1. IL and Chicago Q4 2013 IT Job Openings

2. Table of Contents Slide # About this Summary3 Key Points – U.S.4 IT Job Postings / Number of IT Job Openings5 Year over Year – U.S.6 Top Locations8 IT Job Openings – IL & Chicago9 Illinois IT Job Openings11 Current vs. Prior Time Period12 Top Skills13 Top Titles14 Certification and Education15 Top Employers and Industries17 Chicago IT Job Openings19 Current vs. Prior Time Period20 Top Skills21 Top Titles22 Certification and Education23 “Entry Level” and by Hours27 Top Employers and Industries29 U.S. IT Employment & Future Outlook31 IT Industry Employment vs. IT Occupation Employment32 IT Occupation Salaries & Employment Projections33 Top Skills IT Professionals Plan to Pursue35 Top Certification Areas IT Professionals Plan to Pursue36 Additional Resources37

3. About this Summary The online job posting data in this summary is from Burning Glass Technologies. When citing Burning Glass data use: Burning Glass Technologies Labor Insights. Other important information to note where applicable: time period, core IT occupations, location (e.g. US, Chicago MSA), etc. The data highlighted in this summary was pulled January 2014 and primarily focuses on full-year 2013 and Q4 2013 data for IL and the Chicago metropolitan statistical area (MSA), i.e. the Chicago-Joliet-Naperville, IL-IN-WI MSA. Additionally, data highlights for the entire US are included as well. This information complements many other workforce-related research studies CompTIA produces (see Additional Resources). For the purposes of this summary, core IT occupations include positions related to those listed in the following tables. This report excludes certain telecommunications occupations, such as positions responsible for installing or maintaining cellular towers. Additionally, this report excludes ‘knowledge worker’ type positions, such as technical writer, graphic designer or business analyst. CompTIA is responsible for all content contained in this report. Any questions regarding the study should be directed to CompTIA Market Research staff at research@comptia.org.research@comptia.org More information about Burning Glass Technologies can be found here: http://www.burning-glass.com/products/labor.html http://www.burning-glass.com/products/labor.html

4. Key Summary Points – U.S. Job Openings During Q4 2013 there were 516,159 core IT job openings in the U.S., according to Burning Glass Technologies Labor Insights. In comparison to the entire U.S. job market, there were 5,673,840 (5.7 million) total openings for the same Q4 2013 time period. IT postings represent 9% of all job openings (same percentage as in Q3). While the number of Q4 IT job openings decreased from the spike in Q3, the Q4 2013 total is 19% higher compared to Q4 2012. Furthermore, the 2013 year-total of 1.9m is 3% larger than 2012 (1.8m). Employment / Unemployment According to the Bureau of Labor Statistics (BLS), the U.S. unemployment rate for November 2013 decreased to 7.0 percent from 7.3 percent in October. In the month of October, an estimated 3.9 million job openings existed versus 11.3 million unemployed people looking for work (10.9m in November). Note: this excludes the segment of discouraged workers that have stopped looking for work and thereby not counted in official unemployment statistics. Compared to the national unemployment rate, the rate for computer related occupations remains very low at 3.3 percent. Source: Burning Glass Technologies Labor Insights, January 2014 Number of U.S. Core IT Job Openings 2013 by Quarter 1,889,698 Total IT Job Openings in 2013

5. IT Job Postings

6. ONET CodeCore IT Occupations # Postings 2013 # Postings 2012 # Postings 2011 # Postings 2010 11-3021.00Computer and Information Systems Managers 59,952 51,63056,94141,318 15-1111.00Computer and Information Research Scientists 13,263 11,48711,1068,532 15-1121.00Computer Systems Analysts 282,385 259,184293,477231,721 15-1122.00Information Security Analysts 54,681 49,80552,79338,046 15-1131.00Computer Programmers 99,505 87,938101,88088,179 15-1132.00Software Developers, Applications 610,077 646,417690,419566,661 15-1133.00Software Developers, Systems Software 46,769 44,88548,26841,045 15-1134.00Web Developers 87,685 92,78398,15789,654 15-1141.00Database Administrators 117,235 108,495124,067104,462 15-1142.00Network and Computer Systems Administrators 125,628 130,493139,091110,758 15-1143.00Computer Network Architects 37,933 39,02045,81636,300 15-1151.00Computer User Support Specialists 202,236 158,964165,664126,117 15-1152.00Computer Network Support Specialists 11,735 13,51914,1729,886 15-1199.00Computer Occupations, All Other 2,161 2,8463,6243,206 15-1199.02Computer Systems Engineers/Architects 102,494 97,962105,32183,138 17-2061.00Computer Hardware Engineers 7,307 8,0168,7377,000 49-2011.00Computer, Automated Teller, and Office Machine Repairers 28,652 29,95131,22425,955 Total 1,889,698 1,833,3951,990,7571,611,978 Number of US IT Job Openings by Core IT Occupation – Year over Year Source: Burning Glass Technologies Labor Insights, January 2014

