1. 1 EMC Documentum Enterprise Content Management Overview # 2 Jason Smith Sr. Account Manager EMC Content Management and Archiving Rob Silverberg Regional Services Director, Western Region EMC Content Management and Archiving Improving Service Delivery while Reducing Time, Cost and Risk

2. 2 Content Information Challenges Managing growth Dramatic growth of information Increased infrastructure complexity Managing risk Protecting against information loss Securing against unauthorized access Complying with legal and corporate mandates Managing effectiveness Reducing capital and operational costs Improving flexibility and responsiveness Delivering service levels demanded by the business Creating new value Leveraging information in new ways Using infrastructure to drive the business IDC report – by 2011: 1.773 zetabytes, ~60% CAGR 70% created by individuals 85% managed by organizations Source: IDC White Paper, "The Diverse and Exploding Digital Universe," Sponsored by EMC, March 2008 © Copyright 2008 EMC Corporation. All rights reserved.

3. 3 Rich Media Email / IM Images File Systems Repositories SharePoint Web Paper Applications & Reports EMC Enterprise Content Management Solution A common set of services for collecting, classifying, retaining, migrating, securing and discovering all types of information Retain Migrate Discover Reuse Classify Authenticity Completeness Integrity Retention Official Copy Accessibility Recovery Audit Administer IRM Protect

4. 4 Documentum ECM Repository-Platform Create / CaptureProcess/ManageDeliver / Archive BPM and Workflow Security and Audit trails Versioning Library Services Index and Search Lifecycles Renditions and Transformations Virtual Documents Native support for XML Office Applications (MS Word) XML Applications Layout and Design Applications Scanned Images Computer-Generated Documents (Reports) Enterprise Applications FaxCD-Rom Print Email WirelessPortals Archival, Retention and Storage Full Lifecycle Management with Documentum ECM EForms

5. 5 ALL CONTENT TYPES RICH SET OF CONTENT SERVICES Content Capture Basic Content Services Information Rights Management Unified Desktop & Ent. Search Automatic Information Classification Document Image Management Business Process Management Web Publishing Email Ingestion Compound Document Management Records & Retention Management Security & Rights Management Life-cycle Management XML Management eDiscovery Business Process Optimization Content Management with Pervasive Access MULTIPLE CLIENT ACCESS POINTS Images Flash Sound Video Rich Media Discussions IM Notes Projects Collaborative Paper Fax Images Reports Scanned Images Fixed Email Messages IM Messages Chats Messaging Documents Spreadsheets Presentations Notes Documents HTML SGML WML XML Web

6. 6 Basic Content Services Fundamental Content Management  Major and Minor Versions  File locking to prevent overwrites  Sophisticated access model VersioningCheck in/outAccess Edit: HR Read: World

7. 7 Document Lifecycle Management Services Lifecycle Management  Manage lifecycle business policies  Automate stages from creation to disposal  Trigger via manual and automated workflows  Enable dynamic security, compliance, retention Information Lifecycle Create Modify Review Approve Publish Retire

8. 8 DOCUMENTS Content Transformation Services RICH MEDIA Transform Content  Format conversions  Automated metadata attribution  Thumbnail creation  Web preview  Storyboard and layouts VIRTUAL CONTENT

9. 9 Simple & Complex Search  Search by –Type of content (stock footage, interstitial, etc.) –Keywords –Date Fields –Descriptions –Any other metadata fields you have configured  Localize the search to a subset of the archive, or  Search across many archives in one query  Full-Text Search

10. 10 Find Information Anywhere with Federated Search Search : Offer

11. 11 Documentum Content Analytics and Search Refine by Topics Filter by Attributes

12. 12 Storage Management of Content with Documentum EMC Documentum Platform REPOSITORY SERVICES Storage Optimization Trusted Content Services Integrated Archiving Backup and Recovery CLARiiON Expire CSS Migrates Content from Tier 1 to Tier 2 Storage Centera Users can browse, check in/out and search for any content Documents not stored long term in SQL database All documents subject to compliance and storage policies

13. 13 Records Management Retention Policy Services Retention Policy Services Retention Policy Services Retention Policy Services Storage Mgmt. Storage Mgmt. Reporting & Auditing Reporting & Auditing File Plan Notification Security & Access Control Security & Access Control Physical/ Paper Physical/ Paper Web Services For Records Web Services For Records Federated Records Services Federated Records Services The EMC Solution for Records Management automates the retention and disposition of corporate records RETAIN

14. 14 Records Management Electronic Signatures Security Retention Management eDiscovery Audit Logs Compliance Services  Vertical regulatory compliance  Financial compliance  Corporate policies and best practices COMPLIANCE INFRASTRUCTURE ALL CONTENT TYPES RICH SET OF CONTENT SERVICES MULTIPLE CLIENT ACCESS POINTS Comprehensive Compliance Infrastructure

