1. AIRLINE RESERVATION SYSTEM

2. THE PURPOSE OF THIS STUDY
Reservation system in Airline industry
Three Letter code for International City and Country
Three Letters Code for Month
International Airport
Call Sign Alphabetical

3. Airline Reservation - Call Sign Alphabetical
Is the way to make easy and avoid mistake in spelling name of pax (passanger), destination, address etc
A Alpha K Kilo U Uniform
B Beta / Bravo L London/ Lima V Victor
C Charlie M Mike/Mama X X-ray
D Delta N November Y Yangki
E Echo O Oscar Z Zulu
F Fanta / Foxtrot P Papa
G Golf Q Quebec
H Hotel R Romeo
I India S Siera
J Juliet T Tango

4. 3 Letter code for Months JAN January FEB February MAR March APR April
MAY May
JUN Juny
JUL July
AUG August
SEP September
OCT October
NOV November
DEC December

5. The version of writing the DAY
SENIN 1 M
MON M
SELASA 2 TU
TUE
- T
RABU 3 W
WED
- - W
KAMIS 4 TH
THU
- - - T - - -
JUMAT 5 F
FRI
F - -
SABTU 6 S
SAT
S -
MINGGU 7
SUN S

6. International Flight AA American Airlines ----------- USA
AC Air Canada Canada
AF Air France France
AI Air India India
NZ Air New Zealand New Zealand
AZ Alitalia Italy
NH All Nippon Airways Japan
BA British Airways United Kingdom
CX Cathay Pacific Hong Kong
CI China Airlines China
GA Garuda Indonesia Indonesia etc

7. City Code (Domestic) NO City/Country City Codes 1
Argentina/Buenos Aires
BUE 2
Bolivia/Lapaz
LPB 3
Canada/Vancouver
YVR 4
India/Mumbay
MOM 5
Indonesia/Jakarta
JKT 6
Malaysia/Kualalumpur
KUL 7
Peru/Lima
LIM

8. International Flight Routing

9. Domestic Flight Routing

10. Flight configuration

11. Flight configuration 2

12. Configuration 3

13. Schedule flight NO FLIGHT NUMBER ROUTE DEPARTURE ARRIVAL 1. JT 8904
CGK-JOG
1900
2000 2.
GA 444
DPS-BTH
2145 3.
RI345
BDO-MES
0745
0900 4.
MZ467
BDO-MDC
0700
0850

14. SSR (Special Service Requirement)
ARR
Arrival= waktu kedatangan pesawat.
ASAP
As Soon As Possible = Harus dilakukan dengan segera
BSCT
Baby Basket = Keranjang untuk bayi = tas untuk membawa Bayi
BLND
Blind Passenger = Penumpang tuna netra, biasanya jika
bepergian ditemani oleh anjing peliharaannya.
CHD
Children, kode untuk penumpang pesawat dengan usia
anak-anak.
DAPO
Do All Possible = Lakukan sepenuhnya.
FRAG
Fragile Baggage = Barang bawaan penumpang yang
mudah pecah.
NOSH
No Show = penumpang yang sudah memiliki ticket pesawat,
tetapi tidak melakukan check-in di bandara.

15. ticket

16. Ticket 2

17. Boarding Pass

18. Computerized Ticket

19. Ticket manual

20. Ticket manual

21. Ticket manual

22. International ticket

23. The role Of Information Technology
To respond effectively to the dynamic character of the tourism industry, information must be able to flow among the client, intermediaries and each of the suppliers involved in servicing the clients needs.
As a result, information technology (IT) – the convergence of computing, communications and electronics – has become an almost universal distribution platform of the tourism industry. The power of I.T. allows information to be managed more effectively, and transported worldwide almost instantly.

24. IT; Electronic distribution: The evolution of airline CRSs to GDSs
Electronic distribution systems in tourism have their origins in the inventory systems that were installed by airlines at the end of the 1950s and during the 1960s. Originally organizational systems in the mid-1970s by installing terminals in travel agents instant access to real-time availability and pricing information. As well as the ability to make instant bookings, thus helping them to greatly improve the quality of service to their customers. The airlines also benefited fro this arrangement.
Deregulation of the airline sector in the USA in the late 1970s gave great impetus to the growth in the adoption of computerized reservation systems (CRSs). In essence, deregulation triggered both the introduction of new airlines and also allowed more airlines to compote on the same routes.
As a result, the use of a CRS became practically essential to try to cost – effectively untangle the complex web of information. CRSs introduced three major financial benefits through directional selling to the parent carrier.

25. Information Technology in Tour Operator and Travel Agencies
In contrast with business and independent leisure traveller a considerable number of consumers normally purchase ‘tourist packages’ arranged by tour operators and often use charter flights and small accommodation establishments for their annual holidays. Tour operators tend to distribute their products by displaying brochures of their packages in travel agencies.

26. Major System Air France, Iberia, Lufthansa, SAS
Amadeus
Air France, Iberia, Lufthansa, SAS
Over 500 individual airline
Online travel agencies

27. SABRE Sabre American Airline
Expedia, Travelocity, Travel Guru, Priceline, Schedule for 800 airline
hotel
50 rail carrier
180 tour operator
13 cruiseline
24 car rental etc

28. GALILEO AerLingus, Air Canada, Alitalia, BA, Swiss, US Airways Hotel
Rental Cars

29. WORLDSPAN
Worldspan
Delta Air, Northwes, TWA
Hotels
Priceline

30. TRAVELSKY AirChina, China Southern, China Eastern, Hainan Airlines
Online travel agenciES

31. ABACUS
Abacus
All Nippon Airways, cathay Pasific, China Airways, Dragon air, Malaysia Airline, Philipine Airline, Royal Brunei, Silk Air
Online travel, over 450 individual airline, hotels