1. Voice of the Supply Chain Study Summary Charts 2013-14

2. Supply Chain Insights LLC Copyright © 2014, p. 2 Agenda

3. Supply Chain Insights LLC Copyright © 2014, p. 3 Study Overview

4. Supply Chain Insights LLC Copyright © 2014, p. 4 Nearly 3/4 of Respondents Work for a Manufacturer

5. Supply Chain Insights LLC Copyright © 2014, p. 5 Respondent Companies Have an Average of $4B in Revenue and 28,000 Employees

6. Supply Chain Insights LLC Copyright © 2014, p. 6 Nearly ½ of Respondents Work in a “Discrete” Industry

7. Supply Chain Insights LLC Copyright © 2014, p. 7 60% of Respondents are Director-Level or Higher

8. Supply Chain Insights LLC Copyright © 2014, p. 8 Agenda

9. Supply Chain Insights LLC Copyright © 2014, p. 9 Nine-in-Ten Have a Supply Chain Organization

10. Supply Chain Insights LLC Copyright © 2014, p. 10 On Average, Supply Chain Organization Has Five Functions Reporting into it; Leader Typically Reports to CEO,COO or President

11. Supply Chain Insights LLC Copyright © 2014, p. 11 Top Supply Chain Descriptive Challenges Two Years Ago: Room for Improvement, Reactive, Traditional, Silos and Cautious

12. Supply Chain Insights LLC Copyright © 2014, p. 12 Many More Supply Chain Descriptive Strengths Today: Global, Many, Controlled, Pull, and Aligned

13. Supply Chain Insights LLC Copyright © 2014, p. 13 Greatest Improvements in POSITIVE Descriptors: Global and Modern

14. Supply Chain Insights LLC Copyright © 2014, p. 14 Greatest Improvements in NEGATIVE Descriptors: Functional Silos and Reactive

15. Supply Chain Insights LLC Copyright © 2014, p. 15 Descriptors to Work on – Then & Now: Working Well, Risk-Taking, Fast, Agile, Modern, Outside-in, and Proactive

16. Supply Chain Insights LLC Copyright © 2014, p. 16 Descriptors to Work on – Then & Now: Room for Improvement, Cautious, Traditional and Reactive

17. Supply Chain Insights LLC Copyright © 2014, p. 17 Top Supply Chain Descriptor Two Years Ago vs. Today: Room for Improvement vs. Global

18. Supply Chain Insights LLC Copyright © 2014, p. 18 Top Areas of Supply Chain Pain: Executive Team Understanding and Data Access

19. Supply Chain Insights LLC Copyright © 2014, p. 19 Shortening Lead-Times Is Top Pain for Discrete Industries Vs. Actionable Analytics for Process Industries

20. Supply Chain Insights LLC Copyright © 2014, p. 20 Top Areas of Supply Chain Focus: Saving, Demand Planning and Lean Processes

21. Supply Chain Insights LLC Copyright © 2014, p. 21 Top Focus for Discrete: Improving Demand Planning Top Focus for Process: Saving Costs

22. Supply Chain Insights LLC Copyright © 2014, p. 22 Top Supply Chain Trends: Data Visualization, Supply Chain Visibility and Demand Sensing

23. Supply Chain Insights LLC Copyright © 2014, p. 23 Top Trend for Discrete: Big Data Top Focus for Process: Supply Chain Visibility

24. Supply Chain Insights LLC Copyright © 2014, p. 24 Additional Supply Chain Challenges: Speed, Agility, Alignment, Visibility

25. Supply Chain Insights LLC Copyright © 2014, p. 25 Agenda

26. Supply Chain Insights LLC Copyright © 2014, p. 26 Nearly Half Reporting Having a Supply Chain Center of Excellence

27. Supply Chain Insights LLC Copyright © 2014, p. 27 Primary Functions of Center of Excellence: Best Practices, Metrics and Strategy

28. Supply Chain Insights LLC Copyright © 2014, p. 28 Largest Gap in Center of Excellence Performance vs. Importance: Definition of Supply Chain Metrics

29. Supply Chain Insights LLC Copyright © 2014, p. 29 Agenda

30. Supply Chain Insights LLC Copyright © 2014, p. 30 13 or More Operational IT Systems on Average; 45% Have More Than 10 Systems

31. Supply Chain Insights LLC Copyright © 2014, p. 31 Most Common IT Systems: Order Management and ERP

32. Supply Chain Insights LLC Copyright © 2014, p. 32 Among Most Important and Most Satisfactory: Order Management and Demand Planning

33. Supply Chain Insights LLC Copyright © 2014, p. 33 Greatest Gaps in IT System Importance vs. Satisfaction: ERP, Order Management, Demand Planning and Production Planning

34. Supply Chain Insights LLC Copyright © 2014, p. 34 7% Use Cloud-Based Delivery for 1+ IT Systems, 17% Use Business Process Outsourcing for 1+ Systems

35. Supply Chain Insights LLC Copyright © 2014, p. 35 Cloud-Based Delivery Most Common for Tactical Supply Planning; Business Process Outsourcing Most Common for Warehouse Management

36. Supply Chain Insights LLC Copyright © 2014, p. 36 Top Current/Planned Areas for Using Cloud-Based Delivery: Tactical Supply Planning and Demand Planning

37. Supply Chain Insights LLC Copyright © 2014, p. 37 Top Current/Planned Areas for Using Business Process Outsourcing: Warehouse Management and Transportation Planning

38. Supply Chain Insights LLC Copyright © 2014, p. 38 Over Half Expect Company to Spend More on Supply Chain Technology in 2014

39. Supply Chain Insights LLC Copyright © 2014, p. 39 Discrete Industries Are More Likely to Expect a Decrease in Supply Chain Technology Spending This Year

40. Supply Chain Insights LLC Copyright © 2014, p. 40 Technology Spending Focus in 2014: Demand & Supply Planning, ERP, SAP, SC Visibility

41. Supply Chain Insights LLC Copyright © 2014, p. 41 Most Common Areas for Increased Spending: Supply Chain Planning & Execution, and BI Analytics & Reporting

42. Supply Chain Insights LLC Copyright © 2014, p. 42 For Half, IT and Supply Chain Jointly Decide on Supply Chain Technology Funding