2. Attract – Acquire – Retain – Develop - Deploy

3. Safety, Health and Security Module 5 Safety Video Safety Awards

4. Facts about Workplace Violence 1 in 4 employees report being harassed threatened and attacked 1 million crimes committed at work each year 16% of assaults occur at work Workplace homicide victims are 80% male however is the leading cause of occupational death among women.

5. Facts about Workplace Violence Most common jobs experiencing homicide: cab drivers security guards hotel clerks convenience store clerks hospital workers

6. Effective Risk Management Risk Management Involves responsibilities to consider physical, human, and financial factors to protect organizational and individual interests. Focus of Risk Management Health (Individual) Safety (Physical) Security (Organizational)

7. Hidden Costs of Accidents

8. Health, Safety, and Security Health – A general state of physical, mental, and emotional well- being. Safety – A condition in which the physical well-being of people is protected. Security – The protection of employees and organizational facilities.

9. Legal Requirements for Safety and Health Review – Workers’ Compensation – Family Medical Leave Act (FMLA) – Americans with Disabilities Act (ADA) Reinstatement after injury Importance of Essential Job Functions Three Top Reasons for Injuries in the Workplace – Overextending – Falling – Bodily Reaction

10. Certain jobs are deemed to be hazardous…examples?

11. Selected Child Labor Hazardous Occupations (minimum age: 18 years)

12. Occupational Safety and Health Act  Occupational Safety and Health Act of 1970 ◦ Passed to assure safe and healthful working conditions. ◦ Applies to all organizations with at least 1 person ◦ Occupational Safety and Health Administration (OSHA) administers provisions of the Act. ◦ Can engage in site visits and investigations ◦ Can refuse visit without a search warrant ◦ OSHA Enforcement Standards regulate equipment and working environments:  The “general duty” of employers to provide safe and healthy working conditions.  Notification and posters are required of employers to inform employees of OSHA’s safety and health standards.

13. Types of Violations under OSHA Imminent Danger- immediate concern of death or physical harm Serious- Probability of death or serious physical harm Other than serious- Impact health and safety, but unlikely death De minimis- not directly related to employees health and safety (e.g., no doors on toilet stalls) Willful and Repeated- citations for things organizations have been cited for in the past

14. Sample of Worker’s Comp Covered Injuries Source: Adapted from Nicole Nestoriak and Brooks Pierce, “Comparing Workers Compensation Claims with Establishments Responses to the 5011,” Monthly Labor Review, May 2009, 63.

15. Workers Compensation Who pays for it? What do you get if injured on the job? payments to replace lost wages payments to cover medical bills. retraining for another position if you have physical/psychological impairment from the episode that makes you unable to work in the position you had. False Workers Comp Claims Why so expensive? Higher medical costs Litigation Expenses Careful when you reinstate- ADA

16. Distribution of Nonfatal Occupational Injuries versus Illnesses by Private Industry Sector, 2008

17. Five Domains of OSHA: Enforcement Standards Hazard Communication Personal Protective Equipment (PPE) Personal Protective Equipment (PPE) Personal Protective Equipment (PPE) Personal Protective Equipment (PPE) Blood-borne Pathogens Material Safety Data Sheets (MSDS) Lock out/tag out regulations Protection for workers exposed to blood and other substances from AIDS Hazard analysis, training, and provision of PPE to employees Cumulative Stress Disorders (CTDs) Protection from muscle and skeletal injuries from repetitive tasks Work Assignments Protection for reproductive health and refusal to perform unsafe work

18. Guide to Recordability of Cases Under the Occupational Safety and Health Act Source: U.S. Department of Labor Statistics, What Every Employer Needs to Know About OSHA Record Keeping (Washington, DC: U.S. Government Printing Office).

19. Most Frequently Cited OSHA Violations (general industry, non-construction) 1.Hazard communication program, training, labeling, and warnings 2.Inadequate machine guarding, including at point of operation 3.Lock out / tag out energy control program and procedures 4.Head protection: hard hats 5.Recordkeeping violation: unsatisfactory OSHA log of illnesses and injuries 6.Inadequate emergency drenching facilities 7.Non-complying guardrails or handrails on stairs or work platforms 8.Guard adjustment on abrasive wheel machinery 9.Non-complying electrical wire cabinet boxes 10.Pulley guards on power transmission belts Source: U.S. Department of Labor, Occupational Safety and Health Administration, www.osha.gov.

20. Approaches to Effective Safety Management Dov Zohar’s Research on Safety Climate

21. Safety Management Employee Motivation and Incentives Safety Policies and Discipline Safety Committees Safety Training and Communications Employee and Workplace Safety

22. Now that a safety program is in place, responding to an accident maybe the job of a safety committee or any HR person. Phases of Accident Investigation

23. Substance Abuse Substance abuse – Use of illicit substances or misuse of controlled substances, alcohol, or other drugs. – Covered under the ADA Types of Drug Tests – Urinalysis – Least Expensive – Can Produce False Positives (rare) – One of the most intrusive – Radioimmunoassay of hair – Fitness-for-duty tests – Employees rights to privacy- discussed later

24. Common Signs of Substance Abuse

25. Transition your thinking from reacting to safety issues to preventing safety issues

26. Health Promotion – A supportive approach of facilitating and encouraging healthy actions and lifestyles among employees. Wellness Programs (Video)Video – Programs designed to maintain or improve employee health before problems arise. Research on ROI suggests good investment in general Return mostly in terms of reduced absenteeism, injury and turnover. Some return in increased motivation although more difficult to quantify. Employee Assistance Program (EAP) – Program that provides counseling and other help to employees having emotional, physical, or other personal problems.

27. Health Promotion Levels

28. Security Post 9/11…How do we manage different? What are some issues of security now we did not think about pre-9/11? How do they influence how we manage? What do we expect the challenges will be in the future?

29. Security Top Security Concerns at Work: Workplace violence Internet/intranet security Business interruption/disaster recovery Fraud/white collar crime Employee selection/screening concerns

30. Disaster Preparation And Recovery Planning First Aid/CPR Hazardous Materials Containment Disaster Escape Means Employee Contact Methods Organizational Restoration Efforts Disaster Training Topics

31. Profile of a Potentially Violent Employee

32. Following Slides from First Response Training by State of Washington *Disclaimer on Stereotypes*

33. Profile of a Potentially Violent Person White male 35-45 years old History of rejection Exhibits little humor Hold grudges Difficulty w/criticism Poor social skills Paranoid behavior No social connectedness Made past threats Preoccupied w/ guns, weapons and/or war Avoids eye contact Substance abuser Extremist opinions Sense of entitlement

34. Other Personality Factors Physical/Verbal intimidation History of Resolving conflict with threats/violence History of domestic violence History of interpersonal conflict with co-workers, etc. History of unwelcome sexual comments and threats of assault Recent termination or perception that termination is imminent Recent stress related to family, finances, etc.

35. WSJ Article on Theft with Highlights