7. Total Number of US IT Job Openings – Year over Year Source: Burning Glass Technologies Labor Insights, January 2014

8. Top Locations for US IT Job Postings – 2013 Top MSAs* for Core IT Job Postings 1. New York-Northern New Jersey 2. Washington-Arlington-Alexandria 3. Chicago-Joliet-Naperville 4. San Francisco-Oakland-Fremont 5. Los Angeles-Long Beach-Santa Ana 6. San Jose-Sunnyvale-Santa Clara 7. Boston-Cambridge-Quincy 8. Dallas-Fort Worth-Arlington 9. Seattle-Tacoma-Bellevue 10. Atlanta-Sandy Springs-Marietta *MSA = Metropolitan Statistical Area Top States for Core IT Job Postings 1. California 2. Texas 3. New York 4. Illinois 5. Virginia 6. Massachusetts 7. Washington 8. New Jersey 9. Florida 10. Georgia Source: Burning Glass Technologies Labor Insights, January 2014

9. Total Number of IT Job Openings in IL & Chicago – Year over Year Source: Burning Glass Technologies Labor Insights, January 2014

10. Total Number of IT Job Openings in IL & Chicago – 2013 by Quarter Source: Burning Glass Technologies Labor Insights, January 2014

11. Illinois

12. ONET CodeCore IT Occupations # Postings Q4 2013 # Postings Q4 2012 # Change% Change 11-3021.00Computer and Information Systems Managers 1,250609641105% 15-1111.00Computer and Information Research Scientists 98663248% 15-1121.00Computer Systems Analysts 4,6513,2511,40043% 15-1122.00Information Security Analysts 1,05556648986% 15-1131.00Computer Programmers 1,25485040448% 15-1132.00Software Developers, Applications 10,6237,3293,29445% 15-1133.00Software Developers, Systems Software 81051629457% 15-1134.00Web Developers 1,3901,04134934% 15-1141.00Database Administrators 1,6481,10454449% 15-1142.00Network and Computer Systems Administrators 1,8101,19062052% 15-1143.00Computer Network Architects 85555929653% 15-1151.00Computer User Support Specialists 2,7551,5981,15772% 15-1152.00Computer Network Support Specialists 172160128% 15-1199.00Computer Occupations, All Other 412021105% 15-1199.02Computer Systems Engineers/Architects 2,2061,23597179% 17-2061.00Computer Hardware Engineers 3731619% 49-2011.00Computer, Automated Teller, and Office Machine Repairers 35720615173% Total 31,01220,33110,68153% Number of IT Job Openings in IL – Current Quarter vs. Same Quarter Last Year Source: Burning Glass Technologies Labor Insights, January 2014

13. Top Skills Listed in IT Job Postings – IL 1. SQL 2. JAVA 3. Oracle 4. LINUX 5. Microsoft C# 6. JavaScript 7. UNIX 8..NET Programming 9. SQL Server 10. Extensible Markup Language (XML) Top Skills Cited in IT Job Postings – IL 2013 Top Skill Clusters Listed in IT Job Postings – IL 1. Software and Programming Skills 2. Common Skills: Communication and Coordination 3. Common Skills: Problem Solving 4. IT: Programming, Development, and Engineering 5. Common Skills: Business Environment Skills 6. IT: Databases and Data Warehousing 7. IT: Business Intelligence 8. IT: Web Design and Technologies 9. Common Skills: Project and Process Flow Skills 10. IT: Operating Systems 16% of IL IT job postings do not specify skills. 100,964 Total IL IT job postings 5% of IL IT job postings do not specify skill clusters. Source: Burning Glass Technologies Labor Insights, January 2014

