1. DGPFSS Serving those who serveÀ votre service DGSSPF Base Commanders Forum Valleyfield, Québec Sharon Fleming Vice President Human Resources Staff of the Non Public Funds Support our Troops Appuyons nos troupes

2. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES April 2010_Valleyfield, QC 2 NFP HR ORGANIZATION

3. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES April 2010_Valleyfield, QC 3 NFP HR ORGANIZATION

4. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES April 2010_Valleyfield, QC 4 NFP HR ORGANIZATION

5. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES April 2010_Valleyfield, QC 5 NFP HR ORGANIZATION

6. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES April 2010_Valleyfield, QC 6 NPF EMPLOYEE POPULATION UNIONIZED EE’s 1400 / 27% CAT l 4210 CAT ll 1050 CAT lll 14

7. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES April 2010_Valleyfield, QC 7 STAFF OF THE NON PUBLIC FUNDS, CANADIAN FORCES Separate Agency (FAA) since 1978 TBS is not the Employer Staff of the NPF, CF is the Employer Not core P.S.; part of broader Federal Public Administration Integral part of the Defence Team Not subject to TB policies/ guidelines Excluded from PSEA provisions SUBJECT to Broad Provisions of: PSLRA CLC – Part II (OHS) GECA (WC) EE Act OL Act CHR Act

8. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES April 2010_Valleyfield, QC 8 NPF HR SERVICES COMPLEX FT, PT, Seasonal, Term, Casual, Deployed 27% Unionized Diverse Business Sectors: Retail, Service, Municipal, Health, Financial, HR/FIN/IT Dynamic (40% Military Community – serving, retired, family) Distributed in >70 locations in Canada, U.S., Europe, Afghanistan

9. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES April 2010_Valleyfield, QC 9 NPF HR SERVICES CHALLENGING Fast-Paced, highly operational environment Independent NPF HR Policy Suite and Delegation of Authorities Funding Realities 23 Collective Agreements Negotiated Manage NPF DB Pension Plan Negotiate & Fund Life, Health, Dental, LTD, ADD, EAP Plans Recruitment: 21% turnover with only 1% vacancy rate

10. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES April 2010_Valleyfield, QC 10 QUESTIONS