1. From Golf Courses to Messes to Discount Programs – Military Morale and Welfare Programs and Services available to RCMP Members and Veterans 6 June 2014 Commodore Mark B. Watson Director General Canadian Forces Morale and Welfare Services

2. CFMWS 5,600 to 6,000 Employees Canadian Coast Guard Canadian Security Intelligence Service (CSIS) Citi Bank Nav Canada 4,500 3,311 5,000 2 Defence Team – Morale & Welfare

3. Make CFMWS one of the strongest military Morale and Welfare organizations in the Western world by providing programs that provide widest possible benefits to the greatest number of serving and former service personnel and their families: One Community, One Million Strong 3 My Vision

4. One Community, One Million Strong Serving Members (Reg. & Res.)130K Families of Serving Members144K Former Members595K Dependants of Former Members350K Other Eligible Members150K 1 MILLION 4

5. Morale and Welfare Services Directory Choose the description that best matches you from the list of categories. View the full catalogue of CFMWS services that may benefit you and follow the links to learn more. Answers one simple question: What services are available to YOU? 5 Visit: www.cfmws.com/YourServices

6. Eligibility Matrix 6 ProgramsEligibility PSP – Community Recreation Programs/Events Membership Retail Facility/Equipment Rental Serving RCMP Families of serving RCMP Former RCMP in receipt of an annuity Families of former RCMP in receipt of an annuity PSP – Specialty Interest Serving RCMP Families of serving RCMP Former RCMP in receipt of an annuity Families of former RCMP in receipt of an annuity Messes Membership Bar Meal Chits Serving RCMP

7. Eligibility Matrix (cont’d) 7 ProgramsEligibility CANEX Loyalty Program Concessions E-commerce Serving RCMP Families of serving RCMP Former RCMP in receipt of an annuity Families of former RCMP in receipt of an annuity CANEX The Personal Home Heating Oil Serving RCMP Families of serving RCMP Former RCMP in receipt of an annuity Families of former RCMP in receipt of an annuity CANEX Credit Plan Serving RCMP CF Appreciation Program Serving RCMP Families of serving RCMP Former RCMP in receipt of an annuity Families of former RCMP in receipt of an annuity Canadian Defence Community Banking (CDCB) Program Serving RCMP Families of serving RCMP Former RCMP in receipt of an annuity Families of former RCMP in receipt of an annuity

8. Morale and Welfare Services Fees 8 Some morale and welfare programs are available on a fee-for-service basis. For these programs, the fees charged to the participant depends on their relationship to the military community, with serving CAF members paying the lowest fees, and members of the broader CAF community paying a bit more, but still at very competitive rates. Examples of these programs include: Recreation programs Messes Specialty interest activities such as golf, curling and sailing

9. Discounts and Rewards 9 Currently provides access to: → CANEX Rewards Program (the program that rewards you for shopping at CANEX) → CF Appreciation Program (the official discount program of the Canadian military community) CANEX Rewards Program Easier to earn and redeem points Points balance printed on receipt Redeem points directly in-store

10. Discounts and Rewards (cont’d) CF Appreciation Program Official discount program of the CF Members can save at more than 26,000 locations locally, nationally and worldwide Categories: Accommodations, Attractions, Entertainment, Dining, Recreation, Services, Shops, Travel & Transportation, House & Home 10

11. CF R&R Club: linked to US Armed Forces Vacation Club linked to Gov Rewards and International Cruise Excursions Access to 3,500 accommodations in 80 Countries starting at $369 USD per week Access to cruise lines, airlines, and 3,000 US Golf Courses at guaranteed low prices. 11 Discounts and Rewards (cont’d)

12. CF R&R Club – Examples: Visit: www.cfappreciation.ca Silver Lake Resort, Kissimmee, Florida 7 nights/$369 USD Barnsdale Country Club Rutland, England 7 nights/$369 USD Wyndham Ka'eo Kai Kauai, Hawaii 7 nights/$369 USD 12 Discounts and Rewards (cont’d)

13. 13 Financial Services, Insurance and Banking The Personal Home & Auto Insurance Coverage that fits your way of life. Portability: If you should move, be transferred or retire within Canada HOME All policies include $5K coverage for military kit; $3K coverage for personal belongings while deployed outside Canada. Military Renters policy for DND controlled quarters, Identity Theft Assistance, Burglar Alarm Discount also available. AUTO Accident-Free Protection, Loyalty Savings (up to 7%) Winter Tire Discount (5% off premium) Students Rates RV’s and more

14. Financial Services, Insurance and Banking (cont’d) Canadian Defence Community Banking (CDCB) Personal Banking: Saves the current 10,000 members approximately $1 million in banking fees every year Customized mortgage plans: Highly competitive rates ABM/ATM: Over 900 branches and 2681 ATMs across Canada so that you can easily receive uninterrupted service as you move SOT MasterCard: Contributed over $155,000 to CFMWS since the inception of the Program 14

