1. Serena Software Rajiv Amar Director, R&D
Serena Dashboard
Rajiv Amar Director, R&D
SERENA SOFTWARE INC.
Copyright © 2010 Serena Software, Inc.
4/19/2017

2. Serena Software
Serena Software helps organizations orchestrate their application development, IT and business processes.
More than 3,000 enterprises, encompassing almost one million users worldwide, depend on Serena’s Application Lifecycle Management, Service Management and Business Process Management solutions to deliver great applications with confidence and to automate important processes for speed, auditability and efficiency.
Headquartered in Silicon Valley, Serena serves enterprise customers from 29 offices in 14 countries.
SERENA SOFTWARE INC.

3. Disconnected Processes
Today’s IT Dilemma
Disconnected IT
App Dev
IT Ops
Disconnected Processes
Disparate Tools
SERENA SOFTWARE INC.

4. Consolidate Or Orchestrate
Serena Software
Two Choices……
Consolidate Or Orchestrate
Copyright © 2010 Serena Software, Inc.
4/19/2017

5. Our Approach
Serena Release Manager
Serena
Dashboard
Serena Development Manager
Production
Service
Manager
S M
SBM
Develop
Demand
Deploy
Dim RM PC
Dim CM
PVCS
ZMF
Vault
Control
Automation
Svc Catalog
Serena Requirements Manager
To deliver on the promise of Orchestrated IT, the first thing we did was to integrate Serena products….out of the box…industrial strength….fully supported by Serena…review Serena cylinders
Next, we developed industrial strengths, out of the box integrations with popular 3rd party tools
To help solve the multi process & e2e visibility problem we’ve added additional analytics technology to increase the dash board and reporting capability of Serena Business Manager
This new technology helps customers to merge artifacts and data from Serena and non Serena products into a single view….so for example, Agile to RM to Testing
Serena’s new analytics capability allows our customers to create their own world class dash boards across Serena and non Serena tools
Copyright © 2011 Serena Software, Inc. All rights reserved.

6. Serena’s Orchestrated IT Strategy
Serena Software
Serena’s Orchestrated IT Strategy
Business Users
& Customers
Serena Request Center
Development
Operations
Serena Lifecycle Dashboard
Serena
Demand
Manager
Serena
Development
Manager
Serena
Release
Manager
Serena
Service
Manager
Serena Business Manager
Copyright © 2010 Serena Software, Inc.
4/19/2017

7. Top 4 Issues with Metrics & Business Intelligence$
Too Expensive
Too Long
Siloed Tools & Teams
Frequent Changes
SERENA SOFTWARE INC.

8. Serena Dashboard Across All Tools Out of the Box Data + Process
Drill down to source data, including third-party tools
Pre-configured IT dashboards and metrics
Data + Process
Flexible & Easy
See both IT data & process metrics
Customize views, charts, report publication & more
SERENA SOFTWARE INC.

9. 80+ What’s in the BOX Project Management Requirements Management
Quality Management
Development Management
Release Management
Mainframe Management
Service Requests
Demand Management
IT Operations
CIO
80+
SERENA SOFTWARE INC.

10. 3 Ways to Personalize Your Own Dashboard
Professional Services
End Users
Administrators
Published reports within views
Personalize views
New report types
Create views
Manage Connection Resources
Manage attributes with existing reports and views
Integrate 3rd party content
Add objects to existing metadata
Customize Dashboard
SERENA SOFTWARE INC.

11. Flexible & Modern Architecture
Dashboard
Reports
Metadata Model
JDBC
JDBC
XML (ETL)
Web Services or DB Access
Data Warehouse
ETL
Requirements Manager
Development Manager
Release Manager
Service Manager
ZMF
Third-Party Tools
SBM
SERENA SOFTWARE INC.

12. Serena Dashboard Demo in 2 Steps
Simple to set up
Using the Dashboard
SERENA SOFTWARE INC.

13. Questions + Answers Serena Software
SERENA SOFTWARE INC.
Copyright © 2010 Serena Software, Inc.
4/19/2017