1. NETA PowerPoint Presentations to accompany The Future of Business
chapter 1
NETA PowerPoint Presentations to accompany The Future of Business
Fourth Edition
Adapted by
Norm Althouse,
University of Calgary
Copyright © 2014 by Nelson Education Ltd.

2. Managing Human Resources and Labour Relations
Chapter 12
Managing Human Resources and Labour Relations
Chapter 12
Copyright © 2014 by Nelson Education Ltd.

3. Making the Connection Copyright © 2014 by Nelson Education Ltd.
chapter 1
Making the Connection
Copyright © 2014 by Nelson Education Ltd.

4. Chapter 12
Learning Outcomes
Discuss the human resource management process, and how human resource needs are determined.
Explain how companies recruit applicants.
Summarize how companies select qualified applicants.
List some of the types of training and development programs organizations offer their employees.
Show how performance appraisals are used to evaluate employee performance.
Copyright © 2014 by Nelson Education Ltd.

5. Learning Outcomes (cont’d)
Chapter 12
Learning Outcomes (cont’d)
Analyze the various methods for compensating employees.
Explain how labour-management relations are different in a unionized environment.
Describe some of the key laws and federal agencies affecting human resource management and labour relations.
List some of the trends and issues affecting human resource management and labour relations.
Copyright © 2014 by Nelson Education Ltd.

6. Human Resource Management
Chapter 12
Human Resource Management
Copyright © 2014 by Nelson Education Ltd.

7. Chapter 12
Discuss the human resource management process, and how human resource needs are determined.
Copyright © 2014 by Nelson Education Ltd.

8. Human Resource Management
Chapter 12
Human Resource Management
The process of hiring, developing, motivating, and evaluating employees to achieve organizational goals.
HRM
Copyright © 2014 by Nelson Education Ltd.

9. Exhibit 12.1: Human Resource Management Process
Chapter 12
Exhibit 12.1: Human Resource Management Process
Copyright © 2014 by Nelson Education Ltd.

10. Human Resource Planning
Chapter 12
Human Resource Planning
Creating a strategy for meeting future HR needs.
Job Analysis
Study of the tasks required to do a particular job well.
Job Description
Tasks and responsibilities of a job.
Job Specifications
List of the skills, knowledge, and abilities a person must have to fill the job.
Copyright © 2014 by Nelson Education Ltd.

11. Human Resource Planning and Forecasting
Chapter 12
Human Resource Planning and Forecasting
Determine the number of people needed by some future time.
Determine the number of people needed by some future time.
HR Demand Forecast
Estimate the number of people currently involved who will be available to fill jobs at some future time.
Copyright © 2014 by Nelson Education Ltd.

12. Exhibit 12.3: Human Resource Planning Process
Chapter 12
Exhibit 12.3: Human Resource Planning Process
Copyright © 2014 by Nelson Education Ltd.

13. Explain how companies recruit applicants.
Chapter 12
Explain how companies recruit applicants.
Copyright © 2014 by Nelson Education Ltd.

14. Employee Recruitment Internal Policy of promotion from within.
Chapter 12
Employee Recruitment
Internal
Policy of promotion from within.
External
Find/attract qualified applicants from external sources.
Electronic Job Board
Advertising
Search Company
“Speed Networking”
Job Fair
Open Houses
Copyright © 2014 by Nelson Education Ltd.

15. Summarize how companies select qualified applicants.
Chapter 12
Summarize how companies select qualified applicants.
Copyright © 2014 by Nelson Education Ltd.

16. Exhibit 12.4: Steps of the Employee Selection Process
Chapter 12
Exhibit 12.4: Steps of the Employee Selection Process
Copyright © 2014 by Nelson Education Ltd.

17. Chapter 12
List some of the types of training and development programs organizations offer their employees.
Copyright © 2014 by Nelson Education Ltd.

18. Employee Training and Development Process
Chapter 12
Employee Training and Development Process
Copyright © 2014 by Nelson Education Ltd.

19. Types of Training and Development
Chapter 12
Types of Training and Development
Orientation
Job rotation
Apprenticeship
Mentoring
On-the-Job
Off-the-Job
Programmed instruction
Simulation
Copyright © 2014 by Nelson Education Ltd.

20. Chapter 12
Show how performance appraisals are used to evaluate employee performance.
Copyright © 2014 by Nelson Education Ltd.

21. Exhibit 12.7: Performance Planning and Evaluation
Chapter 12
Exhibit 12.7: Performance Planning and Evaluation
Copyright © 2014 by Nelson Education Ltd.

22. Performance Evaluation
Chapter 12
Performance Evaluation
Copyright © 2014 by Nelson Education Ltd.

23. Analyze the various methods for compensating employees.
Chapter 12
Analyze the various methods for compensating employees.
Copyright © 2014 by Nelson Education Ltd.

24. Employee Compensation and Benefits
Chapter 12
Employee Compensation and Benefits
Fringe Benefits
Salaries
Piecework & Commission
Accelerated Commission Schedule
Profit Sharing
Hourly Wages
Types of Compensation
Bonus
Copyright © 2014 by Nelson Education Ltd.

25. Chapter 12
Explain how labour-management relations are different in a unionized environment.
Copyright © 2014 by Nelson Education Ltd.

26. Collective bargaining
Chapter 12
Labour Unions
Labour union
Organization that represents workers in dealing with management.
Collective bargaining
Process of negotiating labour agreements.
Local union
Units of national union, representing workers in a specific location.
National union
Consists of many local unions, operating nationally.
Shop steward
Elected union official – represents members to management.
Copyright © 2014 by Nelson Education Ltd.

27. The Process of Negotiating Labour Agreements
Chapter 12
The Process of Negotiating Labour Agreements
Copyright © 2014 by Nelson Education Ltd.

28. Common Issues in Collective Bargaining
Chapter 12
Common Issues in Collective Bargaining
Copyright © 2014 by Nelson Education Ltd.

29. Exhibit 12.10: Strategies for Unions and Employers
Chapter 12
Exhibit 12.10: Strategies for Unions and Employers
Copyright © 2014 by Nelson Education Ltd.

30. Chapter 12
Describe some of the key laws and federal agencies affecting HRM and labour relations.
Copyright © 2014 by Nelson Education Ltd.

31. Laws Impacting Human Resource Management
Chapter 12
Laws Impacting Human Resource Management
Copyright © 2014 by Nelson Education Ltd.

32. List some of the trends and issues affecting HRM and labour relations.
Chapter 12
List some of the trends and issues affecting HRM and labour relations.
Copyright © 2014 by Nelson Education Ltd.

33. The Future of HRM and Labour Relations
Chapter 12
The Future of HRM and Labour Relations
Aging population.
Employee diversity and competitive advantage.
Outsourcing HR and technology.
Organizational culture and hiring for fit.
Copyright © 2014 by Nelson Education Ltd.