1. Specialists for Specialists
19/04/2017
360 Quality Association
Specialists for Specialists
Welcome everybody,
Shipping lines developed 360Q in the last 5 yrs. The requirements are laid down in ‘the Code’.

2. Introduction FAST, DEDICATED and DIRECT
We are 360 Quality, an international shipping association with a keen focus on perishable products like fruit and vegetables.
Being specialists for specialists, we firmly believe in the power of collaboration.
Together, we cover the entire cold supply chain so we can maintain the Quality of our cargo and our relationship with the people behind it.
Specialised reefer transport is our game.
Longer shelf life is our aim.

3. Commercial value of 360 Quality
Specialised reefer vessels travel directly and on schedule from load to discharge ports. Transhipment is not required.
Fast means shorter transit times -> longer shelf life for the retailer
-> longer sales time and less costs for wasted fruit.
FAST
Using our knowledge of perishable transports, we have developed and implemented the 360 Quality requirements for vessels and terminals.
We check the Quality of the cargo throughout the supply chain.
We align supply chain partners and intervene when necessary.
Dedicated means that we transport and deliver cargo in the best possible condition to the satisfaction of our customers.
DEDICATED
We are in direct contact with all partners in the supply chain. We know the requirements of the trade and cooperate in teams. We are close to the cargo and to our customers. We are specialists for specialists.
Direct means reaching the best results through cooperation with supply chain partners and building up knowledge together.
DIRECT

4. Adding value
Fast is also transport Fruit-port-to-Fruit-port avoiding congested terminals and maintaining schedule integrity.
“We are arriving nearly 2 weeks ahead of the containers.”
Being dedicated is another major advantage.
“Reefer ships are the best option available at keeping fruit at a consistent temperature”.
During shipping, we keep in direct contact with the products.
“We can monitor the progress of the voyage 24/7 with current details of temperatures, CO2 readings and ventilation levels.”

5. 19/04/2017
Aim & scope 360 Quality
Aim is to prevent handling damage & contamination of cargo (food safety)
Scope covers:
Vessels
Terminals
Trades
Focus is on under deck cargo.
Supplementing each other

6. 19/04/2017
Who are the Members?
Total : 226

7. Members & Affiliate Members

8. Non-360 Quality supply chain
19/04/2017
Non-360 Quality supply chain
Sales Order
Farm/Shipper
Retail/Receiver
Load port
Discharge port
‘Quality’ in supply chain is FRAGMENTED and organised per company (ISO/BRC/HACCP)
- Do all the supply chain partners have the same aim?
- Which condition of the cargo is acceptable/not acceptable?
- At which point is the responsibility of the cargo handed over?
What are the Quality requirements for the shipping lines?

9. 360 Quality supply chain Order + Receiver requirements Farm/Shipper
19/04/2017
360 Quality supply chain
Order + Receiver requirements
Farm/Shipper
Load port 360Q terminal
360Q vessel
Discharge port 360Q terminal
Retail/Receiver
Indirect influence
Indirect influence
Inspection
Terminal-In
Inspection
Vessel-In
Inspection
Vessel-out
Inspection
Terminal-out
Data & feedback
Data & feedback
Local 360Q loading procedure
Feedback= “Learning” supply chain
Local 360Q discharging procedure
What is better in comparison with previous sheet:
-Receiver requirements is part of the local working procedure
-Cargo is inspected at Vessel-in/Vessel-out and data is recorded
-Feedback to load port based on data (incl. photo’s).
-Alignment & every supply chain partner have the same aim.
‘Quality’ in supply chain is HOLISTIC and covers the complete process
- Basic system: Vessels & Terminals are 360Q certified
- Alignment of partners in the supply chain with the same aim

10. 360 Quality requirements Vessels (129 items)
Focus: Proper procedures and proper functioning of vessel systems
Quality policy & awareness
Weather tightness
Hydraulic system
Gratings
Side shoring
Cleaning
Cargo holds & cooler spaces
Reefer equipment
Power generation
Temperature management
Cargo gear
Lighting in holds
Drains
Terminals (66 items)
Focus: Professionalism of service suppliers and maintenance of equipment
Management processes & staff training
Rolling stevedore equipment in vessels
Terminal & stevedore equipment
Fixed terminal equipment
Maintenance of equipment
Product contamination & hygiene
Product quality
Cargo intake & despatch control
Trade (11 items)
Focus: Control of cargo condition in a trade through DMAIC teams
Vessels 360Q certified
L & D Terminals 360Q certified
Local L & D procedures in place
Damaged cargo recorded-data delivered
Analysis of data present
DMAIC team in place & implementation of solutions
Follow-up actions

11. Achievements Members: > 90% of vessels 360Q certified
Affiliate Members: > 90% of terminals 360Q certified
360Q checklist and guidance notes fully implemented on board and ashore
Good, consistent data records are available

12. Specialised reefer facts
Each cooling section in a specialised reefer vessel has a separate ventilation and fresh air control system
Temperatures are monitored in real time and can be controlled directly
Specialised reefer vessels provide optimal air distribution, so that cargo is quickly and evenly cooled down
The reefer plant and the conditions in the hold are checked frequently ensuring immediate and professional response to any unwanted variations or malfunction of equipment.

13. 360 Quality endorsed terminals

14. Benefits of 360 Quality Owners: Properly maintained vessels
Terminals: Professional performance
Cargo interests: Longer shelf life (Fast)
Quality outturns (Dedicated)
Full cooperation (Direct)
Insurers: Less risks, claims and costs

15. Moving forward A stronger 360 Quality brand Technical Committee
Shelf life
Technical know how, research
Environmental awareness
Training
Container Code
Communication
Newsletter (waste busters)
Press releases.

16. Check www.360quality.org Thanks for your attention.
19/04/2017
Check Thanks for your attention.