1. Nicole Hu, User Testing John Newcomb, Documentation Lakshmi Prathivadi, Team Manager Prasanth Veerina, Development GoalFriends Design

2. Problem and Solution Contextual Inquiry Task Analysis Questions Application Ideas Representative Tasks Design Sketches Outline

3. 1.Problem and Solution

4. What is the Problem? “I don’t have time!” “Exercise is boring!” “I hate doing it alone!” “I can’t find friends to exercise with!”

5. What is the Solution? Exercise is boring! Motivation through Gamification “I don’t have time!” Schedule Exercise “Appointments” in Advance “I can’t find friends to exercise with!” Make New Friends While Exercising “I hate doing it alone!” Have Virtual Friends Encourage You

6. 2. Contextual Inquiry

7. Three Customers College StudentsProfessionalsTeenagers

9. College Students

10. Professionals

11. Common Themes and Tasks Data Entry is Tedious (Paper and Pen is the Best)

12. Common Themes and Tasks Data Entry is Tedious (Paper and Pen is the Best) Not Motivated to Exercise Alone: Too “Lazy”

13. Common Themes and Tasks Data Entry is Tedious (Paper and Pen is the Best) Not Motivated to Exercise Alone: Too “Lazy” Constraints: Work/School Schedule Availability of Friends

14. Common Themes and Tasks Data Entry is Tedious (Paper and Pen is the Best) Not Motivated to Exercise Alone: Too “Lazy” Constraints: Work/School Schedule Availability of Friends Hard to learn new workouts

15. 3. Task Analysis Questions

16. Task Analysis Questions 1. Who is going to use the system? Teenagers, college students, and professionals who workout, who want to workout, or who don’t workout

17. Task Analysis Questions 1. Who is going to use the system? Teenagers, college students, and professionals who workout, who want to workout, or who don’t workout 2. What tasks do they now perform? I schedule my workouts by looking at my schedule. I log/track/record my workouts using paper and pen. I search for new workout ideas from the Internet.

18. Task Analysis Questions 1. Who is going to use the system? Teenagers, college students, and professionals who workout, who want to workout, or who don’t workout 2. What tasks do they now perform? I schedule my workouts by looking at my schedule. I log/track/record my workouts using paper and pen. I search for new workout ideas from the Internet. 3. What tasks are desired? I want to easily schedule a workout with my friends who share the same interests. I want my friends to share their best practices with me. I want to motivate my friends to stay fit.

19. Task Analysis Questions contd. 4. How are the tasks learned? Through Professional Help, Friends With More Experience, Apps, and Online Articles

20. Task Analysis Questions contd. 4. How are the tasks learned? Through Professional Help, Friends With More Experience, Apps, and Online Articles 5. Where are the tasks performed? Gym, Dance Studio, Swimming Pool, Track, and Home

21. Task Analysis Questions contd. 4. How are the tasks learned? Through Professional Help, Friends With More Experience, Apps, and Online Articles 5. Where are the tasks performed? Gym, Dance Studio, Swimming Pool, Track, and Home 6. What’s the relationship between customer and data? Data Entry is Time-Consuming with LittleBenefit Insights from Data Available Only in the Long-Run Concerns about Privacy

22. Task Analysis Questions contd. 7. What other tools does the customer have? Apps, Pen and Paper, “Brain,” Timer on Phone/Watch, Wearables, and Music Players

23. Task Analysis Questions contd. 7. What other tools does the customer have? Apps, Pen and Paper, “Brain,” Timer on Phone/Watch, Wearables, and Music Players 8. How do users communicate with each other? SMS / Calendars / Face-to-Face Interactions, Whatsapp, Facebook, Internal Company Groups, and Message Boards

24. Task Analysis Questions contd. 7. What other tools does the customer have? Apps, Pen and Paper, “Brain,” Timer on Phone/Watch, Wearables, and Music Players 8. How do users communicate with each other? SMS / Calendars / Face-to-Face Interactions Whatsapp, Facebook, Internal Company Groups, and Message Boards 9. How often are the tasks performed? Varies based on customer type and specific individual

25. Task Analysis Questions contd. 10. What are the time constraints on the task? Work/School commitments Gym hours Availability of your friends

26. Task Analysis Questions contd. 10. What are the time constraints on the task? Work/School commitments Gym hours Availability of your friends 11. What happens when things go wrong? People Stop Exercising, which leads to a Chain Reaction (of not exercising for long time periods)

27. 4. Application Ideas

28. Three Application Ideas SignificanceFeasibilityInterest Find People Based on Schedules, Interest, and Proximity Yes

29. Three Application Ideas SignificanceFeasibilityInterest Find People Based on Schedules, Interest, and Proximity Yes Wearable to Track Activities YesNo

30. Three Application Ideas SignificanceFeasibilityInterest Find People Based on Schedules, Interest, and Proximity Yes Wearable to Track Activities YesNo Connect with fitness professionals and physical therapists MaybeYesMaybe

31. 5. Representative Tasks

32. Three Main Tasks 1.I want to easily schedule a workout with my friends who share the same interests. Simple High Frequency, High Importance

33. Three Main Tasks 1.I want to easily schedule a workout with my friends who share the same interests. 2.I want my friends to share their best practices with me. Simple Moderate High Frequency, High Importance Medium Frequency, Medium Importance

34. Three Main Tasks 1.I want to easily schedule a workout with my friends who share the same interests. 2.I want my friends to share their best practices with me. 3.I want to motivate my friends to stay fit. Simple Moderate Complex High Frequency, High Importance Medium Frequency, Medium Importance Medium Frequency, High Importance

35. 6. Design Sketches

36. Application Ideas: Search Figure 1 Figure 2 Figure 3

37. Application Ideas: Share Figure 4 Figure 5

38. GoalFriends Problem and Solution Contextual Inquiry Task Analysis Questions Application Ideas Representative Tasks Design Sketches