1. Carrier Pre-Select Meeting BT Systems Interface Roadmap
Graham Crane
18th September 2007

2. Cautionary Statement
BT's 21st Century Network is still in the process of development and the subject of consultation. The information in this presentation may be subject to change'
The purpose of this session is to cover:
Background to the Workshop
Scope & Objectives of the Day
Agenda
Mention the voting & texting

3. 21CN Systems Architecture Roadmap & Example Interface
Contents/Agenda
21CN Systems Architecture
Roadmap & Example Interface
Detailed documents / Further Information
Enabling the eMarket - Detail
1. Future Industry model needs standards for processes, data & technology
Moving to automated multi-service multi-supplier industry
Need to move from multiple incompatible gateways, data and processes to fewer standard product agnostic data, gateways and processes
2. Consult(21) on future gateways
Agree principles & capture requirements for future gateways
Roadmap to consult on changes
3. NICC to agree standards
Agree standards, best practice & governance
Builds on existing work like EMP & consutl21
Takes account of any existing UK or international standards
Update with feedback from real projects and capability development
4. Engagement with real projects & stakeholders
Not just shelf-ware use on real projects, eg WBBC, BTW & Openreach gateways
Engagement across BT and CPs, eg 21CN, 21CCE, Industry Forums, LoBs, 1IT, product teams, etc
5. Utilises & enables capabilities, reuse and agile working
Standards & real projects used to create capabilities from reusable system and process components
Capabilities exposed via Service Development Tool Kits (SDK) being developed in web21C programme
Agile working techniques, hothouses, etc used and included in best practice
6. Industry forums can concentrate on commercials & requirements
Delivery through common capabilities enabled by NICC standards
7. Continuous improvement
By reviewing and aligning standards, real projects and capabilities

4. BT’s Platform Architecture – The Matrix
Systems Investment and development for 21CN is aligned to a common architecture – we call it the “matrix architecture”
The architecture defines the systems into 14 platform areas covering discrete functions
It separates customer, service & network into layers across defined application interfaces
It supports both new and old networks & services
It is designed to protect our customers from underlying technology changes & allow them to embrace 21CN facilities as they choose
21CN (& implementing the “Undertakings”) are accelerating BTs transformation of systems throughout the architecture, but today we will concentrate on changes that impact you the customers, ie The collaboration platform

6. Figure 1: Roadmap Outline – Driving Change Programme
Key:
Firm Plans
Figure 1: Roadmap Outline – Driving Change Programme
Concept
BT Wholesale
Openreach
2006/07
2007/08
2008/09
2009/10
2010/11
Undertakings/EOI
Physical Separation of BT Systems
21C CE (Customer Experience)
21CN Remake Our Portfolio
Gateway Impacts
BT Wholesale:
North Side Migration Apr 07 Onwards
wBC Apr 08
Other products tba
Openreach:
EMP June 06
WLR Dec 06
ISDN Sept 07
ONES Sept 07
ISDN Dec 07
VLA Q3/4 08
Strategic Gateways Built
21CN Product Migration1
Current Gateway Closures2
Note 1: This migration follows undertaking/EOI ones
Note 2: Not yet planned and will be subject to industry negotiation

7. Raise/modify/cease Order
Example of new Systems Interfaces – based on Wholesale Broadband Connect (WBC)
CP Systems
Customer Services
XML
BTWholesale Portal
B2B Gateway
Service Availability
Raise/modify/cease Order
Diagnostics
Raise Fault
CRM (OneSiebel)

8. Strategic Changes – WBC Example Our vision and how it will impact CPs
More interactive B2B interface – no longer need to poll for responses, responses to pushed back by BTW
Improving Scalability and Resiliency of the B2B Gateway – deploying a B2B gateway with greater scalability and resilience
Greater consistency of interfaces – Provision and fault B2B interfaces currently use different technology. Provision interface to use same technology as current Fault interface for WBC
Consistent experience across BT Products – similar B2B interface as is used for Openreach products SMPF/MPF
Updating your interface with us - to use more up to date technology – e.g. using later versions of Siebel, browser-based client -no client deployment needed.
Consistent across UK Industry – Aligned with Consult21 & NICC B2B

9. Customer systems interface (B2B) roadmap document
Roadmap Structure:
Introduction
Roadmap Outline – 1-5 years
Collaboration Platform / B2B Target Architecture
Dialogue Services
Governance
EoI/Undertakings & 21CN inter-working & dates
Requirements, Issues & Next Steps
Pathfinder & 21CN Migration
Further information
Annexes
Planned changes & consultations
Pathfinder Interface Impacts - Product by Product
21CN Products
Interface by Interface plans

10. Open roadmap & go through Annexes 1 & 2
Roadmap – More Detail
Annex 1: Outline Roadmap
Undertakings Separation
21C Customer Experience
21C Products
Pathfinder
If required
Open roadmap & go through Annexes 1 & 2
See Roadmap on Consult21 Systems & Process WG pages for more detail
Please Note: The roadmap is a summary of current known plans and a guide at the time of publication. Formal notifications of change will come out through the normal product channels or via the Consult21/21CN migration plan consultations as appropriate;

11. Links to Detailed information
BTW Gateways
BT Wholesale B2B Gateway
BT Wholesale B2B Gateway News
BT Wholesale Gateway Migration
Eco Broadband
Eco Order
Eco Repair
See also NICC B2B Forum - Published Documents
Openreach Gateways Including EMP
Openreach
Wholesale Line Rental 2 (WLR2)
LL Product & LLU Technical
Other Openreach Products
Source: NICC

12. Further Information
Consult21 Systems & Processes working
Consultations, issues, requirements to date
Systems Interface Roadmap Document
NICC
Work plan & progress
Standards & ways of working established to date
Next steps – T2R, L2C, etc
Useful Links

13. Close
Thank you