1. [Title of presentation] eLene-EE economics of eLearning conference, Université Paris-Sud, Sceaux, France. December 13 th – 14th Photo if wished Name Job Institution Your own logos if wished

2. 2/n Slide title  Level 1: –Level 2.Level 3 1997 2000 projects in the Politecnicno context 20002007 projects at national and interantional level ELEARNING has an important impact on the communication An high engagement in diffused services with a standard level of interaction and multimedia But also experimental projects in specific context Web enhanced learning as a standard service and blended learning as a development direction Elearning as a human intensive activity Toward Web enhanced learning for all teachers and students Revenues from extra fees and external funds for special projects and

3. Centro METID Metodi E Tecnologie Innovative per la Didattica the centre has been set up in 1995; is aimed at fostering the development and adoption of innovative tools and methodologies in university teaching. One of the main technical Universities in Italy: 7 campus in the Lombardy Region ~ 40.000 students ~ 1.200 teachers/researchers ~ 800 technical-administrative staff Engineering Architecture and Urbanism Design

4. 4/n 1997-2000 projects in the Politecnico context

5. 5/n 2000-2007 projects at national and international level in 2007 19 projects for the Politecnico 17 national projects 7 international projects

6. 6/n A strong evolution of the international dimension eLene Consortium and other countries: Gran Bretagna Estonia Bulgaria Ukraina Cina Giappone Perù Siria Rwanda Congo Etiopia …..

7. 7/n A slow growth in University expenditures…

8. 8/n …but a rapid increase of incomes thanks to external financed projects

9. 9/n Elearning as a “human intensive” activity

10. 10/n Towards the involvement of all teachers and students …

11. 11/n …through Web enhanced learning as a training strategy

12. 12/n An high engagement in diffused services with a standard level of multimedia but also experimental projects in specific context

13. 13/n Standard interaction “for all” and more attention to the interaction level in blended courses

14. 14/n Reassuring news about user’s satisfaction

15. 15/n Elearning has an important impact on the communication

16. 16/n Conclusions: the experience of BSC approach  Elearning is a complex field and needs a “multifaceted” approach for a good strategic comprehension: we discovered a lot bout ourselves!  Thanks to BSC we are now able to show to our stakeholders (METID Scientific Committee, University decision makers but also teachers and students) how really elearning impacts to the life of the University  For making it work it is important to personalize the model to the specific context by introducing or modifying single indicators  The data collection is a very hard work and needs dedicated resources..but it’s worth!