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Mobilizing and Recruiting Volunteers with Dr. Randy Wollf
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Mobilizing Volunteers AKA Recruitment
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Top Reasons for Not Volunteering Did not have the time Unable to make a long-term commitment Gave money instead of time No one asked Health problems or physically unable Had no interest Did not know how to become involved Caring Canadians, Involved Canadians: Highlights from the 2007 Canada Survey of Giving, Volunteering and Participating. Statistics Canada, 2007.
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Volunteer Motivations Self-serving motivational drive Relational drive Core motivational drive – their beliefs McKee, Jonathan and Thomas McKee. The New Breed: Understanding and Equipping the 21 st Century Volunteer. Loveland, CO: Group, 2008.
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Seven Deadly Sins of Recruiting Expect announcements to get volunteers Go it alone Recruit only volunteers who make long- term commitments Assume that “No” means “Never” McKee, Jonathan and Thomas McKee. The New Breed: Understanding and Equipping the 21 st Century Volunteer. Loveland, CO: Group, 2008.
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Seven Deadly Sins of Recruiting Recruit any warm body Ask busy people to do busy work Hire professionals who know nothing about volunteer management McKee, Jonathan and Thomas McKee. The New Breed: Understanding and Equipping the 21 st Century Volunteer. Loveland, CO: Group, 2008.
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Managing Your Expectations In a member organization, how many members typically volunteer (p. 14)? Leaders (5%) Active Volunteers (15%) Occasional Volunteers (75%) Critics: Do not participate (5%) Little, Helen. Volunteers: How to get them; how to keep them. Naperville, IL: Panacea Press, 1999.
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Long-term Mobilization Strategies Pray for God to raise up workers Help people discern their calling and strengths Serve your current volunteers well Build a strong sense of team Start mobilizing early Grow in your leadership capacity
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Dimensions of Christian Leadership Skill Team Jesus’ example Community...love one another deeply... (1 Peter 1:22). Calling For we are God’s workmanship... (Ephesians 2:10). Character Be imitators of God, therefore, as dearly loved children (Ephesians 5:1). A Growing Relationship with God So, then, just as you received Christ Jesus as Lord, continue to live in him, rooted and built up in him... (Colossians 2:6-7). Biblical Truth...on his law, he meditates day and night. Psalm 1:2
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Long-term Mobilization Strategies Have a strong ministry vision that produces results Foster a healthy ministry culture Create enough structure Connect with people outside your ministry Communicate what God is doing Coordinate your approach
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Immediate Mobilization Strategies Pray for God to raise up workers Approach former program participants Ask current volunteers to approach others Look for people who have an affinity with your ministry Approach people in person Create short-term volunteer opportunities
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Immediate Mobilization Strategies Expose people gradually to your ministry Build volunteer opportunities around people Follow-up quickly with those who express interest Screen thoroughly Look for great people
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Mobilizing Volunteers AKA Recruitment
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Serving Volunteers
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Check Your Heart Are you primarily a program coordinator or a servant leader?
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Orient New Volunteers Orient volunteers to the vision Encourage volunteers to shape the vision Establish clear expectations
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Personalize the Volunteer Experience Connect with volunteers as individuals Make way for volunteers to live out their calling Make the most of peoples’ talents Ministry match ( http://gompn.com/) http://gompn.com/ Make the most of your volunteer’s time
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Personalize the Volunteer Experience Provide flexibility Provide coaching support Pray for your volunteers Help them see the difference they are making
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Build a Vibrant Volunteer Culture Trust and empower your volunteers Six Rules of Empowerment (in The New Breed: Understanding and Equipping the 21 st Century Volunteer by Jonathan and Thomas McKee, pp. 84-89). Don’t take the football – give it away Label each handoff as either delegation or empowerment Secure the handoff with a check-up appointment Break down tasks into manageable goals Don’t take the football if you can’t do anything about it Develop good handoff skills to avoid disaster
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Build a Vibrant Volunteer Culture Secure volunteer coordinators Communicate well Address conflict Build community Work collaboratively with volunteers
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Build a Vibrant Volunteer Culture Strive for excellence (within reason) Establish safety policies and procedures Recognize and honour your volunteers (and their families) Resource and train your volunteers
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Build a Vibrant Volunteer Culture Fight for your volunteers Help volunteers prepare for succession Evaluate volunteer programs regularly Have fun!
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Randy’s Top Volunteer Resources McCurley, Steve & Rick Lynch. Volunteer Management: Mobilizing All the Resources of the Community (3rd ed.). Plattsburgh, NY: InterPub Group, 2011. McKee, Jonathan and Thomas McKee. The New Breed: Understanding and Equipping the 21 st Century Volunteer. Loveland, CO: Group, 2008. Morgan, Tony and Tim Stevens. Simply Strategic Volunteers: Empowering People for Ministry. Loveland, CO: Group, 2005. Connors, Tracy D. The Volunteer Management Handbook. 2 nd ed. Hoboken, NJ: Wiley, 2012. Lee, Jarene Frances and Julia M. Catagnus. What We Learned (the hard way) About Supervising Volunteers. Philadelphia: Energize, 1999. Little, Helen. Volunteers: How to Get Them, How to Keep Them. Naperville, IL: Panacea Press, 1999. http://www.energizeinc.com/ http://www.energizeinc.com/
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