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Published byRodney Alexander Modified over 9 years ago
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Developing the Bridge Builder and Peacemaker in All of Us Presented by: Tamra Goodall CPS/CAP International Vice President
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The Joy of Conflict Resolution, Transforming Victims, Villains and Heroes in the Workplace and at Home by Gary Harper Ethics 101 by John Maxwell Walk the Talk by Eric Harvey & Steve Ventura Personal Experiences
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Self Actualization Esteem Needs Belonging Needs Safety Needs Physiological Needs Maslow’s Hierarchy of Needs
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Belonging Needs Esteem Needs
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VICTIM HEROVILLAIN The Drama Triangle
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VICTIM HEROVILLAIN The Problem The Circle of Resolution
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#1 Setting the Stage How Are We Going To Approach This?
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#2 Share Our Stories How Do We See Each Other’s Situation?
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#3 Creating An Agenda What Do We Need To Discuss And Resolve?
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#4 Explaining Interests And Needs What Do We Each Need In A Solution?
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#5 Solving The Problem What Are Our Options And Who Will Do What When?
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1.Setting The Stage 2.Sharing Our Stories 3.Creating An Agenda 4.Exploring Interests And Needs 5.Solving The Problem
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Jeff Neurauter, IAAP Parliamentarian
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