1. Spywares By:Murad M. Ali Supervised By: Dr. Lo'ai Tawalbeh New York Institute of technology (NYIT)-Jordan’s campus 2006

2. Spyware What Is spyware ?  Spyware Vs Trojan horse  Spyware Vs Virus Computer Get Infected Spyware Symptoms Spyware Prevalence Class of Spyware  Spyware Programs FTC  State Law Preventive Techniques

3. What Is Spyware ? Applications that send information from your computer to the creator of the spyware Sometimes consists of an apparent core functionality and a hidden functionality of information gathering (Trojan) Can be used by web sites for marketing information, to determine their stance with regard to competitors and market trends Can also be used to log keystrokes and send those to whomever

4. What Is Spyware ? Software or hardware installed on a computer without the user's knowledge which gathers information about that user for later retrieval by whomever controls the spyware. Spyware can be broken down into two different categories:  surveillance spyware  advertising spyware.

5. What Is Spyware ? Surveillance software:  Includes key loggers, screen capture devices, and Trojans. These would be used by corporations, private detectives, law enforcement, intelligence agencies, suspicious spouses. Advertising spyware:  Software that is installed alongside other software or via active x controls on the internet, often without the user's knowledge, or without full disclosure that it will be used for gathering personal information and/or showing the user ads.  Advertising spyware logs information about the user, possibly including passwords, email addresses, web browsing history, online buying habits, the computer's hardware and software configuration, the name, age, sex,etc.

6. What Is Spyware ? software that is downloaded onto a person’s computer without their knowledge. Spyware may collect information about a computer user’s activities and transmit that information to someone else. It may change computer settings, or cause “pop-up” advertisements to appear (in that context, it is called “adware”). Spyware may redirect a Web browser to a site different from what the user intended to visit, or change the user’s home page. A type of spyware called “keylogging” software records individual keystrokes, even if the author modifies or deletes what was written, or if the characters do not appear on the monitor. Thus, passwords, credit card numbers, and other personally identifiable information may be captured and relayed to unauthorized recipients.

7. Spyware Vs Trojan Horse Spyware programs are sometimes installed as Trojan horses of one sort or another.They differ in that their creators present themselves openly as businesses, for instance by selling advertising space on the pop-ups created by the malware. Most such programs present the user with an End-User License Agreement which purportedly protects the creator from prosecution under computer contaminant laws. However, spyware EULAs have not yet been upheld in court.

8. Spyware Vs Virus Spyware  Motivation Profit  Monitor online activities for commercial gain  Difficult to relate symptoms with spyware infection: Sluggish PC performance, increased pop-up ads, unexplained home page change, mysterious search results.  New technology (less than 5 years)

9. Spyware Vs Virus Virus  Intent Harmful  Damage computer system, corrupt files and destroy data  Easy to relate symptoms with virus infecton: Corrupt program files, loss of computer storage memory, deletion of critical files.  Old Technology

10. Computers Get Infected Basic forms of spyware can be picked up simply by visiting a Web page. Spyware may also be picked up through email. You are particularly likely to be exposed by downloading software, in particular "freeware" and "shareware" offerings. Many software downloads are "free," but within the End User License Agreement (EULA) are provisions to use information from your computer or your email and other contact information. You have to agree to the EULA to download or install, so you essentially agree to allowing someone else to use information about your computer. That's why the definition of spyware is "generally without your knowledge or consent." Often, you've consented. You just don't realize it because you didn't read the fine print. This is why the definition of spyware sometimes includes the lawyerism "potentially unwanted technologies."

11. Spyware Symptoms Adware forms of spyware often operate silently, monitoring your Web surfing activities and reporting back what sites you have visited to a marketing organization. Others display "pop-up" ads on your computer's desktop or on top of other Web pages. More aggressive spyware will reset your browser's home page (the page that appears when the browser starts up), change the service your browser uses for Web searches, or add new sites to your favorites list. Or produce even more invasive advertisements. The most damaging spyware programs can actually install "trojans" -- computer programs which allow other people to remotely access an infected computer. Such spyware programs can run silently "in the background" and are capable of doing anything that a typical computer program can do which does not require your intervention. Sometimes a spyware-infected computer will run more slowly due to all the activity going on in the background. But just because your computer seems to be running at normal speed doesn't mean you are safe. Increase in system crashes

12. Spayware Prevalence April 16, 2004; BBC News (UK) - PCs 'infested' with spy programs. Internet provider EarthLink says it uncovered 29.5 million examples of spyware on over 1 million computers scanned between January and March. These parasite programs sometimes come attached to software downloaded from the Web. The details are often included in the license agreement small print that most users click through without reading. But sometimes they do not even need your permission to download, but just bury themselves on a hard drive as you browse the Internet.

13. Spayware Prevalence In October 2004, America Online (AOL) and the National Cyber Security Alliance (NCSA) released the results of a survey of 329 dial-up and broadband computer users regarding online threats, including spyware. According to the study:  80% of the computers they tested were infected with spyware or adware, and 89% of the users of those computers were unaware of it  the average infected computer had 93 spyware/adware components on it, and the most found on a single computer was 1,059  most users do not recognize the symptoms of spyware — 63% of users with a pop-up blocker said they got pop-up ads anyway, 43% of users said their home page had been changed without their permission, and 40% said their search results are being redirected or changed.

