1. COMPLIANCE ASSISTANCE OFFICE Giving small businesses a helping hand to overcome hurdles in Environment Regulations Genevieve Salmonson Compliance Assistance Ombudsman Hawaii Department of Health Giving small businesses a helping hand to overcome hurdles in Environment Regulations Genevieve Salmonson Compliance Assistance Ombudsman Hawaii Department of Health

2. The Compliance Assistance Office was Established in 1998 from the Clean Air Act Help small business overcome the hurdles they face in their efforts to succeed in business while following environmental regulations Serve as ombudsman when complaints arise

3. Provide point of access to DOH & EPA Facilitate information & communication exchange Increase understanding within DOH Investigate and resolve disputes (‘Ombudsman’) COMPLIANCE ASSISTANCE OFFICE MISSION

4. Typical CAO Services The Compliance Assistance Office (CAO) is a one-stop, non- regulatory office that can assist small businesses understand and comply with environmental regulations administered by DOH CAO services are confidential and free of charge, and provide a point of access to government, facilitating the exchange of information and communication Act provide input to EPA on proposed rules that affect small businesses Conducting voluntary site assessments of a business’ compliance with applicable environmental regulations As a neutral party and mediator, CAO can help by investigating and resolving disputes, and increase the understanding of small business concerns within the DOH and other government agencies Work with businesses to remedy minor violations Give presentations and conduct workshop to business and trade organizations

5. Small Business Assistance Program (multi- media, AIR, WASTE, WATER) Training workshops and presentations Brochures and newsletters Consultations Informational inspections Special Partnerships Loan programs Permit review and comment COMPLIANCE ASSISTANCE EFFORTS BY DOH’S REGULATORY OFFICES

6. More restrictive air pollution rules More restrictive storm water control rules More restrictive drinking water rules New state Water Quality Standards proposed Increased hazardous waste oversight Increased toxics reporting required Contaminated lands (“Brownfields”) remediation Asbestos/Lead removal during construction/demolition HOT TOPICS IN ENVIRONMENTAL REGULATION

7. ENVIRONMENTAL REGULATIONS HANDLED BY THE STATE DOH Federal LawsPermits & Regulations Resource Conservation & Recovery Act Handling of solid & hazardous waste (includes transportation, treatment, storage & disposal) SuperfundClean-up of spills & releases Toxic Substances Control Act Control of various toxic compounds, including asbestos and lead Clean Air ActSmoke & dust pollution Clean Water ActWater discharges and runoff Safe Drinking Water Act Community drinking water systems

8. Call the respective office directly, if known Call the CAO at 808-586-4528 for referral or for confidential assistance Visit the CAO web site at http://www.hawaii.gov/health/environmental/cao Visit the various DOH environmental web sites at http://www.hawaii.gov/health/environmental CONTACT INFORMATION