1. DEVELOPING RESOURCES FOR STUDENTS IN DISTANCE EDUCATION Lisa Webb, M.S., CRC Interim Director, VCU Office of Special Services for Students

2. Factors Influencing Need for Support

3. Theme I Become a leader among national research universities in providing all students with high quality learning/living experiences focused on inquiry, discovery and innovation in a global environment VCU Quest for Distinction

4. Provide students a quality education through rigorous and innovative academic programs that support and prepare students for civic engagement and careers in a 21st century global environment Theme 1 Goal

5. % of students with internships, practicum, etc. % of programs with a high quality capstone experience # of online credit hours generated Job placement rates Theme 1 Metrics

6. Initiate Online@VCU to coordinate and support online learning initiatives at all academic levels Require a culminating capstone experience for all students Theme 1 University Initiatives

7. VCU Center for Teaching Excellence Online Course Development Initiative Overview The Online Course Development Initiative is a comprehensive program designed to assist faculty members with designing quality online courses and developing skills for effective online teaching. This yearlong program consists of several integrated components that seek to hone faculty expertise through interdisciplinary collaboration, critical reflection, consultation and peer mentoring. Faculty members who engage in the full range of experiences will be in a position to provide guidance and leadership for colleagues within their home school or department related to online teaching and course development.

8. Distance Education at VCU Online Programs B.S. in Clinical Laboratory Science Graduate Certificate in Aging Studies M.Ed. in Sport Leadership M.Ed. in Special Education: General Education COVE (Certifying Online Virginia Educators) Post-Baccalaureate Certificate in Autism Spectrum Disorders M.A. in Homeland Security and Emergency Preparedness Program Guide Certificate in Homeland Security and Emergency Preparedness M.S. in Addiction Studies M.S.W. with a Concentration in Clinical Social Work Practice

9. Distance Education at VCU Hybrid Programs (Programs that are a combination of distance education, traditional classroom experience, and some online courses). Ph.D. in Health Related Sciences Graduate Certificate in Patient Counseling M.S. in Gerontology M.S. in Health Administration M.S. in Nurse Anesthesia and PhD in Nurse Anesthesia Practice Doctorate in Occupational Therapy Accredited by the American Occupational Therapy Association M.S. in Patient Counseling Masters of Rehabilitation Counseling M.Ed. in Educational Leadership B.S. in Nursing

10. Virginia Community College System Achieve 2015 Strategic Plan AccessAccess · Affordability · Student Success ·AffordabilityStudent Success WorkforceWorkforce · ResourcesResources

11. ODU – implement collaboration with Old Dominion University to offer the following four year degrees through Distance Learning Bachelor of Science – Criminal Justice Bachelor of Science – Criminal Justice-Police Science Bachelor of Science – Electrical Engineering Technology Bachelor of Science – Nursing Shared Services Distance Learning (SSDL) – Implement SSDL collaboration with Northern Virginia Community College – goal of 50 students enrolled http://www.pdc.edu/about/presidents-office/2011-12-goals/ Paul D. Camp Community College ACHIEVE 2015 Plan for 2011-2012

12. Online Courses Extended Campus Programs Clinical Education Placements at Various Sites Across the State On the job training for workforce development programs What do we mean by Distance Education?

13. Academic Support Disability Support Counseling Services Crisis Intervention Drop-in Appointments Resources Available to On-Campus Students

14. Disability Support Technology Support for Online Courses Clinical Site Supervisor (may or may not be available to student) Academic Support is very limited Counseling Services – not readily available Resources Available to Distance Education Students

15. Online Courses Don’t Solve All Problems! Case #1 Request for Admissions to Ph.D. Program in Occupational Therapy

16. Online Courses Don’t Solve All Problems! Case #2 Medical Issues

17. Online Courses Don’t Solve All Problems! Case #3 Technology Needs

18. Online Courses Don’t Solve All Problems! Case #4 Student requesting admission to program offered through distance learning that includes a clinical component

19. Clinical Education/On the job training Academic Support  Students who are on our campus during their first two years have access to academic support services.  What supports do they need once they leave campus and begin either clinical training or on the job training?

20. Clinical Education Support Strategies  Participation by our staff in student progress meetings for students who are in clinical education  Cooperative agreements between our campus and other universities to allow access to counseling services if needed  A plan for assessment of immediate or urgent issues at the clinical site  Meeting with the student before they start clinical rotations, and periodic check-in appointments by phone/email throughout the rotation

21. How do we provide academic support to students at satellite campuses? Satellite Programs

22. Scheduling an Initial Appointment Must come in person to either location: Monroe Park Campus University Student Commons, Room 238 907 Floyd Ave. (804) 828-6200 Monday - Friday: 8 a.m. - 5 p.m. MCV Campus Grant House, B011 1008 East Clay St. (804) 828-3964 Tuesday, Wednesday, Thursday, Friday: 8 a.m. - 5 p.m. Monday: 11 a.m. - 8 p.m. After Hours Emergency Please call VCU Police dispatcher: (804) 828-1234 and ask to speak to a therapist. Access to Counseling Services

23. Small group and individual tutoring available on campus Until this year, no provisions for satellite campuses Access to Tutoring Services

24. Intentional outreach and follow up with off- campus/distance students Phone/email contact when appropriate Travel to the off-campus satellite program if required Use of video conferencing if available Access to Academic Counseling

25. Allow for phone intake if distance is too far for appointment in the office Allow for electronic submission of intake forms and documentation May require a site visit if physical accommodations are required Intentional outreach to distance students – announcements on blackboard course, etc. Access to Disability Support

26. QUESTIONS? COMMENTS? lbwebb@vcu.edu; 804-827-0971