14. Class of Spyware Tracking Cookies Browser Hijacking  Hosts File  Home Page  Search Page  Error Pages Keyloggers Spybots Malware Adware

15. Tracking Cookies Cookies that can track your Web activities May include cookies that contain  user names  passwords  other private information that you enter on web sites (SSN, banking info, credit cards)

16. Browser Hijacking Hosts File  Redefine the addresses of trusted sources, i.e. anti-virus tools, software patches and upgrades Home Page  Redefine the page that opens up when you start your browser

17. Browser Hijacking Search Page  Redefine the page that opens up when you enter an undefined URL  Redefine the page that opens up when you click your “Search” button Error Pages  Redefine the pages that open when an error occurs.

18. Keyloggers Were originally designed to record all keystrokes of users in order to find passwords, credit card numbers, and other sensitive information

19. Spybots Spybots are the prototypical example of “spyware.” A spybot monitors a user’s behavior, collecting logs of activity and transmitting them to third parties. A spybot may be installed as a browser helper object, it may exist as a DLL on the host computer, or it may run as a separate process launched whenever the host OS boots.

20. Malware & Adware Malware  Refers to a variety of malicious software, including viruses, worms, Trojan horses. Adware  Software that displays advertisements tuned to the user’s current activity, potentially reporting aggregate or anonymized browsing behavior to a third party

21. Gator, Cydoor, and eZula These three are spyware programs All three are “spybot” or “adware” class programs They are typically packaged with popular free software. They all send and retrieve information from remote servers using the HTTP protocol.

22. Gator Gator is adware that collects and transmits information about a user’s Web activity. Goal is to gather demographic information and generate a profile of the user’s interests for targeted advertisements. Gator may log and transmit URLs that the user visits, partially identifying information such as the user’s first name and zip code, and information about the configuration and installed software on the user’s machine. Gator can be installed on a user’s computer in several ways. When a user installs one of several free software programs produced by Claria Corporation (the company that produces Gator), such as a free calendar application or a time synchronization client

23. Cydoor Cydoor displays targeted pop-up advertisements whose contents are dictated by the user’s browsing history. When a user is connected to the Internet, the Cydoor client prefetches advertisements from the Cydoor servers. These advertisements are displayed whenever the user runs an application that contains Cydoor, whether the user is online or offline.

24. eZula eZula attaches itself to a client’s Web browser and modifies incoming HTML to create links to advertisers from specific keywords. When a client is infected with eZula, these artificial links are displayed and highlighted within rendered HTML. It has been reported that eZula can modify existing HTML links to redirect them to its own advertisers, but we have not observed this ourselves. It is also known as TopText, ContextPro or HotText. It is bundled with several popular filesharing applications (such as Kazaa and LimeWire), and it can also be downloaded as a standalone tool. eZula runs as a separate process (ezulamain.exe) and it includes the ability to self- update

25. FTC Advice to Consumers The Federal Trade Commission (FTC) issued a consumer alert about spyware in October 2004 offering a list of warning signs that might indicate that a computer is infected with spyware. The FTC alert listed the following clues:  a barrage of pop-up ads;  a hijacked browser — that is, a browser that takes you to sites other than those you type into the address box;  a sudden or repeated change in your computer’s Internet home page;  new and unexpected toolbars;  new and unexpected icons on the system tray at the bottom of your computer screen;  keys that don’t work (for example, the “Tab” key that might not work when you try to move to the next field in a Web form);  random error messages; and  sluggish or downright slow performance when opening programs or saving files

26. FTC Advice to Consumers The FTC alert also offered preventive actions consumers can take.  update your operating system and Web browser software;  download free software only from sites you know and trust;  don’t install any software without knowing exactly what it is;  minimize “drive-by” downloads by ensuring that your browser’s security setting is high enough to detect unauthorized downloads;  don’t click on any links within pop-up windows;  don’t click on links in spam that claim to offer anti-spyware software; and  install a personal firewall to stop uninvited users from accessing your computer. FTC alert advised consumers who think their computers are infected to get an anti-spyware program from a vendor they know and trust; set it to scan on a regular basis, at startup and at least once a week; and delete any software programs detected by the anti-spyware program that the consumer does not want.

27. State Laws In March 2004, Utah became the first state to enact spyware legislation, then California joined Utah in enacting spyware legislation in 2004. In 2005 Twelve states enacted spyware legislation:  Alaska, Arizona, Arkansas, California, Georgia, Indiana, Iowa, New Hampshire, Texas, Utah, Virginia, and Washington.

28. Preventive Techniques Don't install any application unless you are certain of what it does or where it came from. Always read the license agreement Software and OS upgrades Utilize browser’s security settings Use Anti-Spyware  Spy Sweeper  Microsoft Windows AntiSpyware  Spyware Doctor  Spyware Slayer  Spy Killer  Spy Remover

29. Spy Sweeper

31. Microsoft Windows AntiSpyware

33. Spyware Doctor

34. References http://www.webopedia.com http://www.wikipedia.org http://www.bendelmen.org http://lavasoftusa.com http://commerce.senate.gov