1. Small Business Opportunities Gary Hopkins, Director Collections Group

2. Third-Party Private Collection Services Defaulted Student Loan Collection Services Task Order Awards Made Through GSA Schedule Contracts (SIN 520-4) Up to 5 Small Business Task Order Awards Are Planned Contingency Fee Task Orders

3. Performance-Based Contracts Accustomed to working in highly competitive environment All Aspects of Performance is Measured Highly Sensitive Debt Type Close Monitoring\Mentoring

4. Portfolio Size 2.45 Million (Active Accounts) in Default $16.8 Billion Outstanding $7,000 Average Balance

5. Monthly Transfers Totals Average Transfer225,000$1.25 Billion Small Pool Average 17,000$ 95 Million *Account Transfer Totals and Allocations are at the Complete Discretion of the Government!!

6. Agency Commissions & Fees Targeted Rates Administrative Fees Incentive Structure

7. Contract Totals Top Earning Agencies in FY03 Over $2,250,000 Monthly (Average - $1.25M Monthly) Small Agencies Over $330,000 Monthly

8. Tentative Schedule Market Research/Pre-Solicitation Phase  July 2003 through May 2004 Solicitation Phase  May 2004 through July 2004 Evaluation/Award Phase  July 2004 through October 2004

9. GSA Schedule GSA Financial and Business Solutions - Schedule 520, SIN 520-4 (Bertha Gelhaus, 703-305-7130) FSA Contracting Officer: Rich Galloway, 202-377-3611 Websites: www.fs-s.gsa.gov/services/fabswww.fs-s.gsa.gov/services/fabs www.1800IWILLPAY.com/pca