1. Next Home Remote Controlled Cliqueur troubleshooting guide Start the slide show then click Next

2. Remote controlled cliqueur Home Symptoms of the problem? When a cycle is started with the remote control, the power does not work and the solenoid valve does not click. When a cycle is started the solenoid valve clicks but the gas does not flow. The oxygen consumption is too high.

3. YesNo Home Start the cycle using the control switch on the front of the unit. Does the cycle start?

4. YesNo Home Is the red “OUT” indicator light on the timer lit up?

5. YesNo Home Is the green "POWER" light on the timer flashing?

6. YesNo Home Is the timer in "C" mode?

7. YesNo Home Is the supply voltage correct? (24, 110 or 230V AC depending on the model)

8. YesNo Home Is the equipment connected to the regulator properly? (sometimes the connection is poor due to oxygenation)

9. YesNo Home Is the bottle open and set to the correct pressure?

10. YesNo Home Remove the pipe from the outlet. When you begin a cycle, does gas flow freely?

11. YesNo Home Remove the pipe from the diffuser inlet. When you begin a cycle, does gas flow freely?

12. YesNo Home Remove the valve When you begin a cycle, does gas flow freely?

13. YesNo Home Is the valve installed in the circuit?

14. Replace the valve and try again. Did this help to solve your problem? YesNo Home

15. YesNo Home The remote control is not working. Replace the battery and try again. Does the cycle start?

16. YesNo Home Is the battery properly charged up (min. 12V)?

17. The timer is defective. Contact our after-sales service for a replacement. Did this help to solve your problem? YesNo Home

18. The solenoid valve or the solenoid valve coil is defective. Contact our after-sales service for a replacement. Did this help to solve your problem? YesNo Home

19. Either the remote control or circuit board is defective. Contact our after-sales service for a replacement. Did this help to solve your problem? YesNo Home

20. Place the battery on charge; when charging the charger light should be lit up. If not, contact our after-sales service. Did this help to solve your problem? YesNo Home

21. Switch the timer to "C" mode then try again. Did this help to solve your problem? YesNo Home

22. Check that there is no rust on the plug pins, if not consult an electrician. Did this help to solve your problem? YesNo Home

23. Clean or replace (recommended) the couplings and try again Did this help to solve your problem? YesNo Home

24. Set the pressure to 1 or 3 bars depending on use Try again. Did this help to solve your problem? YesNo Home

25. The solenoid valve is defective. Contact our after-sales service for a replacement. Did this help to solve your problem? YesNo Home

26. A pipe is blocked. Replace it. Did this help to solve your problem? YesNo Home

27. The valve is defective. Replace it. Did this help to solve your problem? YesNo Home

28. The ceramic element is clogged. Clean or replace it. Did this help to solve your problem? YesNo Home

29. Replace the valve and try again Did this help to solve your problem? YesNo Home

30. Thank you for using Vivelys' online help. We hope that we have met your expectations, and are available to help if you need any further information. Please do not hesitate to contact us by email or telephone: +33 (0)4 67 85 68 40 sav@vivelys.com Home

31. Do you need more help? Were you unable to solve the problem using the online troubleshooting guide? Please contact our technical support team by email or telephone: +33 (0)4 67 85 68 40 sav@vivelys.com Home