1. Emotional Intelligence

2. Schedule Introductions The Success Factor Multiple Intelligences
Emotional Intelligence
The Education Model of EI

3. What personal traits do we hope people exhibit as a result of their education?
Personal Responsibility
Work Ethic
Compassion
Moral Reasoning
Meaningful Self-Direction
Life-Long Learning

4. What Is Intelligence? American Heritage Dictionary
Capacity to acquire and apply knowledge.
The faculty of thought and reason.
Superior powers of the mind.
Robert Sternberg (Beyond IQ, 1985)
Intelligence is what we measure with tests.
Howard Gardner (Multiple Intelligences, 1993)
Intelligence is the ability to solve problems or fashion products of consequence.

5. Howard Gardner’s Multiple Intelligences
Musical
Bodily-Kinesthetic
Logical-Mathematical
Linguistic
Spatial
Naturalistic
Interpersonal
Intrapersonal
Principal Areas of
Emotional Intelligence

6. Transformative Model of EI
Meaningful learning occurs when
Positive Assessment
is combined with
Emotional Learning Systems

7. EI Competencies Interpersonal Communication Under Stress
Assertion Personal Leadership
Comfort ● Empathy ● Decision Making ● Leadership
Self Management in Life and Career
Drive Strength ● Time Management ● Commitment Ethic ● Positive Personal Change
Intrapersonal Development
Self-Esteem ● Stress Management ● Anxiety Management ● Anger Management

8. Emotion What is emotion? What are the basic human emotions? Anger Fear
Sadness
Happiness

9. Emotion & Patterned Behavior
A simple addition exercise.
Body posture.
Interlaced fingers
Folded arms.
Crossed legs.

10. The Brain
COMMUNICATION IDEAS
HumaNext

11. EQ & IQ
EQ ≠ IQ
Emotional
Experiential
Cognitive
Academic

12. Preconscious Thoughts (Seymour Epstein, 1998, p. 197)
Event
Mary did not
say “Hello”
Destructive Sequence
Thought
“Mary is a
snob”
Secondary Mental Reaction
“Mary thinks she’s better than me
I’ll show her what that feels like!”
Behavior
Develops antagonistic
relationship with Mary
Emotion
Anger
Emotion
Increase in
anger

13. Preconscious Thoughts (Seymour Epstein, 1998, p. 197)
Emotion
Puzzlement
Emotion
Sympathy
Warmth
Thought
“Mary is
Preoccupied”
Secondary Mental Reaction
“Maybe something’s
bothering Mary”
Behavior
Maintains friendly, rewarding
relationship with Mary
Constructive Sequence
Event
Mary did not
say “Hello”
Destructive Sequence
Thought
“Mary is a
snob”
Secondary Mental Reaction
“Mary thinks she’s better than me
I’ll show her what that feels like!”
Behavior
Develops antagonistic
relationship with Mary
Emotion
Anger
Emotion
Increase in
anger

14. EI Cognitive Emotional Mind Mind Appropriate Behavior
Emotional intelligence is the ability to think constructively and act wisely!

15. What is Emotional Intelligence
Emotional intelligence is a confluence of developed skills and abilities that facilitate (a) the accurate knowledge and value of self, as well as responsible actions based on personal worth and dignity; (b) a variety of strong, healthy relationships; (c) the ability to work well with others; and (d) productive reactions to the demands and pressures of every day life and work.
Nelson & Low, 2003

16. EQ & Internal Dialogue Cognitive Structures
Beliefs
Thoughts
Values
Emotional or
Behavioral
Response
Activating
Event
Change
Cognitive Structures
The tools that each of us develop in order to modify our patterns of response. The Emotional Learning System (ELS) provides a model for changing our thoughts in order to learning to think more constructively and act more wisely.

17. The Emotional Learning System Apply Explore Learn Identify Understand
Nelson & Low, p

19. Transformative Model of EI
Meaningful learning occurs when
Positive Assessment
is combined with
Emotional Learning Systems

20. Emotional Intelligence Profile
A Profile of Emotional Skills
Develop
Strengthen
Enhance
Interpersonal Skills: Assertion
Leadership Skills: Comfort
Leadership Skills: Empathy
Leadership Skills: Decision Making
Leadership Skills: Leadership
Self Management: Drive Strength
Self Management: Time Management
Self Management: Commitment Ethic
Intrapersonal: Self Esteem
Intrapersonal: Stress Management
Low
Normal
High
Potential Problem Area: Aggression
Potential Problem Area: Deference
Potential Problem Area: Change Orientation
High Achieving Profile
TAMUK First-Year Student Profile
Academic At-Risk Profile

21. The Emotional Intelligence Assessment Process (ESAP)
Four competence areas
Interpersonal Communication 
Personal Leadership 
Self-Management
Intrapersonal Skills
Three potential problem areas
Aggression 
Deference 
Change Orientation 

22. Interpersonal Communication Under Stress
Assertion (skill)
Aggression (potential problem)
Deference (potential problem)
Communication Continuum
Deference
Assertion
Aggression

23. Personal Leadership Skills
Comfort
Empathy
Decision Making
Leadership

24. Self-Management Skills
Drive Strength
Time Management
Commitment Ethic
Positive Change Orientation

25. Intrapersonal Development Skills
Self Esteem
Stress Management