Download presentation
Presentation is loading. Please wait.
Published byOswin Perkins Modified over 9 years ago
1
SITA S ESSION 1: C OMMUNICATION S KILLS Dr. Barbara Ridener Instructors: Krista Gentry & Abrar Almoosa
2
Communication Communication is a process of exchange of information, ideas, thoughts, feelings and emotions through speech, signals, writing, or behavior.
3
Today’s Overview Nonverbal Communication Verbal Communication Written Communication
4
Types of communication Verbal Oral Communication Written Communication Nonverbal Appearance Body Language Sounds
5
Nonverbal communication Wordless messages that depend on the body language of speaker. Gestures, body language, posture, tone of voice and facial expression. Nonverbal communication has three elements: Appearance (clothing, hairstyle, neatness.) Body language (facial expressions, gestures, postures) Sounds (voice tone, volume, speech rate)
6
Nonverbal communication What nonverbal communication do you wish to convey? What is appropriate classroom nonverbal communication?
7
Verbal communication It refers to the form of communication in which a message is transmitted verbally. The objective of every communication is to have people understand what you are trying to convey. Oral Communication: Face-to-face, conversation, speech, telephone conversation, video, radio, television, voice over internet. Communication is influenced by volume, speed and clarity of speaking.
8
Verbal communication Communicate Page 55 Focus 2 Manner of Speaking - Volume / Speed / Tone Page 57 Ex 3 Functions of Organizational Cues Page 58 Ex 4 Using Phrase for Organizational Cues
9
Written Communication: Printed or hand written. Email, letter, report, memo. Influenced by the vocabulary, grammar, writing style, clarity of the language used. o What are the appropriate levels of formality in email communication? o How should you address the recipient? o How should you “close” your email? o When are emoticons appropriate? :-) ;-) :-( :D :-|
10
Discussion What have we learned?
11
Q UESTIONS ? Now please take a moment to consider and write down three questions: 1)A question that you would ask a professor. 2)A question that you would ask a student. 3)A question that you would ask a friend. Email practice in the computer classroom…
12
Good Resources Verbal: How To speak: Lecture tips from Professor Patrick Winston. From Harvard Bok Center. http://isites.harvard.edu/icb/icb.do?keyword=k1985&topicid=icb.topic650252&panel=icb.topic65 0252%3Arwatch%248%3Fentry%3D18850&state=popup&view=watch.do&viewParam_entry=188 50&viewParam_watchfull=t http://isites.harvard.edu/icb/icb.do?keyword=k1985&topicid=icb.topic650252&panel=icb.topic65 0252%3Arwatch%248%3Fentry%3D18850&state=popup&view=watch.do&viewParam_entry=188 50&viewParam_watchfull=t Public speaking importance: http://www.effective-communicating.com/public-speaking- importance.htmlhttp://www.effective-communicating.com/public-speaking- importance.html Nonverbal: Eye Contact: http://www.brighthub.com/education/languages/articles/9626.aspxhttp://www.brighthub.com/education/languages/articles/9626.aspx Speaking without words: http://www.rpi.edu/dept/advising/american_culture/social_skills/nonverbal_communication/rea ding_exercise.htm http://www.rpi.edu/dept/advising/american_culture/social_skills/nonverbal_communication/rea ding_exercise.htm Hand gestures: http://en.wikipedia.org/wiki/List_of_gestureshttp://en.wikipedia.org/wiki/List_of_gestures Written: For emails: http://www.emailreplies.com/http://www.emailreplies.com/ For blackboard: http://library.blackboard.com/ref/df5b20ed-ce8d-4428-a595- a0091b23dda3/Content/Print_Output/Blackboard_Learn_91_Help_for_Instructors.pdfhttp://library.blackboard.com/ref/df5b20ed-ce8d-4428-a595- a0091b23dda3/Content/Print_Output/Blackboard_Learn_91_Help_for_Instructors.pdf
Similar presentations
© 2024 SlidePlayer.com. Inc.
All rights reserved.