14. Top Job Titles Listed in IT Job Postings – IL 1. Software Engineer 2. Java Software Developer 3. Network Engineer 4..Net Developer 5. Systems Engineer 6. Web Developer 7. Solutions Architect 8. Application Developer 9. Business Analyst 10. Software Developer Top Titles Cited in Job Postings – IL 2013 Top Job Titles Listed in Network Administration and Security Skill Cluster – IL 1. Network Engineer 2. Systems Engineer 3. Systems Administrator 4. Security Engineer 5. Network Administrator 6. Software Engineer 7. Windows Engineer 8. Network Security Engineer 9. Senior Systems Engineer 10. Solutions Architect 21,973 Total IL IT job posting in Network Admin./Security skill cluster. Note: There are several job titles listed in postings. Source: Burning Glass Technologies Labor Insights, January 2014 100,964 Total IL IT job postings

15. Job Postings with Certification Information – IL 2013 Postings with certification Certification Requirements for All Job Postings No certification information Certification Requirements for IT Job Postings No certification information Postings with certification Total IL job postings in 2013: 908,537 Total IL IT job postings in 2013: 100,964 Note: Some other occupations mandate certifications more often than IT, e.g. nursing, accounting, teaching, automotive. Source: Burning Glass Technologies Labor Insights, January 2014 The percentage of IL IT postings with certification information has slightly decreased from 15% in 2012; the same proportional decrease as for all US IT jobs (also 2 percentage points down from 15% in 2012). Top certifications listed in IT postings include Cisco, CISSP, Microsoft, PMP, CISA, and CompTIA A+ (10 th ), Network+ (14 th ) and Security+ (16 th ). The percentage of IL IT postings with certification information has slightly decreased from 15% in 2012; the same proportional decrease as for all US IT jobs (also 2 percentage points down from 15% in 2012). Top certifications listed in IT postings include Cisco, CISSP, Microsoft, PMP, CISA, and CompTIA A+ (10 th ), Network+ (14 th ) and Security+ (16 th ).

16. ONET Code Core IT Occupations # Postings 2013 Mean Salary % High School % Post- Secondary /Assoc. % Bachelor % Graduate/ Prof % Unspecifi ed Edu. 11-3021.00Computer and Information Systems Managers 3,986$111,3513%4%86%40%27% 15-1111.00Computer and Information Research Scientists 336$86,9322%0%57%68%28% 15-1121.00Computer Systems Analysts 16,379$87,9003%5%87%25%41% 15-1122.00Information Security Analysts 3,437$92,4998%5%92%14%35% 15-1131.00Computer Programmers 5,162$93,7457%4%84%24%51% 15-1132.00Software Developers, Applications 31,429$95,3267%2%89%26%47% 15-1133.00Software Developers, Systems Software 2,420$98,6166%3%91%15%47% 15-1134.00Web Developers 4,588$80,4613% 91%18%57% 15-1141.00Database Administrators 5,766$75,52310%7%84%17%50% 15-1142.00Network and Computer Systems Administrators 5,985$84,45511%10%87%14%48% 15-1143.00Computer Network Architects 2,408$101,50811%6%84%31%48% 15-1151.00Computer User Support Specialists 10,562$63,75531%14%63%15%47% 15-1152.00Computer Network Support Specialists 578$67,50630%18%68%18%48% 15-1199.00Computer Occupations, All Other 120NA6%2%95%54%46% 15-1199.02Computer Systems Engineers/Architects 6,582$101,35311%5%85%22%42% 17-2061.00Computer Hardware Engineers 131$79,9692% 91%40%56% 49-2011.00Computer, Automated Teller, Office Machine Repairers 1,095$43,57337%29%48%7%54% Educational Requirements for IT Job Postings – IL 2013 55% of 100,964 IL IT job postings overall specify education. Note: A job posting may cite more than one educational preference/requirement. Source: Burning Glass Technologies Labor Insights, January 2014

17. Employers with the Most IT Job Postings – IL 2013 Source: Burning Glass Technologies Labor Insights, January 2014 100,964 Total IT job postings in IL during 2013, of which 48% do not specify employer.

18. Industries with the Most IT Job Postings – IL Year over Year Source: Burning Glass Technologies Labor Insights, January 2014 38,446 Total IL IT job openings in 2013 with Industry specified.

