1. HSL Ticketing, Passenger information and Fare system 2013->2016 Pirkko Lento, Helsinki P

2. Travel card since 2002 The metropolitan area
Pornainen
Kerava
Sipoo
Järvenpää
Tuusula
Nurmijärvi
Mäntsälä
Hyvinkää
Helsinki
Vantaa
Espoo
Kirkko-
nummi
Vihti
Kauniainen
The metropolitan area
Helsinki, Espoo, Kauniainen and Vantaa
an integrated ticketing system based on tariff zones since 1986
Travel card since 2002
The third zone
Kerava and Kirkkonummi
Sipoo 2012
Over travel card users

3. Current Travel Card System
Buses
1,530 buses, 3,200 drivers
Trams
120 trams, 300 drivers
Local trains
167 train units, 34 stations,
300 train conductors
Metro
16 metro stations, 42 carriage sets
Suomenlinna ferry
4 ferry terminals
Daily users
Approximately 1 million boardings in the system every day

4. The tickets used now Zone based fare and ticketing system
Travel card with season tickets: 80 % of the passengers
Travel card with stored value -> single journey tickets bought from the card reader: 10 % of the passengers
Single tickets 10 %
Single paper tickets from the drivers and ticket vending machines
Tickets on disposable contactless cards 2h, period 1-7 days, Suomenlinna ferry 12h
SMS single tickets

5. Municipal contributions 49.5 %
Financing PT
Operating income EUR million in 2012
Ticket revenue
Government subsidies for public transport 1.0 %
Other income 0.5 %
Income from charges 0.8 %
Rental income 0.4 %
Helsinki internal 23.3 %
Regional tickets
18.4 %
Ticket revenue
47.9 %
Municipal contributions 49.5 %
Espoo internal 2.5 %
Vantaa internal 1.8 %
Extended regional tickets 1.7 %
Kirkkonummi internal 0.1 %
Kerava internal 0.1 %
Kauniainen internal 0.02 %
Metropol 0.03 %

6. The Future Ticketing and Information System (TIS2014) –project
renewal of the travel card system
implementation of real-time information for passengers, contractors and operators
-> contract 5/2012-> in use by the end of 2015
Renewal of the fare and ticketing system at the same time / soon after
-> 2016?
Both projects started in 2006

7. Vision: TIS2014 and the new fare system
The new ticketing, passenger information and fare system is
suitable for the expanding Helsinki region
well functioning, clear and easy for the customer to use
give real-time information before and during the journey
the pricing is considered fair and
the system can easily be expanded geographically during its lifespan.

8. Current Travel Card System + TIS 1st phase
Idesco -> Desfire
Single ticket
Tourist Contact Card
-> Mifare Ultralight
SMS ticket
Card reader

9. TIS What is so special?
The first metropolitan area renewing an existing contactless ticketing system
Real-time transaction and communication system both for ticketing and information
Fully integrated ticketing and information system based on SOA architecture model
Independent service components
Readiness for contactless EMV and NFC-solutions

11. The new fare zones: Circle/arch model

12. The Circle Zone Model
Zone boundaries are based on the distance from the centre of the Metropolitan area (the centre of Helsinki)
The new zones will not necessarily follow any municipal boundaries
There will be no internal tickets, only circle zone tickets
The customer will always buy two circle zones in the inner circle zones area (A, B and C)
The cheapest tickets will often cover a larger area than the present system
The circle model is easier to expand, if/when the HSL-area expands and/or the municipal structure changes

13. TIS2014 time schedule

14. The fare system 2016- next steps
Defining the principles of ticket prices and long term tariff policy
Pricing of the zones and ticket types (season ticket, value ticket, single ticket)
Reduced price ticket groups, free travel
-> The effects on PT use, municipal economy etc
-> the opinions/statements of the municipalities
HSL Board’s decision on the principles in December 2013
How will the customer see the new system? Planning has started with TIS2014