1. Managing Investigations Managing Sexual Exploitation and Abuse Investigations

2. Learning Objectives By the end of this unit, you will be able to: b) Identify the key responsibilities of managing investigations a) Access key tools and resource materials to assist in managing investigations

3. MANAGEMENT RESPONSIBILITIES: THE ABCS OF INVESTIGATIONS

4. Management’s Responsibility Management Responsibility to address SEA Code of Conduct Training & Supervision Complaints Mechanisms Investigations Creating a Culture of Safety

5. The ABCs of Investigations Outcome Substantiated/ UnsubstantiatedProgram/ practice issue Investigation Initial investigationManagement plan Appoint investigation team COMPLAINT RECEIVED Appropriate manager is responsible Complaints Mechanism Community-basedConfidential Code of Conduct All staff trainedAll staff sign code IASC Six Core Principles IASC Model Complaints and Investigation Procedures and Guidance Related to Sexual Abuse and Exploitation Task Worksheet Investigation Planning Tool Summary of Possible Outcomes

6. KEY ISSUES FOR MANAGING INVESTIGATIONS

7. General Guidance for Managing an Investigation Know the procedures yourself Have a written plan Check the plan with investigation colleagues and your manager – remember the need for confidentiality Be alert to unforeseen difficulties and be prepared to manage and resolve issues Ensure that investigators know and follow procedures throughout

8. Investigation Management Plan: Key Issues Ensuring support to possible victims and witnesses, including the immediate safety of victims Confidentiality and information- sharing Skills matching Staff safety and support, including the accused person Media

9. Investigation Management Plan: Key Issues Integrity and thoroughness of the investigation Inter-agency management Resources – financial, human, other Supervising recording of information and review processes and reporting Reviewing the investigation process and the investigation report

10. Investigation Management Plan Develop a written plan Use the tools and guides that are available – Task Worksheet – Investigation Planning Tool – Building Safer Organisations Guidelines: Receiving and Investigating Allegations of Abuse and Exploitation by Humanitarian Workers

11. MANAGEMENT RESPONSIBILITIES: CREATING A CULTURE OF SAFETY Review

12. Management Responsibility to address SEA Code of Conduct Training & Supervision Complaints Mechanisms Investigations Steps for Managing Investigations

13. Managers are responsible to… Ensure all staff are aware of responsibilities and code of conduct Identify how staff and beneficiaries can access complaint mechanisms Support any investigation Consider national authorities (if criminal) Understand local attitudes toward SEA Know local systems and services for victims/ complainants

14. A Culture of Safety A code of conduct “Whistle blowing” (speak-out) policies Clear investigation procedures

15. A Culture of Safety Training and implementation of procedures Transparency and openness Policies on confidentiality

16. A Culture of Safety Policies on the responsibilities of organizations and individuals Acknowledging to beneficiaries our accountability on these issues

18. Conclusion “You don't have to be great to get started, but you have to get started to be great.” -Les Brown