15. 15 Comparative costs: CDCB Performance PlanIndustry Standard $5.45/monthVaries from $11.95 to $14.95$ / month depending of the institution 2 free monthsNone Fee waived with $3000 minimum balance Fee waived with $3000-$4000 minimum balance depending of the institution Unlimited transactions Earn Air MilesNone Financial Services, Insurance and Banking (cont’d) The following is a comparison of similar banking programs available in Canada. Source: www.fcac-acfc.gc.ca/eng/resources/publications/banking/ Visit: www.CDCB.ca

16. Messes Connect with tradition, esprit de corps, and social opportunities by joining the local mess. Activities organized such as official mess functions and several types of entertainment functions. Facilities include wardroom or dining room, bar or anteroom, lounge, conference room, games room, TV room, internet cafe and other common rooms. Members entitled to book a private function in their mess when it is available. 175 Reg Forces Messes ; 280 Res Forces Messes 16

17. Recreation Base/Wing Recreation Programs and Services More than 6,000 recreation activities for the whole family available in military communities nationwide, over 100,000 participants Everything from arts to aquatics, basketball to bocce, dance to decorating, first-aid to fitness, golf to gardening, painting to Pilates, sports camps to school break programs, and tennis to Tai Chi. CAF Photography Contest An annual contest celebrating the best professional and amateur photographers in the Defence community 17

18. Golf: Programs include Junior Golf, Men’s and Ladies Leagues, Get GolfReady, Tee It Forward, Take a Kid to the Course, Future Links, and First tee. 14 locations across Canada and 7 social clubs using civilian courses: Borden, Cold Lake, Comox, Greenwood, Halifax, Kingston, Oromocto, Ottawa, Petawawa, Edmonton, Shilo, Trenton, Valcartier, Winnipeg – Chilliwack, Esquimalt, Gander, Goose Bay, Moose Jaw, St. Jean, Suffield Marinas and Sailing: Programs include sailing and boating courses as well as events and regattas for all age and skill levels. Comox, Esquimalt, Halifax, Kingston, Petawawa, St. Jean, Toronto, Trenton 18 Speciality Interest Activities These programs are open to RCMP Veterans when space is available.

19. Campgrounds & Cabins: Offer a variety of accommodation and additional services such as recreation activities, laundry, and food service amenities. Comox, Greenwood, Halifax, North Bay, Petawawa Rod and Gun Clubs: For the best hunting, fishing, target shooting, archery, ATV, and snowmobiling. Borden, Dundurn, Greenwood, Ottawa, Meaford, Shilo, Valcartier 19 Speciality Interest Activities (cont’d) These programs are open to RCMP Veterans when space is available.

20. Horseback Riding: Focus on family participation and programs promoting active living. Cold Lake, Edmonton, Dundurn, Wainwright Curling: Programs available to promote accessibility, learning, and skill development. Cold Lake, Edmonton, Gagetown, Halifax, Kingston, Montreal Skeet Shooting: Provide a high quality, first- class shooting experience for all level and ages in a safe and responsible manner. Edmonton, North Bay, Petawawa, Shilo, St. Jean 20 Speciality Interest Activities (cont’d) These programs are open to RCMP Veterans when space is available.

21. Operates 40 outlets on Bases/Wings across Canada, 167 local concessions offering additional goods/services. No Interest Credit Plan: 12, 24 or 36 month plans (No money down, not even the taxes), 12 month payment plan: no hidden handling or administration fees (24 months: 2% ; 36 months: 3%) 21 Shopping and Retail Services

22. National vendor partnerships Tim Hortons, Aramark (food services), OK Tire, Andrei Master Tailor, Subway Home Heating Oil Rebate Program If home heated by oil, save on regular delivered price of home heating oil. In Halifax, participants have saved up to 8 cents per litre for the last six years; average of $1,500 in savings. In partnership with CANEX: Bellecour Jewellery, Canadian-made jewellery Pinkerton Flowers, Order flowers online Visit: www.CANEX.ca 22 Shopping and Retail Services (cont’d)

23. Soldier On Program Empowers retired and serving members of the CAF with an illness or injury (visible or non-visible) to accept their new normal by adopting an active lifestyle through participation in physical, recreational or sporting activities. Reintroduction to an active lifestyle helps them: Develop new skills; Build confidence in their abilities; Realize their full potential. Total of 756 CAF members supported by Soldier On Activities: Saddle Up Soldier On – RCMP Equestrian Camp in Ottawa, National Golf Camp in Toronto, Big BattleField Bike Ride in Belgium/UK, Canada Army Run in Ottawa, etc. 23

24. Questions? 24