2. QC Throughput Rate Improvement

3. Increase productivity from 55 units/8 hrs/person to 60 units/8 hrs/person On time delivery Decrease in unit cost Improved efficiency of process

4. QC’d Phone Labelers Kitters Final QC check Associates Overall repaired phone Manpower Functional test Components ICE Customers CTQ KPOV KPIVs

6.  Historical data  Process owner  Excel file attached with the presentation

15. StrengthsWeakness  Dedicated manpower  Equipment  55 units/8 hours/person OpportunitiesThreats  Increase production to 60 units/8 hrs/person  Increased customer satisfaction  Increase in soft savings  No threat

16. I Concur that the Analyze phase was successfully completed on 11/12/2013 I concur the project is ready to proceed to next phase: Improve Anil Nair Champion/MBB Greg Malone Process Owner

17. Thank You