2. Industry Challenge 24 x 7 Visibility Of High Value Cargo

3. 3 DHLE One of the world’s leading express parcel providers World's largest airfreight forwarder Global Market Leader DHL Overview  Annual revenues: € 38 billion (2010– excludes Mail)  More than 500,000 employees globally  According to IATA – we are the largest cargo customer DGF world's largest ocean freight forwarder (in both FCL & LCL 1 ) DHL Aviation has ~250 total dedicated air fleet Exel World’s largest contract logistics service provider

4. M2M: To INNOVATE where we CAN’T SEE When Tomorrow is Too Late Specialized transportation solutions to satisfy customers´ transportation needs focused on the fastest transit time, the greatest care, and maximum security. DHL SAMEDAY solutions ensure: On-demand services Off-network capabilities Dedicated resources Constant shipment monitoring Constant condition monitoring Global Network

5. Visibility Gaps Do Exist Closing Visibility Gaps

6. Vendor Innovation Award Technology Innovation is Important DHL Innovation Center

7. 7 World-wide Communications: GSM Full Sensor Suite: Fully built-in to the device Temperature Pressure Light / Dark Motion Speed Vibration Shock Orientation High-Accuracy GPS Visibility Gaps Do Exist DHL Real-Time Innovation Tracking Device for Air Freight

8. Unique Requirements for Global Distribution of Tracking Devices via Air Freight Deployment Example: Wireless Devices in Air Freight

9. Visibility Gaps Do Exist Deployment Requirements

10. Certain kind of goods transported by Air Freight need to be monitored to ensure that they are delivered – on time – securely – in desired condition – Examples: – valuable and unique products – perishable and sensitive goods – dangerous goods Customers are very attentive and want to be informed about shipment status of their goods at any time Visibility Gaps Do Exist Optimizing Services for High Value Critical Shipments

11. Comprehensive Feature Sets for Complex Distribution WirelessGPSTemp.HumidityPressureShockLight GlobalArrival Time Dwell Status Condition Intrusion Detection AOG Parts xxxx Life Science xxxxxx Medical Devices xxxxx Electronics xxxx Technology xxxx Entertainment xxxx Perishables xxxxx Key product categories that have unique condition requirements and flow through all modes of travel in a global transit system but must be monitored by the same M2M solution...

12. Requirements for Deployment in Multi-Modal Global Distribution Regulatory & Compliance FDA Rules for Perishables FAA Rules for Air Transportation of Electronic Devices IATA Regulations for International Air Transport Customs Operations Training: Employees in Nations all Over the World Customer Requirements: Not all Products are Shipped The Same Process 24x7 Visibility Requires: New monitoring center process and personnel New operation procedures defined and accepted by clients New response protocols There’s more to it than tracking a device on world wide network

13. Today’s View: Proactive Response and Risk Mitigation Air Freight Tracker Peace of Mind & Assurance 24 x 7 Global Network Risk Management

14. Matt Groppe Director of Global Business Development DHL Same Day matt.groppe@dhl.com 703-433-2806 matt.groppe@dhl.com

16. Wally Devereaux Southwest Airlines Director of Cargo Sales and Marketing September 13, 2011 Business Case: Cellular Based Tracking of Cargo on Commercial Passenger Aircraft

18. Quality Control Engineering Standards Engineering Avionics Engineering Systems Flight Operations Safety Safety and Security Dept Hazardous Materials Acceptance Team Ground Operations Leadership Central Publications Southwest Airlines Pilots Union

19. NO

20. Fine!

21. Southwest Airlines: One of the world’s largest and most successful passenger airlines Carried 130M Passengers in 2010 692 Aircraft $12.1B in 2010 gross revenue Profitable 38 consecutive years Ranked fourth on Fortune's World's Most Admired Company list 87.6 Million Bags of Peanuts Served

22. Renown Air Cargo Service Provider: Express Delivery and Logistics Association’s Carrier of the Year Award Airforwarders Association’s Carrier of the Year Award Air Cargo World Magazine’s Air Cargo Excellence Award (highest rated carrier worldwide) Logistics Management’s Quest for Quality Award (highest rated carrier worldwide)

23. The Business Case: Customer Demand Competitively Essential Revenue Implications

24. Thanks for your time! Questions?