1. Transformational Leadership and Servant-Leadership

2. Leading versus Managing Leading AND Managing

3. Different Leadership Styles
Transactional
Laissez-faire
Transformational Leadership
Servant-Leadership

4. Robert K. Greenleaf’s vision takes us from a Power Model
to a Service Model, or to use Margaret Wheatley’s metaphor,
from a “hero”
to a “host.”

5. Describe a servant-leader…
Trustworthy
Trusting
Deep listener
Aware
Inviting
Holistic
Persuasive
Inspiring
Sees the big picture
Thinks ahead

6. Ten Characteristics of Servant Leadership
Listening: A servant leader wants to understand, and is willing to take the time to cultivate a discipline of good listening.
Empathy: "The servant as leader always empathizes, always accepts the person, but sometimes refuses to accept some of the person's effort or performance as good enough."
Healing: The servant-leader has a holistic approach to work, knows the importance of the whole person and not just someone's usefulness as a worker
The Greenleaf Institute

7. The Greenleaf Institute
Awareness: The leader cultivates a high degree of awareness and alertness to what’s occurring inside and outside the organization
Persuasion: A good leader persuades, and does not coerce; knows that people support what they help create
Vision: The leader maintains the ability to see and articulate the goals, especially in the midst of crisis
The Greenleaf Institute

8. The Greenleaf Institute
Foresight: People trust the leader’s foresight and good judgment in setting the direction towards the goals
Stewardship: A servant leader has a sense of holding something in trust for others in the future, a sense of stewardship towards the institution and community
Commitment to growth in people: Demonstrates a commitment to growth, of him- or herself, of those he or she leads, of the program or institution
The Greenleaf Institute

9. The Greenleaf Institute
Community-building: The good leader is committed to building a positive sense of community in the workplace.
Good leaders have a sustaining spirit (entheos, root of “enthusiasm”) that supports the group towards the pursuit of the goals.
The Greenleaf Institute

10. “It is easy to be heavy, hard to be light.” ~G.K. Chesterton
AND…
Maintains essential qualities under stress
Cultivates and appreciates a sense of humor!
“It is easy to be heavy, hard to be light.” ~G.K. Chesterton

11. How can you tell if servant-leaders are present?
Because of their leadership, the people they serve and lead grow.