19. Chicago

20. ONET CodeCore IT Occupations # Postings Q4 2013 # Postings Q4 2012 # Change% Change 11-3021.00Computer and Information Systems Managers 1,193572621109% 15-1111.00Computer and Information Research Scientists 68541426% 15-1121.00Computer Systems Analysts 4,1042,6881,41653% 15-1122.00Information Security Analysts 96249247096% 15-1131.00Computer Programmers 1,09470439055% 15-1132.00Software Developers, Applications 9,6266,5343,09247% 15-1133.00Software Developers, Systems Software 77347529863% 15-1134.00Web Developers 1,26191434738% 15-1141.00Database Administrators 1,45495150353% 15-1142.00Network and Computer Systems Administrators 1,56396859561% 15-1143.00Computer Network Architects 82045436681% 15-1151.00Computer User Support Specialists 2,3381,3131,02578% 15-1152.00Computer Network Support Specialists 1591273225% 15-1199.00Computer Occupations, All Other 412021105% 15-1199.02Computer Systems Engineers/Architects 2,0411,07796490% 17-2061.00Computer Hardware Engineers 2326-3-12% 49-2011.00Computer, Automated Teller, and Office Machine Repairers 2711838848% Total 27,79117,55210,23958% Number of IT Job Openings in Chicago – Current Quarter vs. Same Quarter Last Year Source: Burning Glass Technologies Labor Insights, January 2014

21. Top Skills Listed in IT Job Postings - Chicago 1. SQL 2. JAVA 3. Oracle 4. LINUX 5. Microsoft C# 6..NET Programming 7. UNIX 8. SQL Server 9. Business Process 10. Extensible Markup Language (XML) Top Skills Cited in IT Job Postings – Chicago 2013 Top Skill Clusters Listed in IT Job Postings - Chicago 1. Software and Programming Skills 2. Common Skills: Communication and Coordination 3. Common Skills: Problem Solving 4. IT: Programming, Development, and Engineering 5. Common Skills: Business Environment Skills 6. IT: Databases and Data Warehousing 7. IT: Business Intelligence 8. IT: Web Design and Technologies 9. Common Skills: Project and Process Flow Skills 10. IT: Operating Systems 15% of Chicago IT job postings do not specify skills. 88,612 Total Chicago IT job postings 5% of Chicago IT job postings do not specify skill clusters. Source: Burning Glass Technologies Labor Insights, January 2014

22. Top Job Titles Listed in IT Job Postings - Chicago 1. Software Engineer 2. Java Software Developer 3. Network Engineer 4..Net Developer 5. Systems Engineer 6. Solutions Architect 7. Web Developer 8. Application Developer 9. Business Analyst 10. Applications Engineer Top Titles Cited in Job Postings – Chicago 2013 Top Job Titles Listed in Network Administration and Security Skill Cluster - Chicago 1. Network Engineer 2. Systems Engineer 3. Security Engineer 4. Systems Administrator 5. Network Administrator 6. Windows Engineer 7. Software Engineer 8. Network Security Engineer 9. Senior Systems Engineer 10. Solutions Architect 19,476 Total Chicago IT job posting in Network Admin./Security skill cluster. 88,612 Total Chicago IT job postings Note: There are several job titles listed in postings. Source: Burning Glass Technologies Labor Insights, January 2014

23. Certification, Experience & Job Details in IT Job Postings – Chicago 2013 Postings with certification No certification information Certification Requirements for IT Job Postings - Chicago Source: Burning Glass Technologies Labor Insights, January 2014 Experience Requirements for IT Job Postings - Chicago 4% < 1 Year 39% 1 – 4 Years 41% 4 – 7 Years 15% 7+ Years Percents among 50,783 postings with experience specified. (43% of 88,612 Chicago IT job postings do not specify experience.) 88,612 Total Chicago IT job postings A great majority (87%) of Chicago IT job postings do not specify a certification. Similarly nationwide, 13% of all IT job postings in the US cite a certification. The percentage of Chicago postings with certification information has very slightly decreased since last year (14% in 2012, and 14% in 2011 as well). Top certifications listed in Chicago postings include CISSP, Cisco, Microsoft, PMP, CISA, and CompTIA A+ (13 th ) and Network+ (15 th ). A great majority (87%) of Chicago IT job postings do not specify a certification. Similarly nationwide, 13% of all IT job postings in the US cite a certification. The percentage of Chicago postings with certification information has very slightly decreased since last year (14% in 2012, and 14% in 2011 as well). Top certifications listed in Chicago postings include CISSP, Cisco, Microsoft, PMP, CISA, and CompTIA A+ (13 th ) and Network+ (15 th ). Job Types for IT Job Postings - Chicago 44% Permanent 9% Temporary 0% Intern 46% Not available / unspecified Job Hours for IT Job Postings - Chicago 56% Full-time 2% Part-time 43% Not available / unspecified

