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Copyright 2013, Mobile Commons, Inc. reach everyone, everywhere Top 5 Features to Supercharge Your Mobile Campaign
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Copyright © 2012 Mobile Commons, Inc. All rights reserved. Made in NYC. 2 Copyright © 2013 Mobile Commons, Inc. All rights reserved. Made in NYC. 2 Top 5 Mobile Commons Features Supercharge your campaigns: 1. Go viral with Tell-A-Friend 2. Increase donations with Quick Donate 3. Increase response rate with Customized Responses 4. Fully Integrate your campaign with Picture Messages 5. Target your audience with Greater/Less Than Filters
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Copyright © 2012 Mobile Commons, Inc. All rights reserved. Made in NYC. 3 Copyright © 2013 Mobile Commons, Inc. All rights reserved. Made in NYC. 3 Tell-A-Friend What is Tell-A-Friend? Ask your subscribers to invite their friends to join your mobile campaign Why Use Tell-A-Friend? Drive more opt-ins Get more signatures Make more phone calls Increase your donations Y
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Copyright © 2012 Mobile Commons, Inc. All rights reserved. Made in NYC. 4 Copyright © 2013 Mobile Commons, Inc. All rights reserved. Made in NYC. 4 Tell-A-Friend Best Practices: Always ask Alphas to invite others to participate Emphasize importance of recruiting others Give Betas an incentive to join and why it is important to take action Results With a fairly compelling ask: 7% response from Alphas 20% response from Betas Each Alpha can bring in 2.3 new subscribers
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Copyright © 2012 Mobile Commons, Inc. All rights reserved. Made in NYC. 5 Copyright © 2013 Mobile Commons, Inc. All rights reserved. Made in NYC. 5 Quick Donate What is Quick Donate? Allow your mobile subscribers to text in the amount they want to donate Why use Quick Donate? Frictionless experience for users to donate Builds your Donor & Opt-In list simultaneously 150
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Copyright © 2012 Mobile Commons, Inc. All rights reserved. Made in NYC. 6 Copyright © 2013 Mobile Commons, Inc. All rights reserved. Made in NYC. 6 Quick Donate Best Practices: Collect & store credit card info when people make a donation Try to get a mobile opt-in for all donors Include examples of responses Quick Donate isn’t just a license to ask for donations, it’s also a way to grow the list! Give your Quick Donors other great content and important actions. Results: Smaller average donation size than online gifts, but higher average donation size than Text-to-Give amounts Higher response rate than other mediums and asks
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Copyright © 2012 Mobile Commons, Inc. All rights reserved. Made in NYC. 7 Copyright © 2013 Mobile Commons, Inc. All rights reserved. Made in NYC. 7 What is Customized Responses? Allows you to personalize the message based on the user response or profile Why Customize? Increase response rates by giving people information that pertains directly to them – immediately. Customized Responses YesNo Custom Response
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Copyright © 2012 Mobile Commons, Inc. All rights reserved. Made in NYC. 8 Copyright © 2013 Mobile Commons, Inc. All rights reserved. Made in NYC. 8 Customized Responses Best Practices: Anytime you can, use customized responses to tailor your message to your audience, it will increase your response rate Enhance the experience people have interacting with your brand by referring to previous participation and actions Think of your messaging as a 1-on-1 mobile conversation - target based on the last message sent It takes a little code, but be brave – ask us for help Customize opt-in paths so you don’t ask for info you already have Results: Response rates to customized messages exceed 50% Actions rates (based on report backs) are as high at 30%
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Copyright © 2012 Mobile Commons, Inc. All rights reserved. Made in NYC. 9 Copyright © 2013 Mobile Commons, Inc. All rights reserved. Made in NYC. 9 Picture Messages What is MMS? MMS allows you to send picture messages Why use MMS? Use pictures to amp up report- backs or crowd sourcing Inspire your users to take action by sending a visual rather than text only
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Copyright © 2012 Mobile Commons, Inc. All rights reserved. Made in NYC. 10 Copyright © 2013 Mobile Commons, Inc. All rights reserved. Made in NYC. 10 Picture Messages Best Practices: Use as part of an integrated approach, pictures can motivate people to take action on other mediums, not just text Ask people to share photos and grow your list via TAF People love photo sharing! Use that to your advantage – have people text in photos as part of an opt in. Advertise the call to action across all available channels Results: Response rates increase by 10% when a photo is added to the ask in a text message
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Copyright © 2012 Mobile Commons, Inc. All rights reserved. Made in NYC. 11 Copyright © 2013 Mobile Commons, Inc. All rights reserved. Made in NYC. 11 Greater Than, Less Than, or Equal To What is Greater Than, Less Than, or Equal To? Target by age or other numeric values Why use this? Increase response rate by getting people the info most relevant to them JOIN
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Copyright © 2012 Mobile Commons, Inc. All rights reserved. Made in NYC. 12 Copyright © 2013 Mobile Commons, Inc. All rights reserved. Made in NYC. 12 Greater or Less Than Filters Best Practices: Create custom fields for all relevant numeric or date fields People are most likely to respond when they first opt-in, so if it’s critical info, add the request to the opt-in path. Results: Increase your response rates by targeting your messages to the right audience
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Copyright 2013, Mobile Commons, Inc. reach everyone, everywhere Thanks! Sam McKelvie sam@mobilecommons.com
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