1. 2010 EXAM REVISION

2.  QUALITY OF THE SERVICE  ORGANISATION & LEADERSHIP  MARKETING MANAGEMENT  DESTINATION ATTRACTIVENESS  CAPACITY OF THE CITY/VENUE

3.  SRSA GIVES MONETARY ASSISTANCE  SRSA ASSISTS WITH VISA’S, PROTOCOL ETC  SRSA ASSISTS WITH MARKETING  SRSA IS INVOLVED IN FACILITATING CONFERENCES, EVENTS, SCHOOL SPORT ETC  EXAMPLES: WORLD CUP, SIYADLADLA

4.  THE INITIATION PHASE  THE PLANNING PHASE  THE IMPLEMENTATION PHASE  THE CLOSING PHASE

5.  ESTABLISH COMMITTE & PROJECT MANAGER  DETERMINE STAFFING REQUIREMENTS  COMPILE A PROJECT PLAN WITH OBJECTIVES  WORK OUT A PROGRAMME OF ACTIVITY

6.  PLANNING PHASE  DETERMINE SCOPE OF THE EVENT  RUN PLANNING SESSIONS  CONSTRUCT PROJECT PLAN  IMPLEMENTATION PHASE  CONTROL MECHANISMS  MANAGEMENT MEETINGS & REPORTS  EVALUATION PROCESS  DEBRIEFING

7.  DUTY TO ENFORCE THE RULES  DUTY TO PROTECT PARTICIPANTS  DUTY TO WARN PARTICIPANTS OF DANGER  DUTY TO ENSURE THAT THE SPORT CAN BE CONDUCTED SAFELY  DUTY TO SUPERVISE & CONTROL THE COMPETITION

8.  PERT CHARTS  EXCEL SPREADSHEETS  SPECIALIST EVENT PLANNING SOFTWARE  COMMUNICATIONS TOOLS SUCH AS  TWO WAY RADIOS  MOBILE PHONES  FAX MACHINES

9.  A DOCUMENT THAT RECORDS DETAILS OF MEETINGS WITH STAKEHOLDERS

10.  FINANCIAL RISKS  EQUIPMENT FAILURE  PROPERTY LOSS OR DAMAGE  INADEQUATE SECURITY  FOOF POISONING  LOST CHILDREN  BREACH OF NOISE RESTRICTIONS  HOOLIGANISM & CRIME

11.  THE DISPLAY OF RESPONSIBLE SERVICE OF ALCOHOL SIGNS  CLEAR SIGNAGE SHOWING WHERE ALCOHOL CAN & CANNOT BE SERVED  PROVISION OF FREE DRINKING WATER  AVAILABILITY OF FOOD  SAFETY & SECURITY PLANS  LEGAL REQUIREMENTS OF THE LICENSE  PROVISION OF TRANSPORT

12.  EVENT SUMAMRY  CONTRACT DETAILS  TRAFFIC CONTROL PLAN  ASSESSMENT OF RISKS  ARRANGEMENTS FOR DISABLED  DETAILS OF PUBLIC LIABILITY INSURANCE  SPECIAL APPROVALS REQUIRED  PARKING ARRANGEMENTS  PUBLIC TRANSPORT ARRANGEMENTS  ROAD CLOSURES  CONTINGENCY PLANS  HEAVY VEHICLE ACCESS & CLEARWAYS

13.  VENUE SHUTDOWN  INSURANCE / LEGAL CLAIMS  CONTRACT FINALISATION  DEBRIEFINGS  EVENT & SPONSORSHIP EVALUATIONS  FINAL MEDIA COMMUNICATION  FINAL ACCOUNTING  CLOSING CELEBRATION & FOLLOW-ON EVENTS

14.  CHECK ACTIVITIES ON SCHEDULE  REMIND VIP’S OF EVENT  CHECK ACCOMODATION IN ORDER  CHECK TRAVEL SCHEDULES IN ORDER  PHYSICAL CHECK OF VENUE  CHECK ALL KIT ETC READY  CHECK STAFFING  CHECK SECURITY PLAN IN PLACE

15.  DO NOT CRITICISE UNLESS YOU HAVE A SUGGESTION OR SOLUTION  DO NOT SUB-DELEGATE  BE PUNCTUAL  SMILE AND ACT COURTESLY  THANK PEOPLE  DO NOT BLAME OTHERS  DO NOT PANIC

16.  THE PROPER TRAINING OF STAFF & VOLUNTEERS TO OPERATE THE EQUIPMENT  THE ABILITY TO APPLY A DEADLINE FOR APPLICATIONS  THE NECESSARY EQUIPMENT TO PRODUCE THE CARDS  THE ABILITY TO HANDLE EMERGENCY CARDS  A SYSTEM TO PREVENT DUPLICATION OF CARDS