1. Company Confidential Registration Management Committee (RMC) 1 Sanctioned Training Overview Atlanta, GA July 23, 2010 Jim Collins Plexus International Auditor Workshop Atlanta, GA July 22-23, 2010

2. Registration Management Committee (RMC) Atlanta, GA July 22-23, 2010 Background In 2009 the IAQG OPMT recommended the development of an auditor training course to be sanctioned by the IAQG. The goals of this effort were: – Reduce variation in training by having the same training content and same training methodology for all training courses. – Improve auditor competency by improving the effectiveness of auditor training. – Improvement in the effectiveness of CB audits through the improvement of auditor competency.

3. Registration Management Committee (RMC) Atlanta, GA July 22-23, 2010 This initiative was approved by the IAQG Council as one of the key ICOP improvement initiatives. With the release of the 2009 versions of 9100/9110/9120 it was also decided to use this sanctioned training as the sole training course for transition training for all CB auditors. In October the OPMT determined the transition training course would replace the 9104/3 foundation course. Background

4. Registration Management Committee (RMC) Atlanta, GA July 22-23, 2010 Status The IAQG Sanctioned Training Course was launched on May 1, 2010 for 9100 in English. Course registration is available through Plexus. 9100 Courses in French, Italian, Spanish and Japanese were available in July, 2010. This includes the online modules.

5. Registration Management Committee (RMC) Atlanta, GA July 22-23, 2010 Status The 9110 and 9120 courses were available in English starting in July. The 9110 course includes a one (1) day instructor led course. 9120 is completely online. 9110 and 9120 Courses in other languages will be available September 1, 2010 based on demand. This includes the online modules.

6. Registration Management Committee (RMC) Atlanta, GA July 22-23, 2010 Online Modules Initial Assessments (9100, 9110 and 9120) Foundations: Understanding 9100, Understanding 9110, and an Understanding 9120 Module 9100 Instructor-Led Training: “Bridge” between Online Training Modules and Instructor-Led Training Apply Pre-audit and Stage 1 Activities Stage 2 Surveillance, Recertification and Special Audits Individual Continuous Assessment During the TrainingIndividual Continuous Assessment During the Training Time-Line ASSESSMENTASSESSMENTASSESSMENTASSESSMENT 1-2-3 1-2-3 Days 4 44 4 A Progressive Case Study “Builds” During the Training and Assessment9120 Online examinations are taken on day 4 of the 9100 training Overview of Courses

7. Registration Management Committee (RMC) Atlanta, GA July 22-23, 2010 9100 Assessment Day

8. Registration Management Committee (RMC) Atlanta, GA July 22-23, 2010 Online Modules Initial Assessments (9100, 9110 and 9120) Foundations: Understanding 9100, Understanding 9110, and an Understanding 9120 Module 9100 Instructor-Led Training: “Bridge” between Online Training Modules and Instructor-Led Training Apply Pre-audit and Stage 1 Activities Stage 2 Surveillance, Recertification and Special Audits Individual Continuous Assessment During the TrainingIndividual Continuous Assessment During the Training 9110 Instructor- Led Training: "Bridge”"Bridge” between Online Training Module and Instructor-Led Training Additional 9101 Requirements for 9110 NAA Requirements and 9110 Defense Aviation and 9110 Comparison of… Manual Requirements Process and 9110 ASSESSMENTASSESSMENT Time-Line ASSESSMENTASSESSMENTASSESSMENTASSESSMENT 1-2-3 1-2-3 Days 4 44 4 5 55 5 A Progressive Case Study “Builds” During the Training and Assessment9120 Online examinations are taken on day 4 of the 9100 training Overview of Courses

9. Registration Management Committee (RMC) Atlanta, GA July 22-23, 2010 Planning Guidelines For Auditors – Trainees can register for both the online and instructor led course at the same time – Trainees are accepted on a first come first served basis. – After registration with Plexus the trainees should complete the online modules. The estimated time to complete these modules is 11 hours. To date only 2 trainees have successfully tested out of the online modules so planning should include the completion of all modules.

10. Registration Management Committee (RMC) Atlanta, GA July 22-23, 2010 Planning Guidelines For Trainers – Trainees can register for both the online course, the instructor led course and the ASDE course at the same time – Trainees are accepted on a first come first served basis. – Trainees that do not initially pass the AATT course can complete the ASDE course but are required to retake and pass the AATT exams prior to conducting any training. Exam retake guidelines are posted in the FAQs on the Plexus website.

11. Registration Management Committee (RMC) Atlanta, GA July 22-23, 2010 Planning Guidelines Setting up classes in addition to those posted on the Plexus website to support specific training needs and demands is supported by Plexus. Demand must be clear to make this happen. In planning for additional classes the following requirement needs to be understood. – Classes are not fixed until a min of 8 students sign up and register with Plexus. If a class does not have 8 students registered by no later then 2 weeks (14 days) prior to the class start date the class will be canceled.

12. Registration Management Committee (RMC) Atlanta, GA July 22-23, 2010 Planning Guidelines Metrics –The 400 th person registered on the platform Wednesday »About 50 for 9110 »About 20 for 9120 –The 100 th person completed the 9100 AATT Wednesday –Pass rate for the 9100 AATT is about 82% »Failures about even between knowledge and application exams »About a third of the people who failed one failed both

13. Registration Management Committee (RMC) Atlanta, GA July 22-23, 2010 In addition to the auditor training courses a train the trainer course the Aviation, Space, and Defense (ASDE) course was developed to ensure consistent delivery of the course by any training provider. – This five (5) day course provides trainers with the understanding of how to conduct training and how to complete the trainee evaluation exams – All Trainers must attend the AATT course to ensure a basic understanding of the course prior to attending the ASDE course. – All trainers receive a feedback report that must be used by training providers as part of their trainer approval process. Background

14. Registration Management Committee (RMC) Atlanta, GA July 22-23, 2010 Discussion