1. Measured Quality in Testing Roman Civin, Moravia Worldwide QASight Business Unit LRC-X Conference, Limerick September 14, 2005

2. What to Expect What is quality in testing Defining criteria A process model See it work Q&A

3. What is Quality in Testing Product quality Bug database standards Project management Testing efficiency …

4. Criteria Examples Minimum quality check volume

5. Criteria Examples Bugs found during QA

6. Criteria Examples Database standards

7. Criteria Examples Quality management indicator

8. A Process Workflow

9. Using the Process and Data Outputs gathered at org level Process owner and project owners Quality tracked Project results, lessons learned Clients check indicators, not vendors Team evaluations “Quality has priority over timeliness”

10. Tool Example

12. Summary What makes testing quality Metrics examples Quality control as a process Usage and tools

13. THANK YOU! Discussion

14. Contact Details Roman Civin E-mail: romanc@qasight.comromanc@qasight.com Tel.: +420-545-552-142 QASight: www.qasight.comwww.qasight.com Moravia: www.moraviaworldwide.comwww.moraviaworldwide.com