24. Educational Requirements for IT Job Postings – Chicago 2013 Source: Burning Glass Technologies Labor Insights, January 2014 Percents among 49,335 postings with education specified. (44% of 88,612 Chicago IT job postings do not specify education.) Note: A job posting may cite more than one educational preference/requirement. Top Majors Listed in IT Job Postings - Chicago 1. Computer Science 2. Business Administration And Management, General 3. Computer Engineering 4. Engineering 5. Management Information Systems, General 6. Information Technology 7. Economics 8. Electrical And Electronic Engineering Technologies/Technicians, Other 9. Communication, General 10. Biology/Biological Sciences, General A great majority (81%) of Chicago IT job postings do not specify a major.

25. ONET Code Core IT Occupations # Postings 2013 Mean Salary % High School % Post- Secondary /Assoc. % Bachelor % Graduate/ Prof % Unspecifi ed Edu. 11-3021.00Computer and Information Systems Managers 3,738$113,8543% 87%40%27% 15-1111.00Computer and Information Research Scientists 273NA1% 55%68%27% 15-1121.00Computer Systems Analysts 14,030$89,3563%5%87%25%40% 15-1122.00Information Security Analysts 3,090$94,2597%3%92%14%34% 15-1131.00Computer Programmers 4,464$95,5897%3%84%24%50% 15-1132.00Software Developers, Applications 28,079$96,3077%2%90%27%46% 15-1133.00Software Developers, Systems Software 2,218$98,8766%2%91%15%46% 15-1134.00Web Developers 4,091$81,4263% 92%19%57% 15-1141.00Database Administrators 5,079$78,5589%7%85%18%48% 15-1142.00Network and Computer Systems Administrators 4,961$88,03611%10%88%13%47% 15-1143.00Computer Network Architects 2,211$102,67511%5%85%31%47% 15-1151.00Computer User Support Specialists 8,826$67,08928%13%67%16%45% 15-1152.00Computer Network Support Specialists 499$68,88232%16%67%17%47% 15-1199.00Computer Occupations, All Other 110NA4%1%91%58%37% 15-1199.02Computer Systems Engineers/Architects 5,956$102,36211%4%85%22%42% 17-2061.00Computer Hardware Engineers 94NA0% 93%48%55% 49-2011.00Computer, Automated Teller, Office Machine Repairers 893$45,20337%24%51%8%51% Educational Requirements for IT Job Postings Cont. – Chicago 2013 56% of 88,612 Chicago IT job postings overall specify education. Note: A job posting may cite more than one educational preference/requirement. Source: Burning Glass Technologies Labor Insights, January 2014

26. Top Job Titles Listed in IT Job Postings for High School* - Chicago 1. Geek Squad Agent 2. Network Engineer 3. Customer Service Agent 4. Support Specialist 5. General Engineer 6. Sharepoint Developer 7. Application Developer 8. E-Commerce Developer 9. Network Architect 10. Senior Engineer Top Titles Cited in IT Job Postings by Education – Chicago 2013 Top Job Titles Listed in IT Job Postings for Associate’s* Degree - Chicago 1. Team Lead 2. Network Technician 3. Network Engineer 4. Technical Support Specialist 5. Application Developer 6. Chief Information Officer 7. Systems Administrator 8. Systems Analyst 9. Geek Squad Analyst 10. Application Analyst Top Job Titles Listed in IT Job Postings for Bachelor’s Degree - Chicago 1. Software Engineer 2. Java Software Developer 3. Network Engineer 4..Net Developer 5. Application Developer 6. Systems Engineer 7. Business Analyst 8. Web Developer 9. Solutions Architect 10. Applications Engineer 2,394 Total Chicago IT job postings cite post- secondary or associate’s degree. 42,127 Total Chicago IT job postings cite bachelor’s degree. 4,383 Total Chicago IT job postings cite high school diploma. Note: There are several job titles listed in postings. *There are less than 100 postings for most of these titles within these first two categories. Source: Burning Glass Technologies Labor Insights, January 2014

