1. GETTING STARTED WITH YOUR NEW AIRTEL MAIL PROFESSIONAL EMAIL SERVICE POWERED BY Microsoft Office 365
Version-3
18th February 2013

2. How to use this presentation
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3. Table of Contents Getting Started Taking backup of your emails
How to access your on Microsoft Office365
Taking backup of your s
Ho w to take backup of your s.
This is useful if your s are larger than 500MB in total
Easy transfer of your s
Transfer your s easily through online utility
Steps to transfer your existing s to new platform (if smaller than 500 MB)
Troubleshooting
A few easy steps to handle errors
All is done
Final steps
Getting to use Outlook Web Apps
Self Help articles and videos for common tasks using Outlook Web Apps.
Click here
Click here
Click here
Click here
Click here
Click here

4. GETTING STARTED

5. Initial Guidelines https://login.microsoftonline.com/
Airtel will create a parallel -id for you on Office365
The username and password of this account will be mailed to you on your existing airtelmail.in
Once you get the user-name and the password, you are requested to login to Microsoft site to access your account first time.
URL to access your account

6. https://login.microsoftonline.com/
1. Login to the portal using the user ID and the temporary password you would have received from airtel on your airtelmail.in .
2. On your first login, the system will ask you to change your password
3. Use the new password to login back

7. This is your access page.
Click on Outlook to open your interface.

8. Select “English” for Language 1 2 3
For first time use, Microsoft Outlook Web Apps will ask you to specify your preferred language and Time Zone.
Select “English” for Language
Select “(UTC+5.30) Chennai, Kolkata, Mumbai, New Delhi as your Time Zone.
Click OK Button

9. This (the all new Microsoft Outlook Web Apps) will be your professional email interface.

10. BACKUP YOUR S

11. Airtel strongly recommend to take backup of all your data from existing platform.
This is recommended even if you have successfully migrated all your data to new platform.
To take backup, please access the below URL and follow the suggested steps.

12. TRANSFER YOUR S

13. Open your AIRTELMAIL account in a separate window.
Click on Options and ‘Settings’ [See top right corner]

14. Select ‘Forwarding and POP/IMAP
Select “Enable POP for all mail (even mail that’s already been downloaded)” if not selected already
Click “Save Changes”

15. Sign Out from the old airtelmail account
Open your new airtelmail account in a separate window using

16. We will now start the journey of getting your previous emails.
Click on Options.
Click on “All Options”

17. Click on “Connected Accounts”

18. 1. CLICK ON NEW
2. ENTER YOUR EXISTING AIRTELMAIL USERNAME and PASSWORD

19. 1. CLICK ON FINISH

20. TROUBLE SHOOTING
In case of any error messages, please follow slide 21 to 23. Otherwise, move to Slide 24

21. 1. CLICK ON “POP”

22. Put your Airtelmail (the old email) Password
Type your Display Name
address and User name will be your existing Airtelmail id (the old )
Put your Airtelmail (the old ) Password
Uncheck “Leave mail in server”
Type the details as on the left hand side under “Server Information”
Click “Save” 1 2 3 4 5 6

23. Wait for this screen to appear

24. ALL IS DONE

25. AFTER A CONNECTED ACCOUNT
HAS BEEN CREATED

26. The interface will show the status as “Downloading”
Click on “Mail” (Top Left Hand Corner)

27. All your previous emails start appearing in the Inbox

28. CUT-OFF MIGRATION: ONCE YOU HAVE DOWNLOADED ALL YOUR EMAILS TO THE NEW ACCOUNT

29. ALL YOUR PRECIOUS EMAILS SHOW UP IN INBOX

30. ONCE YOU HAVE COMPLETED DOWNLOADING ALL EMAILS TILL
THE LAST DATE,
Click on Options, More Options
Select the Account Name from the List and Delete the connection.

31. POST CUT-OFF:
Login with your old airtelmail username and new password.
ALL PREVIOUS S WILL BE RETAINED IN THE NEW INTERFACE

32. Great Achievement!
Now all your old s are there in your new Exchange Online mailbox powered by Microsoft Office 365.

33. SELF HELP VIDEOS and ARTICLES

34. SELF HELP
Getting Started with Outlook Web Apps: Supported Browsers, Working with Messages , Using the Calendar , Contacts and Groups , Accessibility , Getting Help , Signing Out , Other Ways to Connect to Your Mailbox
Additional Videos for your reference:
Manage Your
Send automatic replies to people that send you messages
Find and View Messages
Find items in your mailbox
Work with Other Accounts
Send and receive from other systems within Outlook Web App
Redirect incoming messages to another account
Set Up on Your PC
Set up a POP or IMAP program to send and receive
Set up in Outlook 2010
Set up in Outlook 2007
Use Other Outlook Web App Features
Learn to use contacts, chat, and groups
Learn to use the Outlook Web App calendar
Set Up on Your Phone
Set up your phone for Exchange ActiveSync
Set up your phone for POP or IMAP

35. thank you