for Individuals and Relationships

26 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 26 Teamwork and Conflict Communication Scenarios, Wadsworth/Thomson0

27 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 27 Conflict in Marriage

28 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 28 Guidelines for Creating and Sustaining Healthy Climates   Actively Use Communication   Accept and Confirm Others   Accept and Confirm Yourself   Self-disclose When Appropriate   Respect Diversity in Relationships

29 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 29 Cloudy Climate Communication Scenarios, Wadsworth/Thomson0

30 Ch8: Foundations of Interpersonal Communication Copyright © 2006 Wadsworth 30


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