27. Top IT Occupations for < 4 Years of Experience Cited in IT Job Postings - Chicago 1. Software Developers, Applications 2. Computer Systems Analysts 3. Computer User Support Specialists 4. Web Developers 5. Network And Computer Systems Administrators 6. Database Administrators 7. Computer Systems Engineers/Architects 8. Computer Programmers 9. Information Security Analysts 10. Software Developers, Systems Software Top Occupations for “Entry Level” IT Job Postings – Chicago 2013 21,956 Total Chicago IT job postings that specify < 1 Year (1,943) or 1 – 4 Years (20,013) of experience. Top IT Occupations for IT Job Postings that Cite < $50k Salary* - Chicago 1. Computer User Support Specialists 2. Software Developers, Applications 3. Computer Systems Analysts 4. Database Administrators 5. Computer, Automated Teller, And Office Machine Repairers 6. Web Developers 7. Network And Computer Systems Administrators 8. Computer Programmers 9. Computer And Information Systems Managers 10. Computer Systems Engineers/Architects Only 1,478 Total Chicago IT job postings that cite < $35,000 (886) or $35,000 – $49,999 (592) salary. For median salaries, job outlooks, and other occupational information visit: http://www.bls.gov/ooh/computer-and-information- technology/home.htm *There are less than 100 postings for most of these occupations. Source: Burning Glass Technologies Labor Insights, January 2014

28. Top Full-Time IT Occupations Listed in IT Job Postings - Chicago 1. Software Developers, Applications 2. Computer Systems Analysts 3. Computer User Support Specialists 4. Computer Systems Engineers/Architects 5. Network And Computer Systems Administrators 6. Database Administrators 7. Computer Programmers 8. Web Developers 9. Computer And Information Systems Managers 10. Information Security Analysts Top Occupations in IT Job Postings by Hours – Chicago 2013 Top Part-Time* IT Occupations Listed in IT Job Postings - Chicago 1. Computer User Support Specialists 2. Software Developers, Applications 3. Web Developers 4. Computer Systems Analysts 5. Database Administrators 6. Network And Computer Systems Administrators 7. Computer, Automated Teller, And Office Machine Repairers 8. Computer Programmers 9. Information Security Analysts 10. Computer And Information Systems Managers 49,448 Total Chicago full-time IT job postings. Only 1,415 total Chicago IT job postings cite part-time. *There are less than 100 part-time postings for many of these occupations. Source: Burning Glass Technologies Labor Insights, January 2014

29. Employers with the Most IT Job Postings – Chicago 2013 Source: Burning Glass Technologies Labor Insights, January 2014 88,612 Total IT job postings in Chicago during 2013, of which 48% do not specify employer.

30. Industries with the Most IT Job Postings – Chicago Year over Year Source: Burning Glass Technologies Labor Insights, January 2014 51,206 Total Chicago IT job openings in 2013 with Industry specified.

31. U.S. IT Employment & Future Outlook

32. IT Industry Employment vs. IT Occupation Employment IT Industry Employment IT Occupation Employment Within the IT industry, there are many IT occupations. An estimated 5.73 million workers were employed in the U.S. information technology industry in 2013. This includes technical and non-technical positions in employer firms and non-employer firms. An estimated 4.74 million workers were employed in core IT occupations, across the full spectrum of U.S. industry sectors and the government sector in 2013. This figure includes non-employers, such as the self-employed or sole proprietors. Sources: EMSI | U.S. Bureau of Labor Statics Quarterly Census of Employment and Wages | CompTIA

33. Time period: 2013 | Source: EMSI and U.S. Bureau of Labor Statics Quarterly Census of Employment and Wages SOC Code Job description Employment Count – Employer Firms Employment Count – Sole Proprietors2013 Total 11-3020Computer and Information Systems Managers319,85230,431350,283 15-1110Computer and Information Research Scientists26,83953327,372 15-1120Computer and Information Security Analysts575,25794,055669,312 15-1121Computer Systems Analysts499,74293,365593,107 15-1122Information Security Analysts75,51569076,205 15-1130Software Developers and Programmers1,453,425256,2481,709,673 15-1131Computer Programmers324,99875,776400,774 15-1132Software Developers, Applications610,85745,244656,101 15-1133Software Developers, Systems Software410,82927,517438,346 15-1134Web Developers106,740107,712214,452 15-1140Database and Systems Administrators and Network Architects620,33943,946664,285 15-1141Database Administrators115,84211,221127,063 15-1142Network and Computer Systems Administrators361,52824,391385,919 15-1143Computer Network Architects142,9688,334151,302 15-1150Computer Support Specialists708,636128,617837,253 15-1151Computer User Support Specialists536,681105,386642,067 15-1152Computer Network Support Specialists171,95523,231195,186 15-1190Computer Occupations, All Other193,52225,929219,451 17-2060Computer Hardware Engineers81,7404,28986,029 49-2010Computer, Automated Teller, and Office Machine Repairers112,54463,164175,708 TOTAL EMPLOYMENT4,092,154647,2124,739,366 Number of U.S. Workers in Core IT Positions

