1. David Reilly & Amanda McCarren

2.  Established in1992  Small Registered Charity  Covering the East End of Glasgow  Supporting anyone over the age of 16 years with a disability  Current Services offered: - Private Care at Home - Creative Breaks (Short Breaks) - Dementia Day Care – Bealach House

3.  Mostly Social Work Referrals  Static Times  Task focused  Little choice/flexibility for clients  We chose the staff

4.  Clients come directly to us  Clients make up their own rotas  Not tasked focused, more outcome focused  More choice & flexibility for clients and their carer’s  Clients chose their staff

5. A 44 year old man with Cerebral Palsy, living in his own flat. He has a care package with a budget of £52,00 per year. He wants to meet new people, be connected to the community and pursue his hobbies and interests.

6. A 74 year old lady with dementia & bipolar disorder who lives on her own with a budget of £16,500 per year. She wants to stay at home, maintain relationships, feel safe & secure and build her confidence.

7.  Financial  Staffing/Training  Human Resources  Increase in office/Admin Support  Marketing  Peoples Expectations  Collaborative Working

8.  Client vs. Customer  More of an open market  Benefits to all

10. Contact us David Reilly – Operations Manager 0141 771 6478 07501256674 Email - david@bailliestoncommunitycare.co.ukdavid@bailliestoncommunitycare.co.uk Amanda McCarren – Home Care Supervisor 0141 771 6478 Email – amanda@bailliestoncommunitycare.co.ukamanda@bailliestoncommunitycare.co.uk