1. DGPFSS Serving those who serveÀ votre service DGSSPF Support our Troops Appuyons nos troupes CANEX/NATEX – FY 09/10 YTD REPORT

2. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES CANEX NPP REPORT Introduction Financial Summary Program Update FY 09/10 Priorities

3. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES FY08/09 Consolidated Results Sales, IBR, Royalties CANEX FY 08/09 (Audited 000s) FY 07/08 (Audited 000’s) Sales116,702113,852 Income before Royalties8,4039,390 Royalties3,2723,204 NATEX/AMSTO Sales37,26135,395 Income before Royalties2,9093,049 Royalties1,4851,402 CANEX/NATEX Consolidated Sales153,963148,852 Income before Royalties11,31212,439 Royalties4,7564,601 Notes  Estimated 3% increase in CANEX sales from last year  Estimated 5% increase in NATEX sales from last year  Estimated 3% increase in combined NATEX, AMSTO and CANEX sales  CANEX contributed an additional $2.3K Military Family Fund and $10K to Winnipeg SOT Lounge.

4. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES CANEX REVENUE BY TYPE (FY 08/09)

5. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES CANEX CONTRIBUTIONS TO BASES/WINGS 08/09

6. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES Bases & Wings CANEX CONTRIBUTIONS $4,000,000 Capital Investments $2,000,000 Morale & Welfare Sponsorship Capital Investments Programs

7. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES FY09/10 Consolidated Results Sales, IBR, Royalties CANEX FY 09/10 (YTD Dec 09) FY 08/09 (YTD Dec 08) Sales92,84091,324 Income before Royalties5,2866,412 Royalties2,1282,191 NATEX/AMSTO Sales/Revenue18,60619,090 Income before Royalties1,3501,254 Royalties736740 CANEX/NATEX Consolidated Sales/Revenue111,446110,414 Income before Royalties6,6367,666 Royalties2,8642,931 Notes  More than 1% increase in CANEX sales compared to last YTD.  Gross Profit %: 19.3% YTD & 21.2% LY.  Moderate decrease in sales/revenue at NATEX & AMSTO from LY.  NATEX (only) GP%: 30% YTD & 29.34 LY  1% increase in combined NATEX, AMSTO and CANEX sales/revenue compared to last YTD

8. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES 09/10 $122M 4.5% ↑ 08/09 $116.7M 3% ↑ 07/08 $113.5M 9% ↑ 06/07 $103M 4.5% ↑ CANEX SALES TREND

9. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES PROGRAM SUMMARY The Personal Insurance Company CANEX Home Heating Oil Program Club XTra CANEX Discount Program CANEX Credit Plan

10. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES INFRASTRUCTURE Trenton

11. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES INFASTRUCTURE Trenton

12. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES Halifax Cafes INFRASTRUCTURE Borden Express

13. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES INFRASTRUCTURE Bagotville Cafe Borden ExpressMart/ Bleachers Edmonton ExpressMart Halifax Dockyard Food Service Labelle Cafeteria Louis St. Laurent Food Service Louis St. Laurent ExpressMart North Bay North Bay Express

14. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES New 2009/2010 Comox Winnipeg Labelle Nelles Block ExpressMart Bagotville ExpressMart INFRASTRUCTURE Planned Petawawa Cold Lake Greenwood

15. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES PRIORITIES 09/10 Accounting Modernization Employee Training & Development Customer Survey Measurement E-retailing/Labelle

16. CANADIAN FORCES PERSONNEL AND FAMILY SUPPORT SERVICES SERVICES DE SOUTIEN AU PERSONNEL ET AUX FAMILLES DES FORCES CANADIENNES QUESTIONS