34. Salaries 10 Year Job Growth Projections ONET CodeCore IT Occupation Average Annual Salary Projected NET New Jobs 2010 - 2020 2010 – 2020 % Change 11-3021.00Computer and Information Systems Managers$129,130 55,80018% 15-1111.00Computer and Information Research Scientists$103,670 5,30019% 15-1121.00Computer Systems Analysts$83,800 120,40022% 15-1131.00Computer Programmers$78,260 43,70012% 15-1132.00Software Developers, Applications$93,280 143,80028% 15-1133.00Software Developers, Systems Software$102,550 127,20032% 15-1141.00Database Administrators$79,120 33,90031% 15-1142.00Network and Computer Systems Administrators$76,320 96,60028% 15-1150.00 Computer User Support Specialists, Computer Network Support Specialists $46,260* 110,00018% 15-1179.00 Information Security Analysts, Web Developers, Computer Network Architects $75,660* 65,70022% 15-1199.00 Computer Occupations, All Other (including Computer Systems Engineers/Architects $81,860 12,3006% 17-2061.00Computer Hardware Engineers$103,980 6,3009% 49-2011.00Computer, Automated Teller, and Office Machine Repairers$38,550 9,5007% TotalNA 830,50021% Salaries and Job Growth for Core IT Positions Source: U.S. Bureau of Labor Statistics - Occupational Employment Statistics, May 2012 Note: Some categories combined due to BLS SOC classifications and data available for 2010, 2012 & 2020 projections. *Median for these occs. combined (see Notes area for details).

35. Top IT Skills IT Professionals Plan to Pursue IT knowledge / skills IT pros would like to further develop over the next two years Only 6% indicate None, same as last year. Source: CompTIA’s 2 nd Annual IT Career Insights study Base: 1,440 U.S. IT professionals | 517 in 2012 Note: Nearly all respondents (95%) are already certified in CompTIA A+ (68%), Network+ (51%), or Security+ (48%).

36. Top IT Certification Areas Plan to Pursue Top IT certification areas candidates plan to pursue over the next few years Base: A+, Network+, Security+, Server+ Candidates |Q3 2013=7,736, Q2 2013 24,041, Q1 2013=24,018 Source: CompTIA Certification Post-Exam Survey

37. Additional Resources U.S. IT Employment Snapshot – Q4 2013: https://comptia.box.com/s/5oggv2bkv0cnf2z6sfs0https://comptia.box.com/s/5oggv2bkv0cnf2z6sfs0 CompTIA 2 nd Annual IT Career Insights study (annual profiling survey of CompTIA certification holders) US full report: https://comptia.box.com/s/fuuqjkwc30a8nlrgyn2khttps://comptia.box.com/s/fuuqjkwc30a8nlrgyn2k Canada summary: https://comptia.box.com/s/phhapqxbgnpenzz061awhttps://comptia.box.com/s/phhapqxbgnpenzz061aw South Africa summary: https://comptia.box.com/s/vyfuh81a30bwfj5sf8pwhttps://comptia.box.com/s/vyfuh81a30bwfj5sf8pw UK summary: https://comptia.box.com/s/efnbohmj4z091fje2q2jhttps://comptia.box.com/s/efnbohmj4z091fje2q2j CompTIA IT workforce-related industry research that’s been published, e.g. IT Industry Outlook 2014 11 th Annual Information Security Trends International Technology Adoption & Workforce Trends Quarterly IT Business Confidence Index Generational Research on Technology and its Impact in the Workplace Youth Opinions of Careers in IT State of the IT Skills Gap Employer Perceptions of IT Training and Certification CompTIA members and partners can access the full reports here: CompTIA website http://www.comptia.org/members/research/KeyTopics/itworkforce.aspxhttp://www.comptia.org/members/research/KeyTopics/itworkforce.aspx CompTIA Partner Portal http://partners.comptia.org/delivery/research.aspxhttp://partners.comptia.org/delivery/research.aspx