1. Chapter 18 Organizational Culture

2. Human Behavior in Organizations, 2 nd Edition Rodney Vandeveer and Michael Menefee © 2010 Pearson Education, Upper Saddle River, NJ 07458. All Rights Reserved. 2 Learning Outcomes: Organizational Culture Define organizational culture Describe how organizational culture dictates issues. Identify ways organizational culture is nurtured and sustained. Contrast the dominate culture and the subculture. Gain a greater insight to the right culture for you through self assessment.

3. Human Behavior in Organizations, 2 nd Edition Rodney Vandeveer and Michael Menefee © 2010 Pearson Education, Upper Saddle River, NJ 07458. All Rights Reserved. 3 Organizational Culture Organizational culture is based on common perceptions and shared values.

4. Human Behavior in Organizations, 2 nd Edition Rodney Vandeveer and Michael Menefee © 2010 Pearson Education, Upper Saddle River, NJ 07458. All Rights Reserved. 4 Organizational Culture Organizational culture largely dictates issues like: attitude toward innovation. formalization of rules. people/team orientation. outcome orientation. attitude toward women and minorities. dress code. language on the job. discipline. ethical standards.

5. Human Behavior in Organizations, 2 nd Edition Rodney Vandeveer and Michael Menefee © 2010 Pearson Education, Upper Saddle River, NJ 07458. All Rights Reserved. 5 Organizational Culture Organizations may have subcultures that are different from the dominant culture.

6. Human Behavior in Organizations, 2 nd Edition Rodney Vandeveer and Michael Menefee © 2010 Pearson Education, Upper Saddle River, NJ 07458. All Rights Reserved. 6 Organizational Culture Dominant culture expresses the core values shared by a majority of the organization’s members.

7. Human Behavior in Organizations, 2 nd Edition Rodney Vandeveer and Michael Menefee © 2010 Pearson Education, Upper Saddle River, NJ 07458. All Rights Reserved. 7 Organizational Culture Subculture tends to develop and reflect common problems, situations, or experiences.

8. Human Behavior in Organizations, 2 nd Edition Rodney Vandeveer and Michael Menefee © 2010 Pearson Education, Upper Saddle River, NJ 07458. All Rights Reserved. 8 Organizational Culture Core values are accepted throughout the organization.

9. Human Behavior in Organizations, 2 nd Edition Rodney Vandeveer and Michael Menefee © 2010 Pearson Education, Upper Saddle River, NJ 07458. All Rights Reserved. 9 Functions of Organizational Culture Culture is the social glue that helps to hold an organization together by providing standards for what employees say and do. Culture provides boundary-defining roles.

10. Human Behavior in Organizations, 2 nd Edition Rodney Vandeveer and Michael Menefee © 2010 Pearson Education, Upper Saddle River, NJ 07458. All Rights Reserved. 10 Functions of Organizational Culture Culture conveys a sense of identity for organization members. It serves as a “sense-making” and control mechanism that guides and shapes the attitudes and behaviors of the employees.

11. Human Behavior in Organizations, 2 nd Edition Rodney Vandeveer and Michael Menefee © 2010 Pearson Education, Upper Saddle River, NJ 07458. All Rights Reserved. 11 Creating and Sustaining Organizational Culture The culture begins with the founders. The culture is sustained by: selection of personnel – hiring practices. top management promoting a corporate culture aimed at providing a competitive edge. socialization of members members go through a metamorphosis (change) accepting the corporate culture.

12. Human Behavior in Organizations, 2 nd Edition Rodney Vandeveer and Michael Menefee © 2010 Pearson Education, Upper Saddle River, NJ 07458. All Rights Reserved. 12 Learning Organizational Culture Stories Rituals Material symbols Language Events

13. Human Behavior in Organizations, 2 nd Edition Rodney Vandeveer and Michael Menefee © 2010 Pearson Education, Upper Saddle River, NJ 07458. All Rights Reserved. 13 Summary Success within an organization depends largely on how well one fits into the organizational culture. Organizational culture varies widely from very innovative to very traditional. An organization’s culture often reflects the values and personality of the founders and leadership.

14. Human Behavior in Organizations, 2 nd Edition Rodney Vandeveer and Michael Menefee © 2010 Pearson Education, Upper Saddle River, NJ 07458. All Rights Reserved. 14 Summary Organizational culture is nurtured and sustained through hiring practices and the socialization of hew hires. Organizational culture should be a vital consideration before accepting a job.