1. © Copyright 2013 OPP Ltd. All rights reserved. Using type to enhance your coaching and feedback style Alice King, Principal Consultant

2. © Copyright 2013 OPP Ltd. All rights reserved. Today’s session Developing awareness of your natural style Using type dynamics to enhance your impact Let’s try it out!

3. © Copyright 2013 OPP Ltd. All rights reserved. Stand up if... Coaching, feedback or development conversations are a regular part of your role at work or home!

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5. Self-awareness “I am able to control only that which I am aware of. That which I am unaware of, controls me. Awareness empowers me.” Anon

6. © Copyright 2013 OPP Ltd. All rights reserved. Raise your hand if... You have a lot of experience working with type dynamics You have a little experience working with type dynamics You have no experience of working with type dynamics beyond your MBTI qualification

7. © Copyright 2013 OPP Ltd. All rights reserved. Think about your natural style What’s going on outside? What words would other people use to describe you? What feedback do you receive? What do people see you say and do?

8. © Copyright 2013 OPP Ltd. All rights reserved. What else is going on for you? What’s going on inside? What are you thinking, reflecting on? What else are you aware of?

9. © Copyright 2013 OPP Ltd. All rights reserved. The car analogy

10. © Copyright 2013 OPP Ltd. All rights reserved. Reminder of the theory… The middle TWO letters are working in opposite attitudes. Your second letter (S or N) is working DIVERGENTLY, to PERCEIVE more and more information. Your third letter (T or F) is trying to get closure CONVERGENTLY, excluding options by JUDGING. Given the different strategies of the functions, it is useful that they work in different arenas:  One of them is used to deal with the external world, and the other is used to deal with your internal world.

11. © Copyright 2013 OPP Ltd. All rights reserved. ISTJ Sensing Thinking ISFJ Sensing Feeling INFJ Intuition Feeling INTJ Intuition Thinking ISTP Thinking Sensing ISFP Feeling Sensing INFP Feeling Intuition INTP Thinking Intuition ESTP Sensing Thinking ESFP Sensing Feeling ENFP Intuition Feeling ENTP Intuition Thinking ESTJ Thinking Sensing ESFJ Feeling Sensing ENFJ Feeling Intuition ENTJ Thinking Intuition

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13. Example ENTJ It’s logically obvious what we need to do in this session, let’s make a plan to get on with it! Extraverted dominant Introverted auxiliary I have an internal picture to support this plan

14. © Copyright 2013 OPP Ltd. All rights reserved. Example ESFP What’s going on right now in this moment? This is the right way to go about this for this individual Extraverted dominant Introverted auxiliary

15. © Copyright 2013 OPP Ltd. All rights reserved. Example INTP Let’s talk about other possibilities that would fit in with that This fits in with the model I am working on Extraverted auxiliaryIntroverted dominant

16. © Copyright 2013 OPP Ltd. All rights reserved. Example ISFJ Here’s my plan to help support this person to understand the situation fully I don’t have enough facts to fully understand this situation Extraverted auxiliaryIntroverted dominant

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18. © Copyright 2013 OPP Ltd. All rights reserved. Company confidential Let’s test this in pairs...

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20. In pairs Find a partner of a different type. Work through an example, focusing on what you can do to enhance your style.  Consider the impact of your dominant function.  How can you use your auxiliary more effectively?  What things do you need to look out for?

21. © Copyright 2013 OPP Ltd. All rights reserved. Enhancing coaching and feedback style Key learning: Spend more time using my auxiliary It’s alright to slow down or even to be quiet! For me, it’s about trying to achieve a balance Let my auxiliary have some space I hear what other people say through my own type lens I need to practise and develop my auxiliary for it to become more familiar Try watching people who do it well It’s okay to be absorbed by my own ideas sometimes Not to assume everyone is telling me the plan or decision, sometimes they are sharing possibilities

22. © Copyright 2013 OPP Ltd. All rights reserved. Thank you!