1. Getting Started with Spiceworks 7.0 Nick Rowlett Sparta Area School District Technology Director

2. Does anyone here use Spiceworks? Why did you initially install it? For how long have you been using it? What parts of the product do you use? How big is your network (nodes)? Let’s get to know each other a little

3. Why we do what we do Simplifying Everything IT. 1 in 3 of the world’s SMB IT pros already use Spiceworks, and more than 2,000 more join every day! Focused on millions of IT pros in small to medium businesses from our home base in Austin, TX. Inspired by the unsung IT pro heroes Support from the top More than 2,500 technology brands and partners have tapped Spiceworks to connect with SMB IT pros --they know Spiceworks is the place to be. Our future’s so bright…

4. What’s the solution? Community of your peers Research, Info, Advice & Expertise Great apps to do your job Inventory Management, Monitoring, Help desk & Knowledge base Best of both worlds: social and business Interact with peers and vendors

5. The foundation: Software that works NETWORK INVENTORY NETWORK MONITORING HELP DESK & TICKETING MSP SUPPORT IT PRO + VENDOR COMMUNITY KNOWLEDGE BASE PRODUCT INFO & PURCHASING

6. Inventory & monitor your network Standard protocols for gathering information Categorizes your devices Customize monitors Built in troubleshooting functions

7. It’s not just about the devices… Manage software licenses, track hotfixes Associate devices with users

8. Manage your cloud services in one place Navigate to: Inventory > Cloud services Watch list Domain registrar ISP Hosted email providers Other integrations Cloud dashboard monitors:

9. Cloud services are reigned in Navigate to: Inventory > Cloud services See how many instances and how many devices are using that service Feel free to turn off notifications for services Add tickets or purchases related to that service Detected services:

10. See it all, all in one place See it all from custom dashboard Add widgets, plugins and monitors you care about

11. Need mobile device management? Free or paid? MDM Dashboard allows you to: Know which devices are using network resources View policy compliance Control more on devices like: Remotely: Wipe, locate and lock the device Reset the passcode Free (Read features)Paid (Write features) Free features Premium features

12. Manage a help desk (and your users…) Set up user portal Customize tickets Track issues Offer KB articles

13. The more you know… knowledge base Create your own articles Copy, edit and share Auto populate tagged articles for your end users 4,200 KB articles and growing daily

14. Research & purchase critical products & services Manage purchase process Compare prices Research and get reviews and ratings for products Manage vendor information and the quote process all right here

15. Take your network on the go Run a help desk and tend to your tickets Get a full picture of your end users Discuss IT topics with other IT pros View your network inventory and issues Both phone and tablet!

16. Download & install … In minutes 1.Visit www.spiceworks.com 2.Download & install (Windows server or workstation) 3.Join the community! 4.Need help? Ask the community! 5.Still need help? Email support@spiceworks.com for free support! System Requirements Windows XP Pro SP2+, Windows Vista, Windows 7, Windows 2003 Server SP1+, & Windows 2008 Server 1.5 GHz Pentium IV class processor 1.0 GB RAM Browser Requirements Firefox 3.5+ Internet Explorer 7.0+ Not supported, but users report good experience with: Chrome Safari

17. Even tell Spiceworks what to build… SpiceLists Feature Requests Voice of IT http://community.spiceworks.c om/the-voice-of-it http://community.spiceworks.com/fea ture_request

18. Help and support: Just a click away Did you stump everyone in the support forum? Email Spiceworks support… for free! support@spiceworks.com Discussion groups/ Help Doc, How-To Plug-Ins, reports Webinars, tutorials http://community.spice works.com/support

19. Interact (vent! learn!) with fellow IT pros SpiceCorps: local meetups SpiceWorld: annual IT conference in London and Austin, TX Spiceworks University: for in- person training taught by IT pros—and now online! Training and tutorials online: through webinars & how-to videos

20. It’s free. Really. Here’s how. Leading tech companies want to reach the IT pros like you… When Spiceworks connects them to you, Spiceworks makes money. And, when you help Spiceworks with marketing & support, they save $$. Together, that allows the team to invest in what’s really important: building the features IT pros need to simplify everything about their jobs! High-Value Ads + Promotional Offers White Papers, Application Notes Vendor Pages, Plug-Ins, Product Advisors

21. Questions? www.spiceworks.com