15. 15 SourceOne Discovery Collector Knowledge workers create electronically stored information (ESI) on data sources as usual. This solution requires no changes to data creation processes and no agents to be deployed on data sources The solution indexes (Harvests) the ESI on the data sources to gather intelligence about the stored data Investigative users search the indexes to determine what ESI is relevant Relevant ESI is secured and placed on legal hold within Centera, Documentum or other storage Investigator culls through held data and generates production sets for use in legal review by outside counsel or hosted review vendor Step 5 Step 4 Step 3 Step 2 Fileshares Exchange Server Desktops Microsoft SharePoint EMC Documentum Step 1 Discovery Collector

16. 16 Benefits  Early Case Assessment –Evaluate the strength of your case by finding relevant information in minutes instead of months  Significant reduction in Risk –“Honor System” – employees not making subjective decisions about what to hold and produce –Less risk of inadvertent deletion or meta data alteration - spoliation –IT staff does not have to make subjective decisions about what to hold and collect  Significant reduction in collection time & expense –Massive over collection of data to implement litigation hold is unnecessary –Targeted data collection instead of manually copying server and hard drive data –Automated litigation hold process means significant reduction in IT labor  De-duplication, Culling, & Outside Counsel Review Costs Marginalized –Data culling/filtering and de-duplication handled internally with automation –Outside counsel hired to review a fraction of only the most relevant data  Audit Trails created to demonstrate chain of custody & authenticity  Export production sets to Concordance, Ringtail, Summation, natively, etc.  In-house technology that can be used for every new matter

17. 17 Compliance Services  Vertical regulatory compliance  Information protection & security  Corporate policies and best practices COMPLIANCE INFRASTRUCTURE A Comprehensive Solution ALL CONTENT TYPES RICH SET OF CONTENT SERVICES MULTIPLE CLIENT ACCESS POINTS Records Management Controlled Lifecycle Enforcement Retention Policy Management Digital Shredding Controlled Printing Electronic Signatures Audit LogsAccess Control Content Encryption Enhanced Auditing eDiscovery Information Rights Management SAFE Digital Signatures Rendition Control Security Archiving Security Accessibility Integrity Regulatory Compliance Have to do it, and someone checks up on you. Applies to all organizations. Information Protection & Security Good business practice – critical for organizations with private, proprietary and sensitive information Discovery & Litigation Preparedness Mitigate risk and expense through proactive and voluntary measures.

18. 18 Media WS CenterStage Access Your Way BlackBerry Offline Explorer Outlook SharePoint TaskSpace Information

19. 19 My Documentum Suite My Documentum Offline My Documentum for the Desktop My Documentum for Outlook Access ECM functionality directly through common Desktop applications, whether online or offline “More people using Documentum more of the time”

20. 20 Off-Line Access with My Documentum My Documentum  Enable ease of access to repository on PC and Mac  Allows files/folders on your desktop – online and offline  Automatic synchronization or manual  Application Connectors (MS Office, Adobe, Quark)  DCO (Outlook)  Seamless authoring tool integration (FSS, WebDAV, FTP)

21. 21 File Share Services (FSS): Documentum repository appears as a normal file share in Windows Explorer with folder navigation. My Documentum for the Desktop

22. 22 File Share Services (FSS): Documents are still managed with Documentum security rights and controls including check-out/in, version control, metadata attributes & search, etc. My Documentum for the Desktop

23. 23 Email Management: My Documentum for Outlook

24. 24 SharePoint Web Part: Advanced ECM

25. 25 Media WorkSpace Enable marketing team to create and manage logos, images, presentations, video, and collateral quickly for production/delivery to a myriad of target audiences

26. 26 © Copyright 2009 EMC Corporation. All rights reserved. Rapidly Built User Experiences Process data and monitoring; rapid application configuration

27. 27 Engineering IT Production Finance Human Resources Legal Marcomm Sales EBusiness Product Marketing Brand Marketing Enterprise Marketing Customer Communication Project Management Decision Making Employee On-Boarding Web Publishing eLearning Don’t Compromise…Start Small, Think Big, Scale Fast SOP Management Invoice Processing E-mail Archiving Product Development Contract Management

28. 28 1.Management for all content types 2.Comprehensive content management services 3.Iron-clad compliance 4.Multiple client interface choices 5.Optimized business solutions Summary Strategic & innovative product line Fiscal strength & viability Recognized market leader Experience from 15,000 customer deployments Platform unification years beyond competition Why EMC? Unified Content Platform ONE Our ECM Strategy

29. 29