1. PRINMAN Prepared by: Go, Valerie Malinao, Karlo Maralit, Pauline Umbao, Kimberly AOG

2. The External Environment General Task Internal Source: Daft, R. L. 2008. Management. USA: Thomson Corporation

3. General Environment the layer of the external environment that affects organization indirectly includes dimensions like: International Technological Socio-cultural Economic Legal-political

4. General Environment International Dimension represents events originating in foreign countries as well as opportunities for U.S. companies in other countries Today, every company has to compete on a global basis. High-quality, low-priced automobiles from Japan and Korea have permanently changed the American automobile industry.

5. Technological Dimension includes scientific and technological advancements in the industry and society at large Today, computer networks, Internet access, videoconferencing capabilities, cell phones, laptops, etc. are practically taken for granted as the minimum tools for doing business. General Environment

6. Socio – Cultural Dimension representing the demographic characteristics, norms, customs, and values of the population within which the organization operates Today’s demographic profiles are the foundation of tomorrow’s workforce and consumers. General Environment

7. Economic Dimension representing the overall economic health of the country or region in which the organization operates Consumer purchasing power, the unemployment rate, and interest rates are part of organization’s economic environment. General Environment

8. Legal – Political Dimension includes federal, state, and local government regulations and political activities designed to influence company behavior General Environment

9. Task Environment includes the sectors that conduct daily transactions with the organization and directly influence its basic operations and performance

10. Task Environment direct relationship with the organization, among them: Customers Competitors Suppliers Labor Market

11. Customers people and organizations in the environment who acquire goods or services from the organization Customers are important because they determine the organization’s success. Task Environment

12. Competitors other organizations in the same industry or business that provide goods or services to the same set of customers Task Environment

13. Suppliers people and organizations who provide the raw materials the organization uses to provide its output Task Environment

14. Labor Market the people available for hire by the organization Every organization needs a supply of trained, qualified personnel. Task Environment

15. Internal Environment includes the elements within the organization’s boundaries

16. Corporate Culture Culture – set of key values, beliefs, understandings, and norms that members of an organization share Culture Leadership - Culture Leader

17. Types of Cultures Adaptability culture – a culture characterized by values that support the company’s ability to interpret and translate signals from the environment into new behavior responses.

18. Types of Cultures Achievement culture – a results- oriented culture that values competitiveness, personal initiative, and achievement.

19. Types of Cultures Involvement culture – a culture that places high values on meeting the needs of employees and values cooperation and equality. Consistency culture – a culture that values and rewards a methodical, rational, orderly way of doing things.

20. Symbol – an object, act, or event that conveys meaning to others. Story – a narrative based on true events that is repeated frequently and shared among organizational employees.

21. Hero – a figure who exemplifies the deeds, character, and attributes of a strong corporate culture. Slogan – a phrase or sentence that succinctly expresses a key corporate value.

22. Ceremony – a planned activity that makes up a special event and is conducted for the benefit of an audience.

23. Culture Leadership a one way managers shape cultural norms and values to build a high- performance culture Corporate Culture

24. Cultural Leader a manager who uses signals and symbols to influence corporate culture Corporate Culture